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  • Posted: Apr 27, 2025
    Deadline: Apr 30, 2025
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  • Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services. We examine issues of concern in depth and we have specialized in training which looks at the demand for potential success of Government, Local ...
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    Housekeeping Attendant-Konza

    Role Objective

    • A leading hotel in Konza is looking for an experienced, dynamic, flexible Housekeeper responsible for maintaining professional housekeeping standards in guest rooms, public areas and delivering a positive guest experience.

    Core Duties and Responsibilities

    • Oversee housekeeping operations.
    • Ensure cleanliness in guestrooms, public areas, front department etc.
    • Engage and train junior staff to deliver exceptional guest experiences
    • Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
    • Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.
    • Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
    • Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
    • Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
    • Monitor and control departmental expenses to ensure adherence to budgetary guidelines.
    • Handle guest complaints and ensure follow-through
    • Manage departmental expenditure and maintain hotel profitability 
    • Implement safety standards and special cleaning schedules
    • Any other duties assigned.

      Job Specifications and Qualifications

    • Diploma in Hospitality Management or related field
    • Experience as an Housekeeper, preferably in hospitality
    • At least Two (2) years’ experience

        Key Competencies

    • Strong leadership skills
    • Great communication skills 
    • High organizational skills
    • Excellent attention to detail.
    • Excellent problem solving skills 
    • High Integrity 

    Deadline:28th April 2025

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    Commercial and Conveyancing Advocate-Nairobi

    Role Objective

    A busy law firm in Nairobi seeks to add to their team with an individual who is well versed matters Commercial and Conveyancing. 

    Core Duties and Responsibilities

    • Enhance the firm’s client base through effective liaison with existing clients.
    • Provide Legal opinion on matters relating to property & real estate.
    • Drafting Conveyancing documents and Legal documents.
    • Sending terms of engagement and estimates of fees and disbursements
    • Oversee handling of all client matters before the Lands Registry, Local Authorities and Survey of Kenya & National Lands Commission.
    • Liaising with clients and key stakeholders such as the mortgage lenders, estate agents, land valuers.
    • Ability to prepare security documents and ensure they are properly executed and properly registered.
    • Provide legal opinion, advice on commercial and corporate transactions and matters relating to property & real estate.
    • Carrying out the negotiation, drafting and review of commercial contracts, legal documents and ensuring they are duly executed.
    • Offer legal advice to clients on the legal processes involved in purchasing & selling of property.
    • Conduct due diligence on conveyancing transactions, prepare sale agreements, completion documents and ensure proper registration of documents.
    • Prepare property lease agreements & ensure contracts are duly signed as scheduled.
    • Liaising with clients and key stakeholders such as the mortgage lenders, Land Registry, Government Departments, estate agents, land valuers and surveyors.
    • Assist with due diligence and other intellectual property issues related to contracts, agreements and other transactional matters.
    • Any other duties as assigned.

      Job Specifications and Qualifications

    • One (1) year Post admission experience in a busy law firm.
    • An upper 2nd Bachelors of Laws (LLB) degree from a recognized university.
    • A valid practicing certificate.

        Key Competencies

    • Be a person of unquestionable integrity with a high sense of professionalism.
    • Excellent writing and report skills.
    • Excellent research skills and drafting of legal documents.
    • Proactive and aggressive.
    • High Level of accuracy and attention to detail.
    • Team player with leadership skills.
    • Excellent interpersonal skills.
    • Ability to manage pressure.
    • Strong knowledge of Kenyan property law and conveyancing procedures.

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    Legal Administrative Secretary

    Role Objective 

    • A law firm in Nairobi seeks to add to their team an individual who is keen in adding value to client satisfaction and eager to contribute to the organizations goals and objectives.

    Core Duties and Responsibilities 

    • Organizing and diarizing the Director’s calendar, diaries, scheduling appointments, and coordinating meetings in a pro-active and efficient manner. 
    • In charge of overseeing operational and administrative tasks to ensure the office is functioning optimally.
    • Preparing briefs, minutes and reports for the meetings.
    • Assisting the Partner with personal errands as needed.
    • Representing the Partner and management in various meetings.
    • Takes on a keen leadership and management role.
    • Handling reception and corporate communication via various channels, calls, emails, online and digital platforms.
    • Attending to mail, phone calls and other corporate communication tools on behalf of the partner.
    • Carry out various secretarial duties for partner and other staff members as required.
    • In charge of preparation of Petty Cash and other administrative budgets, follow up on resources utilization reports. 
    • In charge of ensuring that various bills due are paid on a timely basis.
    • Coordinate logistical aspects for the partner and the office team such as accommodation, travel, visas and transfers at various points and destinations.
    • Handle all maintenance, repairs and operational issues to ensure seamless operations.
    • Act as the key liaison contact for the office between the various stakeholders such as government authorities, suppliers, clients, staff etc
    • Supervisory In charge of staff-Ensuring their issues are well handled, delegating tasks etc 
    • Invoicing and ensuring billing and collection of payments is done in a timely fashion.
    • Take part in preparation of bids, tenders, proposals, presentations in order to ensure that the business development initiatives turnaround time are well achieved.
    • Prepare and be an integral part of execution team for office events as needed such as tournaments, sponsorships etc.
    • Any other duties as allocated.

