Jobs at Socialmeds Digital

Role Description

This is a full-time hybrid role for an Account Manager. They should be comfortable multitasking and managing a team to execute client projects successfully.

Duration: 1 year Contract (Renewable)

• Client Relationship Management: Serve as the main point of contact for assigned clients, understanding their business objectives, and building strong, long-term relationships thus ensuring retention
• Internal Team Management: Manage and collaborate with cross-functional teams including copywriters, media buyers, community managers, graphic designers, photographers and any other key personnel contracted by the company to ensure seamless project execution and delivery
• Campaign Strategy and Planning: Work collaboratively with clients to develop digital marketing strategies aligned with business objectives.
• Budget Management: Manage campaign budgets effectively, ensuring optimal allocation of resources to achieve client goals. This includes media, influencer, website budgets, etc.
• Reporting and Analytics: Share performance reports, highlighting key metrics and insights including weekly and monthly reports, campaign reports, quarterly reports, etc.
• Client Content: Thoroughly review content calendars created by the creative team to ensure accuracy and alignment with client requirements.
• Prospect Pitches: Create proposals for submission to prospective clients as requested by the CEO.
• Audit and Strategies: Lead and execute audits and strategies for both new and existing clients in collaboration with the copy and creative departments.
• Upselling and Cross-Selling: Identify opportunities for upselling additional services or cross-selling complementary solutions.
• Stay Informed About Industry Trends: Stay abreast of industry trends, digital marketing best practices, and emerging technologies.

Qualifications

• 2+ years in a similar role. Agency experience is a plus
• Experience delivering client-focused solutions to customer needs
• Strong written and verbal communication skills
• Strong organizational skills
• Project Management experience is a plus
• Proficiency in Google Drive

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Role Description

• This is a full-time hybrid role for a Copywriter.
• The job holder is responsible for developing compelling and engaging copy for various digital channels.

Duration: 1 year Contract (Renewable)

• Create textual content for accounts assigned to assist enhance client brand and online presence
• Create content calendars and follow up on edits with the design team for acceptable turnaround time
• Preparing visual directions for all copywriting work done, and following up to ensure that the execution was as per the vision shared
• Publish content for assigned clients from time to time
• Come up with campaign ideas for new and existing clients as assigned to aid in team brainstorming
• Undertake brand audits and strategies for clients for proper diagnosis and remedial actions
• Cover events live via live tweets and posts for events to reach a wide range of audiences and gain trending status
• Create and execute TikTok and Reel ideas for assigned clients
• Execute reports to capture insights from the online platforms
• Respond to inquiries on social media platforms as per the guidelines for each client assigned from time to time

Qualifications

• 1+ years of experience as a Copywriter or Content Writer
• Ability to bring life to marketing campaigns with creative copy
• Demonstrated ability to write compelling copy for a variety of mediums
• Ability to work independently and as part of a team
• Experience with Digital or Advertising Agencies
• Possess working knowledge in Brand Management, Digital Marketing, and Social Media

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Role Description

• This is a full-time hybrid role for an Account Manager with a focus on building and maintaining strong relationships with clients. The Account Manager will be responsible for understanding client needs, developing and implementing marketing strategies, communicating with clients regularly, managing budgets, coordinating with other internal teams, and providing exceptional customer service. This role will be located in Nairobi County, Kenya with flexibility for some remote work.

Qualifications

• Degree or certification in Project Management or related field
• 3 years minimum Account Management experience in an agency
• Excellent communication and interpersonal skills
• Experience in account management/customer service
• Strong organizational and project management skills
• Familiarity with digital marketing tactics and strategies
• Ability to analyze data and metrics to evaluate strategy effectiveness
• Leadership and team management skills
• Bachelor's degree in Marketing, Business Administration, or related field
• Experience in the digital marketing industry is a plus
• Proficiency in Microsoft Office, Google Analytics, and project management to