Jobs at Safaricom Kenya

Job Responsibilities

• Health and Safety; Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work and adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
• Development, configuration and integration of all VAS solutions/systems in line with the Digital IT strategy execution plan. 
• Actively participate in defining strategy, roadmaps and architecture design for the VAS products.
• Embrace the new ways of working in VAS domain with the goal of ensuring 50% of VAS projects are delivered through agile methodology.
• Timely delivery of projects assigned with the goal of ensuring high quality standards are met and solutions are operationally viable. Responsible for ensuring First Time Right delivery of all solutions developed.
• Enhance processes and DevOps to improve delivery and increase efficiency by focusing on continuous improvement.
• Accurately document products & services developed & delivered ensuring they follow DevOps Cycle.
• Embrace a DevOps culture by ensuring all developed products and Services are gracefully handed to operations for support.
• Develop and continuously update a knowledge base of best practice for VAS products and Service development.
• Collaborate with both Technical and Business teams to ensure seamless deployment of products.

Qualifications

• Must have technical / professional qualifications: 
• BSc. Degree in Telecommunication Engineering/Electrical & Electronics engineering/Computer Science/IT.
• 2 years’ experience in a busy telecommunication/ IT environment or Software Engineering with good knowledge in development for VAS solutions including Messaging, Voice, Video & IOT.
• Software Engineering methodologies including Agile-oriented development. 
• Proficiency in networking protocols – TCP/IP, DNS and load balancing.
• Working knowledge in Unix systems and Databases – Oracle, MySQL.
• Working knowledge of security encryption solutions – SSL, firewalls, VPN, IPsec
• Strong experience in programming/scripting language(s) – Python, Perl , Shell  or equivalent.
• 3rd Party RESTful API integration, PHP, MySQL, SQL server, web service working knowledge preferred

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Key Responsibilities:

• Development of ETL and analytics processes used within the BI & Analytics systems;
• Development of reliable data integration and preparation processes;
• Development of insightful dashboards and reports, tracking performance across channels for actionable data-driven decision-making and insights;
• Delivery of highly scalable distributed big data systems, using different open source technologies;
• Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications. Capturing of business applications information needs and mapping of the same to the software and /or database components;
• Performs data modeling design, architecture and build data structures within an application system;
• Perform the necessary technical design and development functionality to ensure that reporting needs can be effectively developed and implemented.
• Research and provide input on design approach, performance and base functionality improvements for various procedures and applications;
• Generation of ideas to improve efficiency in analytics and application services offered to the business, and/or generate revenue for business;
• Automation and enhancement of Business Intelligence processes leveraging AI for delivery of analytics solutions.
• Participation and membership in various technical fora for the purpose of increasing the collective knowledge base of the team.

Qualifications

Core competencies, knowledge and experience:

Functional Competencies:

• Knowledge in Software development and programming. 
• Understanding of data strategies including data pipelines. Knowledge of NIFI, informatica or any other ETL capabilities. 
• Understanding of Cloud technologies, Kubernetes, vmware
• Understanding of Core IT (BSS/OSS Platforms) capabilities and Core Network (GSM, Transport)

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Responsibilities

• Produce & manage level test plans, estimate effort and resource test plans.
• Monitor changes to scope during the development cycle and re-evaluate plans and resource accordingly.
• Manage expectations of when testing activities will be complete, mitigating risks to key milestones.
• Liaise with the relevant departments to ensure key infrastructure (environments, interfaces & access) is set- up to enable all required testing activities
• Manage the UAT process by supporting clients to establish key scenarios to test their business processes to maximize benefit of the UAT process ensuring full acceptance and integration of the software solution.
• Manage processes and procedures locally within the test team and with external teams across the SDLC to drive and implement improvements to optimize efficiency and first-time pass rate
• Build test scripts from various sources including functional specifications, technical specifications and sessions with developers and designers.
• Review requirements, specifications, user documentation and other project documentation to assure quality of the products and tests to be developed, i.e., perform manual static testing. 
• Select and develop appropriate test automation tools, applying the latest techniques in test automation, e.g., data-driven testing.
• Use risk-driven techniques to develop, maintain, and execute automated test suites for various Software products, i.e., perform automated dynamic testing.
• Execute automated tests and validate the results. with the Development team to capture and reuse automated Unit Test Cases, Test Stubs and Drivers, and other Development test objects.
• Work with the Development team to create and maintain an automated nightly build verification (“smoke”) test.
• Ensure proper version control and configuration management of all test objects developed and test environments used.
• To facilitate in-house performance testing ensuring that all key infrastructure, data requirements are met as well as infrastructure, data requirements are met as well as establishing the best tools for the job.
• Identify key components of the system that are suitable for automation and implement approach to deliver benefits through automation
• Results Tracking and Reporting:
• Monitor defects raised by the team and challenge their prioritization, supporting to resolution.
• Manage all issues that impact on the team’s ability to complete testing activities on schedule.
• Create and maintain manual test repositories and regression test packs with a view of constant optimization to improve test estimates.
• Create, maintain and manage test related documentation.
• Provide the QA Manager with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.
• Assist the QA Manager in preparing test plans, budgets, and schedules.
• Take responsibility to ensure all solutions delivered meet the highest quality standards

Qualifications

Core competencies, Knowledge, and Experience:

• Understanding of agile software development – JIRA, xray
• Understanding of web service integration (e.g.: REST and SOAP XML).
• Experience with Cloud Technology (e.g.: AWS , GCP, Azure) 
• Experience in working on Operating systems like Linux, Windows, and Mainframe
• Experience with Oracle, Mongo DB, Kubernetes, VMware, SQL Server, MySQL database concepts
• Good understanding of object-oriented programming, J2EE architecture, .NET, test automation, CI/CD, DevOps, JavaScript, Jenkins, git, Agile software, LoadRunner, Selenium, Appium etc.
• Familiarity with software packing tools (.exe, .deb, .rpm, Docker…)
• Excellent verbal and written communication skills
• Proven ability to manage and prioritize multiple, diverse projects simultaneously
• Experienced in Manual Functional tests
• Have strong SQL skills and be able to confidently test batch processes

Education & Experience:

• Bachelor’s degree in computer science or Related field Experience, relevant work experience in development and/or testing role.
• ISTQB Foundation Level Certification.
• 4-5 years of Software Quality Engineering experience
• Strong business acumen and leadership mindset with the ability to communicate and influence others.
• Analytical mindset, problem- solving skills, and attention to detail.
• Ability to work collaboratively in a fast-paced environment.
• Passion for staying updated with industry trends and emerging technologies.