    Job Specifications and Qualifications

    • Diploma in Law/Business Administration and or related field.
    • At least 3 years’ experience.
    • Proficiency with MS Office Suite

    Key Competencies 

    • Excellent organizational skills
    • Proactive
    • High Integrity
    • Confidentiality
    • Adaptability and Flexibility
    • Excellent verbal and written communication skills

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    3D Graphic Designer

    Role Objective:

    • Our client in hospitality seeks to fill this position with a very creative and artistic personnel who is able to visualize concepts into life for the company and projects at hand. This is an in person fulltime position.

    Core Duties and Responsibilities

    • Develop 3D models, textures, visual effects and animations based on project specifications and needs
    • Collaborate with other team members to ensure consistency in visual style
    • Create textures and materials to enhance the realism of models
    • Work with lighting, shading, and rendering to create high-quality visuals
    • Optimize models for performance without compromising quality
    • Review and iterate designs based on feedback from stakeholders
    • Stay updated with the latest industry trends and software tools
    • Produce detailed documentation and presentations for clients
    • Collaborating with clients and cross-functional teams to understand project requirements.
    • Utilizing specialized software to bring creative concepts to life in a three-dimensional space.
    • Producing high-quality 3D animations and visual effects for multimedia projects.
    • Ensuring consistency and quality across all 3D design elements.
    • Staying updated on industry trends and advancements in 3D design
    • Transforming conceptual ideas into visually appealing 3D designs.
    • Working closely with various stakeholders to refine and enhance design concepts.
    • Managing multiple projects simultaneously and meeting tight deadlines.
    • Troubleshooting and resolving issues related to 3D design projects.
    • Collaborating with other designers and professionals to achieve project goals.
    • Any other relevant duties as assigned.

    Key Competencies

    • Excellent communication and teamwork skills
    • Attention to detail and a keen eye for aesthetics
    • Ability to manage multiple projects simultaneously
    • Strong artistic skills and creativity
    • Knowledge of lighting and rendering techniques
    • Excellent time management and organizational skills
    • Ability to take constructive feedback positively
    • Ability to work under tight deadlines and in a fast-paced environment.

    Job Specifications and Qualifications

    • Diploma/Bachelor’s degree in Graphic Design, Fine Arts, or a related field
    • Understanding of motion capture 
    • Strong portfolio showcasing a variety of 3D design projects
    • Familiarity with current technologies/softwares
    • Proficiency in 3D modeling software such as Autodesk etc
    • Basic understanding of animation principles

    go to method of application »

    Events Assistant

    Role Objective

    • Our client in Hospitality in Nairobi seeks a diligent, creative and flexible Events Manager to join their expanding team. The individual should be up to date with the current trends in the industry.
    • The main aim of this role is to ensure that they is proper coordination and relationship management of the entire events process as well as ensuring the business goal of sustainability of the department. 

    Core Duties and Responsibilities

    • Provide full end to end events planning before, during and after, implementation, and logistical support services. 
    • Managing and contacting event subcontractors, vendors and other key stakeholders as required.
    • Act as the focal point, develop, and manage relationships with stakeholders and partners and organizations related to individual, corporate and other stakeholders.
    • Preparation and execution of all events contracts, oversee that all indications on the agreement are met and meet the client’s needs.
    • Source and implement various events for individual, corporate, virtual and hybrid events.
    • Develop and execute full communications plans for each event and the strategy for the events. 
    • Drafting of concepts and themes creatively to suit each of the clients’ needs and satisfaction.
    • Design various events program depending on the needs and preferences of each client.
    • Developing and managing events reports in a timely fashion.
    • Design Organize and Coordinate the development of event materials for attendee and other promotional items or packs.
    • Conceptualizing and implementing event concepts and themes.
    • Ensuring that set-up, tear-down, and clean-up operations are done to the organization’s standards.
    • Liaised with clients to understand their event objectives, preferences, and budget
    • Created detailed event proposals and timelines to ensure all elements are aligned with client expectations.
    • Engaging in all events promotional and marketing efforts.
    • Seeking sponsorships as needed whilst also developing different ideas to bring revenue.
    • Maintaining partnerships with vendors and overseeing the set-up, execution and closure of events.
    • Any other duties as allocated.
    • Addressed and resolved any event-related issues or emergencies promptly.
    • Conducted post-event evaluations to assess the success of the event and gather feedback for improvement

