Current Openings at IQVIA

Essential Functions

• Adopt and implement the global Quality Management Plan within the scope of the assignment, this will include: Planning and executing the Quality Management activities. Risk identification and assessment through data review and quality control processes. Providing support in risk mitigation, in planning corrective/preventive actions, and guidance for improvement. Supporting the assigned business line management and staff to enhance effectiveness.;
• Cooperate closely with the relevant  business and other stakeholders, support maintaining focus on quality in project delivery.
• Contribute to the development and implementation of a Delivery Unit/Sponsor specific Quality Management plan and Risk Management Program, monitor the implementation and delivery.
• Provide advice and support to teams within the assigned business line and other key stakeholders on all aspects of Good Clinical Practice (GCP) compliance.
• Work in close cooperation with teams to manage non-compliance, quality issues, support in planning corrective/preventive actions, as applicable according to Standard Operating Procedures (SOPs.);
• Inform Quality Management, the assigned business line, and Quality Assurance of quality issues according to SOPs.
• Inform  Quality Management, the assigned business line, and Quality Assurance of quality issues according to SOPs.
• Work closely with Quality Assurance and assigned business staff in case of suspected misconduct, as required by the applicable SOPs.
• May provide assistance during audits and regulatory inspections to the teams to the extent agreed with the business lines, as required by the applicable SOPs.
• Act as the primary contact for Quality Assurance on quality matters – on the level of the assignment, attend meetings/teleconferences.
• Prepare periodic reports to business lines on quality related matters, risk assessments and specific quality improvement initiatives.
• Upon agreement with the line manager: Perform any other reasonable tasks as required by the role.

Qualifications

• Bachelor's Degree Bachelor's Degree or equivalent qualification  Req
• Equivalent combination of education, training, and experience.
• Sound working knowledge of medical terminology, Standard Operating Procedures (SOPs), International Conference on Harmonization (ICH), Good Clinical Practice (GCP), applicable regulatory requirements, quality management processes.
• Knowledge of National and International Regulations and Drug Development processes.
• Knowledge of Clinical Research Organization (CRO) or Pharmaceutical industry operations.
• Knowledge of IQVIA corporate standards and SOPs.
• Good organizational, interpersonal and communication skills.
• Good judgement and decision-making skills.
• Strong influencing and negotiation skills.
• Strong computer skills including Microsoft Office applications.
• Excellent problem solving skills.
• Ability to travel within the region/country.
• Ability to lead and motivate a clinical team.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients/customers.
• Fluent in English.

go to method of application »

Strategic HR Partnership

• Partner with business leaders to develop and execute HR initiatives that combine global HR strategies with local business priorities.
• Actively participate in key people-related decisions, anticipating challenges and addressing people issues proactively.
• Provide HR knowledge and strategic advice to support the execution of business projects and organizational initiatives.
• Provide hands-on support to managers on key people processes, including performance management, team development, change management and resource planning.
• Handle complex HR data reporting, leveraging advanced Excel skills and an analytical mindset to deliver actionable insights and support data-driven decision-making.

HR Efficiency, Transformation, and Policy Alignment

• Lead and implement projects that drive HR efficiency, transformation, and process standardization across the businesses in Africa.
• Ensure HR services, policies, and systems are practical, relevant, and aligned with business needs and compliance requirements in African countries.
• Work collaboratively with HR colleagues to develop and refine policies and introduce innovative ways of working.
• Collaborate with HR Centers of Excellence (CoEs) and Shared Service Centers on projects.

Regional Wellbeing Plan

• Design, implement, and manage a comprehensive regional Wellbeing Plan for Africa, addressing physical, emotional, financial and workplace wellbeing needs.
• Facilitate global wellbeing programs and initiatives tailored to local and regional cultural contexts, ensuring employee participation and engagement.
• Leverage insights from employee feedback, surveys, and HR metrics to continuously refine and enhance wellbeing initiatives.

Performance and Capability Development

• Provide strategic coaching and advice to managers on organizational effectiveness, team dynamics, and leadership development.
• Advise, challenge, and coach Business Managers on people-related processes, including performance management, team and personal development, career path planning, resource planning, and restructuring needs.
• Support managers in navigating organizational change, ensuring employee alignment and minimal disruption.
• Collaborate with managers to navigate change effectively, balancing empathy with a focus on results.

Compliance and Best Practices

• Act as a role model for the HR function, driving best practices and ensuring alignment across HR processes and policies, ethics and compliance.
• Provide hands-on support in driving the BBBEE agenda, ensuring alignment with regulatory requirements and organizational goals.
• Actively contribute to new initiatives, sharing lessons learned from previous HR projects and interventions.
• Demonstrate strong knowledge of local labor laws, CCMA processes, and employee relations (ER) matters, ensuring compliance and effective resolution of workplace issues.

HR Metrics and Analytics:

• Use HR KPIs and metrics to identify opportunities for improvement and develop clear, actionable plans to address them.
• Provide regular reports and analyses to senior management, highlighting trends and recommendations.

Employee Engagement and Communication

• Lead employee engagement initiatives to align staff interests with business objectives, leveraging insights from employee surveys to enhance engagement strategies.
• Ensure clear and effective HR communication, managing local employee engagement campaigns and aligning them with global HR messaging.

Leadership and Collaboration

• Build and sustain strong relationships with business leaders, employees, and HR colleagues, ensuring alignment across teams and functions.
• Take the lead on HR initiatives and projects while effectively collaborating with others in authority and across departments.
• Be a role model for positivity, responsiveness, and professionalism, fostering a collaborative and solutions-oriented work environment.
• Contribute positively to healthy team culture by acting professionally and ethically, proactively avoiding unhealthy team dynamics.

Project Management and Execution

• Lead HR projects with a focus on efficiency, transformation, and measurable results.
• Manage multiple priorities and deliverables effectively, ensuring timely and high-quality outcomes.
• Use HR metrics and insights to inform decision-making and drive continuous improvement.

Qualifications and Skills

Education:

• Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is preferred.
• Professional HR accreditation (e.g., SHRM, CIPD) is a plus.

Experience:

• 5+ years of experience in HR, with a blend of generalist and specialist roles.
• Proven expertise in aligning HR strategies with business objectives.
• Strong knowledge of employment legislation (e.g., EE, BBBEE) and best practices.
• Proven expertise in managing business change, process improvement, and HR transformation projects.
• High proficiency in Excel and Power Point, good visual data representation skills.