Job Vacancies at Aga Khan University Hospital

Responsibilities:

• Collect payments and issue receipts and invoices to internal and external customers so as to properly account for revenue generated.
• Verify every receipt/invoice issued against a valid prescription.
• Verify patients with photo identification.
• Attach all necessary photocopies of prescriptions to the related invoice.
• Collect and keep change available at all times to carry out cash transactions.
• Store cash, cheques and vouchers securely as per department guidelines.
• Carry out banking of collections in a timely manner.
• Process smart cards as per policy and procedure.
• Ensure prescription exemptions from the different corporate /insurances are verified before a transaction is carried out.
• File and Store all prescriptions sequentially and securely.
• File and update all finance related documents so as to maintain accurate records.
• Activate accounts for corporate patients and ensuring there is a duly signed claim form where applicable.
• Use all stationery in an efficient and controlled manner and avoid wastage.
• Initiate the manual procedure of logging transactions immediately the computer system goes down.
• Attend to customer queries promptly and courteously.
• Record all verbal complaints.
• Complete any other tasks as assigned by the department supervisor or manager.

 Requirements:

• KATC II or Diploma in Business Administration or an equivalent is desirable
• KCSE grade of C+
• Basic computer literacy(Ms Excel, Ms Word)
• 2 years working experience in a busy cash office
• Ability to work under pressure
• Must be a good team player.
• Excellent organizational skills
• Good communication skills, both written and oral
• Excellent analytical skills
• Good customer service and Problem solving skills
• Attention to detail and highly organized.
• High level of integrity.
   

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Responsibilities

• Receive, verify prescriptions and dispense drugs in a timely manner within approved standards and procedures.
• Contact the physician immediately for inaccuracy and illegibility in a prescription order, document errors and communicate them to the nursing and pharmacy staff
• Verify expiry dates of drugs prior to dispensing medication to patients/customers.
• Check that every label placed on the medications contains the correct patient name, drug, quantity and directions.
• Compound extemporaneous preparations and mix certain intravenous medications as per laid down procedures.
• Counsel patients on drug administration and use of devices for optimum wellness and recovery.
• Receive, return and update drug credits on the system in a timely manner.
• Deliver drug discharges to patients in the ward where applicable
• Communicate out of stock and non-stock effectively and timely to prescriber and nurse and provide alternative choice or make arrangements to order promptly.
• Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
• Record, monitor and update the expiry list of medications in timely manner.
• Conduct nursing floor inspections once a month for all ward stock, solutions and patient medication left behind
• Complete documentation of Interventions, Medication errors and Near Miss, Adverse events, Medication queries, Patient complaints or any other incidents and forward to relevant office
• Perform random medication checks daily and Monitor variance levels in your respective satellites.
• Compile daily satellite reports.
• Carry out regular satellite stock-take exercise.
• Report any special indicators allocated.
• Maintain and update personal drug knowledge data base to ensure accurate provision of pharmaceutical care of general disease states as well as specialized knowledge in the assigned area of expertise

Requirements

• Diploma in Pharmaceutical Technology from a recognized institution
• Practicing License from the Pharmacy and Poisons Board.
• 1 year working experience in a busy facility, preferably a hospital
• Computer literate
• Able to communicate with medical professionals
• Able to work with a team of people from various backgrounds and training
• Excellent customer service skills and empathetic to patients of all ages
• Good interpersonal skills
• Culturally sensitive
• Able to keep up with pharmaceutical developments and Continuous Medical Education programmes.

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Responsibilities:

• Complete head to toe assessment and re-assessment of patients to identify their care needs
• Develop written care plans based on patients’ needs, monitor and evaluate effectiveness of interventions
• Carry out hemodynamic monitoring to include vital signs, neurological and fluid status; labs and radiological evaluations
• Document all assessment data, investigation results, care given, discussions with the multidisciplinary team, family/patient interactions in an accurate, comprehensive and timely manner
• Administer medication safely, monitor patient responses to medication and promptly report adverse reactions.
• Assess and monitor patients who are receiving chemotherapy with the assistance of a chemotherapy nurse.
• Dispose of clinical and non-clinical waste safely in accordance with Aga Khan University Hospital
• Assist patients with activities of daily living such as feeding, bathing and dressing
• Prepare for and assist physicians to perform various procedures such as Lumbar Puncture and insertion of invasive lines
• Carry out pre and post-operative care for the surgical patient
• Maintain adequate airway management to include oxygen therapy, nebulization and suctioning
• Prepare patients for various investigations including lab and radiological imaging.
• Collect specimens such as sputum, stool, urine and ensure correct labeling of specimen bottles
• Perform pain assessment and initiate analgesia as per protocol
• Promptly report both clinical and non-clinical unusual findings/incidences to the nurse manager, team leader or physician
• Identify patient and family education needs and implement appropriate teaching 
• Be able to commence enteral feeds as prescribed, assess absorption and elimination, and give feedback as appropriate
• Be able to recognize a patient in a pre- arrest or arrest states, and to initiate Basic Life Support
• Provide a safe environment for patients through adherence to infection control practices and other safety policies.
• Participate in quality initiatives including clinical care program certification (CCPC)
• Be accountable for judicious and efficient use of resources i.e. accurate and timely billing of ward stock drugs and consumables
• Care for equipment through cleaning, storage, per shift check of the inventory and timely reporting and follow up of nonfunctional equipment to the nurse manager
• Follow discharge procedure of assigned patients according to hospital protocol, and ensure follow up appointments are made
• Assist in orientation of new nurses and mentoring of junior nursing staff and students
• Provide leadership for the team and manage the unit in a given shift
• Participate in unit-based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks

Requirements

• RN from a recognized school of nursing or University
• Current licensure with the Nursing Council of Kenya
• Certification in Basic Life Support (BLS)
• Demonstrate evidence based knowledge of current practices in Medical-Surgical nursing