Careers at CPF Consulting

Principal Officer, Business Development-Retail-CPF/POBD- R/APK/24

Job purpose:

• This position is responsible for enhancing the current products and services by undertaking research activities and supporting the development of new products and services through research and analysis.

Key duties and responsibilities:

• Identify new business and develop relationships with prospective customers in conjunction with the Unit Manager (I/II)
• Prepare and present research proposals to senior management for approval.
• Co-ordinate and manage all research work conducted internally and by external service providers
• Monitor new trends and opportunities in the market and advise management
• Manage quality and ethical conduct of research work to protect the brand equity.
• Design and implement a feedback mechanism for all company products and services
• Conduct Customer Satisfaction Surveys.
• Conduct Market Intelligence on competitors and make recommendations
• Conduct Market Segmentation and make recommendations on positioning for each product and service
• Use analytics systems and tools to monitor Company performance and business units performance
• Use market and customer analytics results to design new products and enhance existing ones
• Profile all retail clients based on available data
• Monitor the performance of products, enhancements and obsolescence
• Support new product development launch in liaison with other departments
• Support sales and marketing by offering product and services training.
• Use analytics systems and tools to make inferences and give insight to senior management.
• Prepare and present daily / weekly/monthly reports to senior management for decision making.
• Perform any other duties as may be assigned from time to time.

Knowledge, experience, and qualifications required

Academic and Professional Qualifications/Memberships to professional bodies:

• A Bachelor’s Degree in Business Management, Business Administration, Sales and Marketing, Commerce or a related field.
• Professional qualification in Chartered Institute of Marketing Diploma (CIM) or its equivalent
• Member of the chartered Institute of Marketing or its equivalent

Experience Required:

• At least 6 years’ relevant experience, in a similar organization or busy function.

Role Competencies

Technical Competencies:

• Organizational and presentation skills
• Knowledge of relevant laws and regulations
• Project Management Skills
• Knowledge of the sales process
• Knowledge of the marketing process and segmentation
• Relationship management and negotiation skills
• Business acumen
• Cost Management
• Accounting and Financial acumen
• Knowledge in conducting research and tools used
• Return on Investment and Data
• Analysis skills

Behavioral Competencies:

• Customer Focus
• Cultivate Innovation
• Drives Results
• Collaborates
• Action Oriented
• Technology Savvy

Key Stakeholders

Internal

• Managers
• Department staff
• Internal Staff

External

• Customers
• Regulatory bodies
• Research agencies

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Manager Operations Audit-CPF/MOA/24

Job purpose:

• This role is responsible for leading, supervising, and issuing operational audit reports for all audits, operational processes and functions while managing the independent internal audit and provision of internal audit services to all CPF and related entities.

Key duties and responsibilities:

• Assist in planning, directing, and monitoring the auditing of the Group operations and systems, to ensure compliance with CPF and related entities policies, procedures, statutory requirements and conduct periodic Sharia Audits on Salih Scheme.
• Act as an assistant to the Group Head of Internal Audit in organizing, planning, and managing the divisional resources including drafting various documents such as budgets, procurement plans, work plans, annual risk-based plan, board charters and manual revision etc.
• Assist in planning, directing, and monitoring the auditing of the Group operations and systems, to ensure compliance with CPF policies, procedures, and statutory requirements
• Organize and manage the available human capital within the department through training, development, and proper positioning to ensure optimal productivity by leveraging on synergies.
• Make recommendations and contribute to the development of solutions to improve the internal controls, governance and operational environment in CPF and related entities
• Assist the GHIA in Board and Audit Committees’ meetings preparation and subsequent minute taking during the committee meetings.
• Review operational audit reports and make recommendations to the senior management on areas of concern in the audit control environment
• Review existing operational audit techniques and approaches used within CPF and ensure that these are in conformity with acceptable international standards
• Review of internal audit charters, policies, and procedures to align them with the industry best practice.
• Coordinate with the external auditors and shareholders auditors to maximize the audit coverage while minimizing any overlap.
• Coordinate with the external auditors and shareholders auditors to maximize the audit coverage while minimizing any overlap.
• Develop an appropriate risk assessment matrix to be used as a guide in the process of identifying inherent operational risks and internal/management control risks and develop appropriate audit tests to address the risks identified.
• Analyze the trends in frauds happening in the industry and where necessary, incorporate changes in the existing operational audit procedures to effectively counter the new challenges.
• Organize and manage the available human capital within the department through training, development, and proper positioning to ensure optimal productivity by leveraging on synergies.
• Manage effective and efficient follow-up on closure/implementation of audit recommendations.
• Identify and document risks related to the operations audit services, processes, and products within the risk register.
• Develop appropriate risk responses for identified risks to ensure the risks are mitigated and eliminate any possibility of recurrence.
• Report any occurring risks regularly to the Group Head, Audit and Compliance and Risk Division.
• .Perform any other duties as may be assigned from time to time

Knowledge, experience, and qualifications required

Academic and Professional Qualifications/Memberships to professional bodies:

