Fresh Jobs at Java House

Job Description
Primary Purpose and Scope the Job (Job Role)

Assists in the overall smooth operations of the restaurant.

Duties and Responsibilities:

• Welcome guests and maintain high standards of restaurant hygiene as per Company SOPs.
• Quality food preparation and presentation which meets food safety requirements.
• To maintain a hygiene working environment in kitchen by providing clean utensils and washrooms
• Handling cash, assisting guests in take away orders and taking orders via the phone.
• Maintain a fast speed service at all times.
• Take orders from guests and Assist the guests in the processing of orders
• Suggestive selling products and introduction of new ones to guests
• Channels any communication from the guests to ensure an efficient working relationship
• Ensure the kitchen is clean and sanitized.
• Ensure that all food are stored correctly.

KEY ACCOUNTABILITIES:

Key Result Areas/ Key Performance Indicators 

• Ensure that the sops for restaurant hygiene are maintained and consistently adhered to in accordance to food safety requirements.
• Attend to the tables and guarantee compliance to cleanliness standards
•  Ensure all company money is intact as transacted at all times and all transactions accompanied with  official receipts
• Performance Indicators
• Food Safety
• Net Promoter Score
• Integrity

Job specifications:

Qualifications

• Excellent verbal communication skills must be able to clearly communicate guests’ needs to Managers.
• Ability  to provide excellent customer service
• Ability to handle a fast-paced working environment
• food safety training will be a plus
• Must have good menu knowledge.
• Must be able to reach, bend, stoop and wipe
• Keen on details

Experience

• Previous experience in a QSR
• In house training.

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Duties and Responsibilities:

• Understands the recipes used in baking and their proportions.
• Can follow recipes keenly and precisely and can quickly interpret the recipe and quickly identify issues.
• Can interpret and measure ingredients correctly with minimal supervision.         
• Understands how a batter and dough mixer works and can operate it well.
• Ensures that all baked products are well sealed and packaged.
• Understands how ingredients are stored, labelled, and packed   
• Understands the basic baking methods which include Creaming, Rub In, Hot milk, Blind Bake, All in one.
• Has the knowledge of baking most of the bakery items that include croissants pies, bread, cakes, muffins and cookies.
• Understand how to clean, assemble, and disassemble machine correctly such as food processor, scales, Planetary mixers, stick blender.
• Can easily mould and scoop bakery items such as bread and choc chip cookies.   
• Able to fold the dough well into different shapes and sizes          
• Shows creativity and art in shaping of the dough.
• Demonstrates consistency of good quality products and speed. 
• Performs all relevant tasks in line with the trained standard operating procedures to minimize risk of harm to self, others or damage to property.
• Report all incident or accidents observed at the workplace to the Team Leader
• Achieve all set annual Performance Development plans as agreed with the Team Leader
• Pursue continued improvement in personal development by participating in development programs and training.
• Displays positive attitude, works harmoniously with colleagues, and displays healthy respect for others that will support optimum team working environment.

Job specifications:

Qualifications

• School Leaving Certificate
• Diploma in food science or food manufacturing- desirable

Experience

• At least 1 years’ experience in food manufacturing