    Job Specifications and Qualifications

    • Bachelors’ Degree in Marketing, Business Management, Hospitality, Communication, or related field.
    • At least 3 years relevant experience in corporate events and budget management.
    • Certifications in event planning or related fields is an added advantage.
    • Flexibility to travel and flexibility.

    Key Competencies

    • Highly creative and great at concept planning.
    • Strong Time Management Skills
    • Admirable organizational and multitasking abilities.
    • Commercial acumen skills
    • Impeccable attention to detail.
    • Conflict Management skills
    • Financial savvy, with the ability to adhere to plan budgets.
    • Strong communication and interpersonal skills.
    • Ability to work under pressure.
    • Impressive customer service skills.

    go to method of application »

    Rooms Division Manager

    Role Objective

    • Our Client in Machakos is seeking a Dynamic and Customer Centric Rooms Division Manager is responsible for coordinating and overseeing entire Front Office, Housekeeping and Public Areas activities and ensuring efficient operations with a commitment to excellence while delivering exceptional guest experiences, maintaining high standards and maximizing revenue opportunities within the room division in accordance with the Hotel’s operational requirements.

    Core Duties and Responsibilities

    • Co-ordinates, directs, coaches and monitors Front Office & Housekeeping resources and activities to achieve goals 
    •  Seeks to maximise guest satisfaction levels at all times by developing initiatives and future strategies 
    • All department operational tasks are completed with a guest centric approach and to company standards 
    • Demonstrates understanding of guests’ present and future needs 
    • Provide training, coaching, and professional development opportunities to front office and housekeeping staff, ensuring they have the necessary skills, knowledge, and resources to deliver exceptional service and meet performance standards.
    •  Develops and implements strategies to minimise staff turnover and increase labour efficiencies 
    • Monitors day to day work activities, including roster development and scheduling of general tasks across the department 
    • Liaises with HR regarding employee records and employee relations issues 
    • Takes responsibilities for all department revenue and expenses and recommends strategies to control costs 
    • Monitors seasonal expenditure in line with the budgets cash flow 
    • Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check-in and check-out processes, and exceptional service delivery.
    • Oversee the reservation department, ensuring accurate and efficient handling of room reservations, group bookings, and guest inquiries, and implementing strategies to optimize room revenue and occupancy levels.
    • Develop and implement guest service initiatives and standards to enhance the overall guest experience, including personalized service, VIP amenities, and special touches that exceed guest expectations.
    • Manage the housekeeping department, including room attendants, supervisors, and laundry staff, to ensure cleanliness, hygiene, and maintenance of guest rooms, public areas, and back-of-house facilities.
    • Implement and maintain quality assurance standards for guest accommodations, including room cleanliness, maintenance, and amenities, conducting regular inspections and audits to ensure compliance with brand standards and guest satisfaction.
    • Develop and implement strategies to maximize room revenue and occupancy levels, including pricing strategies, distribution channel management, and upselling initiatives, to achieve revenue targets and 
    • Prepare and manage departmental budgets, including staffing, operating expenses, and capital expenditures, to achieve financial targets and control costs while maintaining service quality and standards.
    • Evaluate and implement technology solutions and systems to streamline operations and enhance guest services.
    • Ensure compliance with safety and security procedures and regulations, including emergency preparedness, fire safety, and guest security measures, to ensure the safety and well-being of guests and staff.
    • Collaborate with other hotel departments, including sales, marketing, food and beverage, and maintenance etc, to coordinate activities, share information, and ensure a seamless guest experience across all areas of the hotel.
    • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
    • Attends and responds timely to customer service department request.
    • Develops close relationships with guests throughout their stay with the aim of gaining their loyalty.
    • Must have the ability to anticipate guest needs, change goals and direction quickly and multitask is essential to success in this role.
    • Understands the behavior patterns of regular guests and issues instructions to the different teams within the department.
    • Communicate effectively and consistently with the other departments and ensures that information circulates smoothly between them.
    • Completes daily room inspections to ensure all standards are met and VIP rooms are in pristine condition.
    • Ensures the rooms division department adheres to all local authority\'s guidelines and regulations.
    • Takes part in or validates the recruitment of all team members.
    • Carries out annual performance appraisals on the people directly under his/her responsibility, sets targets and provides support for career development.
    • Offers input to the marketing and commercial action plan for the hotel.
    • Carries out occasional checks on cash operations, activity reports etc.
    • Checks and analyses the dashboard charts prepared by the Rooms Division Departments.
    • Any other duties as assigned.

