Specialist, Internal Communications at World Wide Fund for Nature (WWF) Kenya

The Specialist, Internal Communications supports the internal communication needs of WWF International. This role is responsible for coordinating and delivering clear, engaging, communications that help staff understand, embrace, and contribute to the multi-year strategic plan and priorities. Working closely with the Manager, Internal Communications and other stakeholders, the role ensures consistent messaging, effective use of internal channels, and alignment with WWF’s strategic priorities and cultural values.

Major Duties and Responsibilities

• Support the execution of internal communication strategies that promote awareness, understanding, and engagement with WWF’s strategic priorities.
• Develop and deliver tailored content across internal channels (e.g., intranet, newsletters, internal events, Viva Engage) to support change initiatives and operational updates.
• Collaborate with internal stakeholders to gather insights and translate complex transformation topics into clear, accessible narratives.
• Coordinate messaging and content calendars to ensure timely and consistent communication across the organization.
• Assist in managing internal campaigns and events that foster transparency, collaboration, and a shared sense of purpose and values.
• Support communication strategies designed to enhance employee engagement and culture development at WWF International.
• Contribute to the development of communication toolkits, templates, and guidelines to support consistent messaging across departments.
• Monitor feedback and engagement metrics to assess communication effectiveness and recommend improvements.
• Support the internal communications community by sharing best practices and helping build communication capacity across teams.
• Ensure WWF’s culture, values and key behaviours are promoted throughout the internal stories and updates.

PROFILE

Required Qualifications. 

• At least 3 years’ relevant professional experience in communications, PR or internal communication.

Required Skills and Competencies. 

• Embraces the WWF mission and values of the organization: Courage, Integrity, Respect & Collaboration.
• Strong attention to detail and problem-solving skills
• Excellent editing and writing skills
• Experience working with design tools e.g. Photoshop, Canva is desirable