Supply Side – Marketplace Operations Lead at NCBA Group

Job Purpose Statement

CarDuka is currently at a pivotal stage of rebuilding and expanding its marketplace to offer a more customer-centric and end-to-end automotive ecosystem. We aim to create a trusted automotive ecosystem where car dealers, private sellers, car importers, financial services providers, and auxiliary service providers interact, all underpinned by a highly liquid marketplace, financial services, mobile-first focus, data-centricity, and high customer obsession.

The Supply Side – Marketplace Operations Lead will drive the growth and quality of supply across all automotive ecosystem partners. This includes used & new car dealers, private sellers, car importers, financial services providers, and auxiliary service providers (e.g., spare parts, car accessories, driving schools, road rescue services etc.). By cultivating strong relationships with suppliers and ensuring seamless onboarding & engagement, the Supply Side Lead will play a pivotal role in building a robust, trusted, and monetizable ecosystem on CarDuka. The role is very dynamic, one day the individual will onboard a used car dealer & moderate supply-side content, the next day he/she will design a supply-side product with the CarDuka product team and another day the individual will analyse the supply-side analytics.

The measures of success for the role will be (will evolve with the business needs):

• No. of verified supply-side users i.e. dealers, private sellers, finance partners, etc.  
• No. of listings/supply-side content.
• Content quality score.
• Marketplace liquidity.
• Supply-side revenue.

Key Accountabilities (Duties and Responsibilities)

• Supply Growth & Onboarding
• Revenue Optimization
• Supplier Relationship & Partnership Management
• Quality Assurance & Compliance
• Cross-Functional Collaboration & Strategic Execution
• Data-Driven Decision-Making & Reporting

Experience Requirements

• 4 years in operations, commercial, or partnership roles – preferably in a marketplace, e-commerce or tech business environment.
• A practical understanding of automotive or related sectors (e.g., logistics, fintech) is beneficial.
• Demonstrated success in onboarding and managing partner networks or supplier ecosystems.
• Familiarity with local regulations (cars, financial services, imports etc.) is advantageous