      Job Specifications and Qualifications

    • Diploma or Degree in Hospitality, Business Management or related field.
    • At least 5 years in a MICE setting as a Room Divisions Manager
    • Any other relevant professional certification is an added advantage.

        Key Competencies

    • Interpersonal Skills 
    • Leadership Skills
    • Proactivity and Self Initiative 
    • Time Management Skills
    • Excellent Communication Skills
    • Ability to work under pressure
    • Planning/Organising skills
    • Professionalism
    • High Integrity.
    • Keen to details

    go to method of application »

    Maintenance Manager

    Role Objective

    • The Maintenance Manager is responsible for overseeing the maintenance and functionality of our hotel\'s property physical assets, infrastructure ensuring that everything remains in pristine condition. This role involves managing maintenance teams, functionality, sustainability, coordinating repair and maintenance projects, fire and safety programs, equipment inventory control and ensuring a safe, comfortable environment for both guests and staff

    Core Duties and Responsibilities

    • Executes emergency procedures in accordance with hotel standards.
    • Maintains engineering department staffing levels so as to provide for optimal performance 
    • Establishes daily work assignments, and directs flow of same to completion
    • Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction 
    • Coordinate maintenance tasks and repairs to ensure the proper functioning of the hotel\'s facilities.
    • Manage a team of maintenance staff and external vendors to execute maintenance projects.
    • Ensure compliance with safety regulations, conduct regular safety inspections, and address potential hazards promptly.
    • Develop and maintain emergency response plans for various scenarios.
    • Assist in budget planning and management related to facilities maintenance and repair.
    • Maintain a clean and well-maintained environment to enhance the guest experience.
    • Address guest concerns related to facilities promptly and professionally.
    • Collaborate with external contractors and suppliers to ensure timely and quality service delivery.
    • Directs and supervises the implementation of an effective Trouble Report system, together with other day-to-day works of general maintenance and repair to ensure that the building, its contents and its surroundings are in good condition
    • Maintains a fire Log book including all statutory checks and inspections.
    • Draws up preventive maintenance schedules for every item of mechanical and electrical plant or equipment, including that of other Departments such as Laundry, Kitchen, Swimming Pool etc
    • Conversant with the County By-laws and NEMA regulations and stays updated with the developments of Engineering trends worldwide and makes appropriate recommendations.
    • Develop and implement comprehensive facility maintenance and management plans. 
    • Coordinate scheduled maintenance, repairs, and renovations across OPC facilities.
    • Conduct routine inspections to ensure compliance with legal and regulatory requirements. 
    • Oversee fire prevention, emergency response planning, and risk mitigation strategies.
    • Supervise external contractors and service providers engaged in facility maintenance, repairs, and construction projects. 
    • Prepare and manage the facilities Division budget, ensuring cost effective maintenance and operational efficiency. 
    • Identify opportunities for reducing costs through improved resource management and innovative solutions.
    • Coordinate with other departments to address maintenance needs and ensure minimal disruption to guests.
    • Develop and implement maintenance schedules and procedures.
    • Maintain inventory of supplies and equipment necessary for maintenance tasks.
    • Respond promptly to guest requests for maintenance assistance.
    • Conduct training sessions for maintenance staff on safety and best practices.
    • Perform other duties as assigned. 

    Job Specifications and Qualifications

    • Bachelor’s degree in construction management, facilities management, engineering, building technology or a related field.
    • At least 5 years relevant work experience.
    • Demonstrated expertise in building maintenance, electrical systems, and infrastructure management

        Key Competencies

    • Exceptional interpersonal and guest relations skills 
    • Ability to coordinate multiple projects and contractors efficiently.
    • Excellent organizational and multitasking abilities.
    • Strong communication skills.
    • Strong leadership and team management skills.
    • Technical expertise in building systems, electrical and equipment systems, and maintenance practices.
    • Excellent problem-solving
    • Strong decision-making abilities.
    • Strong budgeting and cost-control skills.
    • Familiarity with health, safety, and environmental compliance.

    Method of Application

    If interested in the position and meet the above requirements, kindly send your CV on or before 30th April 2025 to the email [email protected] and indicate the position applied for in the subject line. Only shortlisted applicants will be contacted.

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