Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya.
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The role holder will be responsible for establishing and maintaining strong client relationships which will translate into revenue and growth for the bank through the acquisition of High-Net-Worth Clients (i.e., clients with bankable net worth of above $0.5m)
The growth metrics measured include:
Grow the number of High Net Worth (HNW) Clients
Growth in Net New Money (NNM)
Growth in Product per Client
Revenue growth (Increase in Revenue per Client)
Adhere to Bank’s Operational Risk and Compliance processes
Provide outstanding client experiences.
Organised, follow-up leads, complete and record appointments, close customer requests
Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
Keep abreast of market trends, new product offerings and the latest campaigns.
Regulatory & Business Conduct
Display exemplary conduct and live by the group’s values and code of conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
ExCo Leaders
Senior Leadership in Wealth and Retail Banking
Corporate & Institutional Banking (CIB) & SME Relationship Managers
International Banking Colleagues
Product Specialists
Client Service Manager, Affluent
Client Due Diligence (CDD) team
Branch Manager
Product Managers
Skills and Experience
Knowledge and experience in providing complex wealth solutions.
Outstanding relationship management skills for affluent and ultra-high clients.
Good understanding of wealth products.
Market awareness and commercial acumen.
Work in a flexible and agile way.
Courageous, creative, responsive, and trustworthy.
Thrives in an international environment.
Maintains a high standard of personal conduct and lives our valued behaviours
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