Jobs at Oxfam

Who we're looking for a person with:

• Academic degree in a relevant area for this position.
• Fluent in English (verbal and written).
• At least three years of experience in advocacy project oversight
• Comprehensive knowledge and experience of implementing a governance program, preferably focused fiscal justice and inequality.
• Proven record of involvement in working with multiple partners at multi-country level
• Strong advocacy skills with ability to influence policy makers at multi-country level
• Proven experience report writing and adherence to donor requirements

Responsibilities

The purpose of the job is to support the implementation of the Just Economies regional advocacy project interventions. The key roles include:

• Advocacy strategy development, implementation, and monitoring: The successful candidate will be involved in development and implementation of an advocacy strategy on fiscal justice and inequality at Pan- African Level. He or she is expected to, lead development of advocacy tools and tactics, lead in engaging various advocacy targets, and implement monitoring and evaluation activities.
• Partnership Management: The position holder will be the project focal point person in managing operational relationship with partners convene and support strategic partners on advocacy, support partners to ensure delivery of plans and budgets and facilitate coordinated reporting on the project.

Closing: 11th July 2022

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Essential

• Significant demonstrable IT experience at an operations role.
• 2 years of support experience in an enterprise IT environment, having performed operational and break/fix activity.
• Proven experience working with and administering Case Management Systems such as ServiceNow
• Proven experience in supporting end users and key stakeholders remotely
• Proven experience administering users in Active Directory and Microsoft Office 365 Exchange
• Ability to coordinate with multiple internal teams and third-party software vendors as needed for resolution of business-impacting problems
• Display effective coordination skills
• Excellent written and spoken English
• Exceed customer expectations
• Clear and concise communication with customers and team
• Excellent prioritization and organizational skills
• Incident and problem management experience
• Ability to work under pressure.

Formal Education & Certification

• Education to degree level in a computing related Certification
• Certifications or demonstrable Tier 2 experience in Microsoft Stack e.g. Active Directory, O365 and Power BI
• Knowledge of or Certifications in ITIL (Foundation, Intermediate), Microsoft Operations Framework.

Required qualifications / experience

• Strong technical knowledge of network and PC operating systems.
• Extensive application support experience with common client applications e.g. Office
• Extensive experience with Service Management Software (e.g. Service Now)
• Experience with cloud-based policy and support software (Microsoft Intune/MDM/Meraki).

Desirable

• Certification or experience supporting ERP & CRM cloud platforms
• Experience administering cloud content platforms such as Box.com
• Experience administering enterprise SaaS services
• Experience with the implementation and administration of Microsoft Skype for Business or Teams
• Experience with PowerShell and PowerCLI scripting
• Fluency in French and or Spanish

Closing: 4th July 2022