Supervisor, Systems Administration at Kenya Revenue Authority (KRA)

Job Summary

The jobholder shall be responsible for day-to-day installation, configuration and maintenance of ICT systems software to support the normal business operations of the Authority.

Duties and responsibilities

• Configure servers as per user requirements.
• Installs, configures and maintains software.
• Implement relevant software updates and patches and service packs on servers to ensure they are up to date.
• Monitor system performance and address potential issues to ensure services are available.
• Deploy application software releases as per deployment instructions.
• Maintain documentation for server parameters and system settings.
• Reviews documented processes and procedures including server inventory.
• Provides technical assistance and subject matter expertise to Authority applications developers and testers.
• Coordinate, monitor and tune to ensure availability of database system resources.
• Implement database interventions to resolve issues where applications cannot be used.
• Monitor and optimize performance of the database.
• Build new databases as per approved business requirements.
• Test, problem resolve and implement relevant software upgrades, patches and new installations.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course from a recognized institution
• Membership of ISACA professional body or any other relevant technical professionally recognized body.
• Certification in Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Engineer.
• Minimum of 3 years work experience in a similar role.