• Bachelor’s Degree in accounting, finance and banking or relevant field.
• Master’s Degree in accounting, finance and banking or relevant field is an added advantage.
• Certified Public Account (K) or Association of Chartered Certification Accountants (ACCA) or any relevant professional qualification/certification
• A member in good standing in ICPAK and IIA Kenya.
• Membership to ISACA as an added advantage

Experience Required:

• At least 8 year’s relevant experience, 3 of which should have been in a managerial role for manager I in a similar organization or busy audit function
• At least 8 year’s relevant experience, 2 of which should have been in a supervisory role for manager II in a similar organization or busy audit function

Role Competencies

Technical Competencies:

• Compliance Management
• Risk Identification
• Data analytics
• Information Systems audit
• Understanding of audit standards
• Proficient in computer assisted audit techniques
• Document workflows
• Business processes
• Report writing

Behavioral Competencies:

• Customer Focus
• Cultivate Innovation
• Collaborates and team player
• Person of integrity
• Proactive 

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Job purpose:

• This role is responsible for evaluating and ensuring compliance with Shariah principles in the operations of SALIH (The CPF Shariah Compliant Retirement Benefit Fund). This role involves conducting audits, assessing processes, and providing recommendations to enhance Shariah adherence across all SALIH’s operational functions.

Key duties and responsibilities:

• Assess SALIH Shariah Governance Framework (SGF) periodically to ascertain if a proper shariah risk management framework for compliance to shariah at all levels exists.
• To examine the fund’s (CPF-SALIH) current situation and to check whether it is adhering to Shariah rules and regulations.
• To re-check if the investments undertaken in the period of review are Shariah permitted, lawful and not done in a manner that contradicts shariah principles either morally or socially
• To assure the public and stakeholders that their funds are invested in businesses that are in conformity with their faith as directed by SAC.
• To examine whether there is a framework to manage shariah risk (i.e. an internal shariah audit unit, systems that ensure segregation between the conventional and SALIH funds etc.)
• To examine how the non-shariah compliant earnings of SALIH members are treated.
• To examine whether all the approved transactions have been undertaken in accordance with the directions given by the Shariah Advisory Committee.
• To examine Shariah compliance in all SALIH documentation including marketing materials, contracts, circulars, policies etc.
• Carry out post-audit reviews to monitor progress on the implementation of audit recommendations
• Review and document responses to audit reports, initiate follow-up action, and forward to management all the recommendations for their action.
• Make a follow up audit on pending cases (Collect the audit client’s response).
• Perform any other duties as may be assigned from time to time.

Knowledge, experience, and qualifications required

Academic and Professional Qualifications/Memberships to professional bodies:

• Bachelor’s Degree in finance, Accounting, Islamic Studies, or a relevant field.
• Certified Public Account (K) or Association of Chartered Certification Accountants (ACCA) or any relevant professional qualification/certification
• A member in good standing in ICPAK and IIA Kenya.
• Shariah Auditor Certification by Accounting and Auditing Organization for Islamic Financial Institutions AAOIFI)
• Membership to ISACA is an Added Advantage
• Knowledge in Sharia Operations

Experience Required:

• At least 2 years’ relevant experience in a similar organization or busy audit function

Role Competencies

Technical Competencies:

• Compliance Management
• Risk Identification
• Data analytics
• Information Systems audit
• Understanding of audit standards
• Understanding of Shariah
• Compliant regulations
• Proficient in computer assisted audit techniques
• Document workflows
• Business processes
• Report writing

Behavioral Competencies:

• Customer Focus
• Cultivate Innovation
• Collaborates and team player
• Person of integrity
• Proactive 

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Job purpose:

• This role is responsible for ensuring the smooth flow of operations by facilitating property marketing and sales activities and through proper implementation of Laser Property Services policies, procedures, and guidelines to enhance productivity.

Key duties and responsibilities:

• Coordinate incoming and outgoing inspections in accordance with both organization and statutory requirements.
• Coordinate the interviewing and placement of prospective tenants, together with the completion of all associated documentation
• Proper handover of properties let or sold and documentation, accordingly, liaising as necessary with developer/landlord
• Advise clients on prices, mortgages, market conditions, and several other related information
• Ensure that all property queries are resolved within the agreed benchmarks.
• Ensure that all property queries are recorded and resolved within the agreed benchmarks
• Support production of advertising materials.
• Ensure proper implementation of organization policies, procedures, and guidelines
• Support the sales team in selling property with an aim of enhancing productivity
• Perform any other duties as may be assigned from time to time

Knowledge, experience, and qualifications required

Academic and Professional Qualifications/Memberships to professional bodies:

• Bachelor’s Degree in Real Estate, or relevant field from a recognized institution
• Diploma in Estate Agency, Marketing, or any relevant professional qualification/Certification

Experience Required:

• At least 4 years’ relevant experience in a similar organization or busy audit function

Role Competencies

Technical Competencies:

• Business Development
• Data analytics
• Business Acumen
• Understanding of sales processes
• Competent in Property Management
• Business processes
• Report writing

Behavioral Competencies:

• Customer Focus
• Cultivate Innovation
• Collaborates and team player
• Person of integrity
• Proactive