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Essential duties and responsibilities:

• Develop and execute the organisations model school strategy, including an articulated logical framework, workplans, and tools for measuring and documenting impact toward target outcomes.
• Establish and introduce the organisations teaching standards with key performance indicators (KPIs) to monitor and measure teacher capacity aligned with target goals, particularly in areas of literacy, gender equity and inclusion, and differentiated learning.
• Develop, implement, and execute a professional development strategy for teachers aligned with identified needs, Ministry of Education requirements, and organizational goals, including the design and facilitation of in-house workshops, coaching/mentoring practices, digital resources, and engagement with outside experts.
• Oversee the performance management process of teachers based on achievement of established KPIs and quantifiable professional development goals.
• Establish KPIs and provide guidance and direction to the Heads of Early learning, Primary and Junior school in support of the effective day-to-day management of the organisation, ensuring that all programs (curricular and extracurricular) achieve clearly stated objectives, are implemented on time, and comply with organizational policies, procedures, and priorities.
• Establish, communicate, and institutionalize policies, practices, and procedures to ensure compliance with Ministry of Education standards and alignment with core organizational mission, priorities, and objectives.
• Collaborate with the Finance Department and the School Administrator to develop and manage the organsation operating budget while identifying strategies to optimize costs aligned with goals to enrich the quality of programs and resources.
• Serve as a member of the Global Leadership Team by upholding and modeling the value-driven culture of the organization, participating in calls and meetings with the larger Leadership Team, and sharing/cascading
• information to teachers and the organisations community.
• Stakeholder engagement; liaise and build partnerships with government education authorities, school PTA, community stakeholder, the organisation School Network. Represent the organisation in education networks and forums
• Prepare and communicate termly and annual impact reports for circulation to the wider leadership team,including quantitative and qualitative data aligned with target outcomes for identified priority areas.
• Support fundraising and development initiatives in collaboration with the Chief Development Officer and the Executive Director.
• Continually manage risks, assess, identify, and address gaps and weaknesses to improve programmatic and operational performance, efficiency, and effectiveness
• Stay abreast with global trends in education, innovate and integrate evidence based practices in the organisations activities.

Our Client is  looking for:

• An experienced educator, inspiring and creative thinker who is deeply passionate and knowledgeable about gender equity
• A results-oriented and community-centered leader with a commitment to working and living in rural Kenya.
• Familiarity and experience with the objectives and target outcomes associated with Kenya’s competency-based curriculum (CBC) at the primary and junior school levels
• Knowledge and understanding of Gender Transformative Education concepts and implementation strategies, particularly for students in very young adolescence
• Highly developed program/project management skills, including design and application of logical frameworks and monitoring, evaluation, and learning (MEL) methodologies.
• Ability to develop and deliver professional development training to teachers and other adult learners
• Mature and professional interpersonal skills; ability to interact effectively in a multicultural environment with stakeholders and colleagues at all organizational levels
• Exceptional written, oral, and presentation skills in English and Kiswahili
• Knowledge and high proficiency in computer applications
• Self-reliant and results-oriented with the flexibility to live and work in a rural community
• Excellent judgment, integrity, and problem-solving skills
• Strong mentoring experience to inspire and develop teams with diverse levels of expertise
• Entrepreneurial team player who can multitask, prioritize effectively, and adhere to deadlines
• Exceptional analytical skills to effectively assess, monitor, and communicate data

Education and work experience:

• Master’s degree in Education or Bachelor's degree with significant experience in educational leadership.
• 7+ years leadership experience at a school or non-governmental organization in Kenya
• Advanced education, certified skills, and/or professional experience in the area of gender equity, including
• knowledge of Gender Transformative Education goals and practices

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Responsibilities:

• Support departmental projects and operations.
• Attend weekly mentor check-ins.
• Submit monthly reflections and reports.
• Demonstrate accountability, creativity, and teamwork.

Qualifications:

• Recent graduate (0–2 years).
• Strong communication and teamwork skills.
• Passion for livestock systems, compliance, and innovation

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Key Responsibilities

 MEL System Design & Delivery – 70%

• MEL Framework Development & Implementation
• Design and maintain MEL frameworks, logframes, theories of change, and performance indicators across all programs.
• Ensure frameworks align with donor requirements, internal strategy, and international best practices.
• Establish and institutionalize rigorous systems for outcome tracking, operational feedback, and real-time monitoring.
• Data Collection, Management & Quality Assurance
• Lead the development and use of standardized data collection protocols, tools, and digital platforms.
• Train and mentor staff and partners on rigorous data collection and management practices.
• Implement regular quality assurance checks, audits, and verification processes to ensure data credibility.
• Data Analysis & Evidence Generation
• Lead quantitative and qualitative data analysis to produce actionable insights.
• Develop internal dashboards and performance trackers to support decision-making.
• Translate evidence into strategic inputs for program adaptation, scale-up, and fundraising.
• Technical Leadership & Capacity Building
• Provide technical guidance on evaluation design, sampling, and methodological rigor.
• Build the capacity of teams to apply evidence-based approaches in program design and delivery.
• Institutionalize a culture of data-driven learning across the organization.
• Reporting, Donor Engagement & Collaboration – 20%
• Contribute robust evidence and technical inputs to donor reports and funding proposals.
• Package data-driven insights into presentations, briefs, and reports tailored for donors, partners, and external stakeholders.
• Liaise with external evaluators and researchers during baseline, midline, and endline studies.
• Collaborate with Communications and Opps teams to transform MEL outputs into human-centered case studies and narratives.
• Learning & Adaptive Management – 10%
• Lead structured reflection and learning sessions with program teams to assess performance and lessons learned.
• Document and disseminate best practices, successes, and challenges to strengthen program design and delivery.
• Facilitate adaptive management processes that integrate evidence into strategic planning and decision-making.

Requirements

• 5–8 years of progressive experience in Monitoring & Evaluation, Learning, or Research within:
• International NGOs or development agencies (e.g., USAID, GIZ, FCDO projects)
• Government programs or donor-funded projects
• Social enterprises, agriculture, or digital development contexts

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Key Responsibilities

• Oversee the day-to-day operations of the sales back-office team, ensuring timely and accurate processing of customer orders, invoices, credit notes, and pricing updates.
• Act as the first point of escalation for customer queries and complaints, ensuring quick resolution in alignment with company policies.
• Manage and maintain system data related to pricing, customer master, and product codes to ensure accuracy and compliance.
• Collaborate with Sales, Finance, Supply Chain, and other internal teams to streamline processes and ensure efficient order-to-cash operations.
• Lead, coach, and develop the back-office sales support team to achieve departmental KPIs and enhance customer satisfaction.
• Monitor performance metrics and generate regular reports on order processing, customer service levels, and team productivity.
• Drive continuous process improvements and automation initiatives to increase efficiency and reduce errors.
• Ensure compliance with company policies, credit control measures, and internal audit requirements.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Commerce, or related field.
• Minimum 5 years of experience, with at least 3 years in Sales Back Office / Customer Service operations.
• Proficiency in Gujarati or Hindi is a MUST, given the cultural and business context of key stakeholders.
• Proven track record of team leadership and people management.
• Hands-on experience with ERP/CRM systems (SAP) for invoicing, credit notes, and pricing updates.
• Strong communication skills (oral and written) with ability to interact effectively across levels and functions.
• Experience in the Food & Beverage / FMCG industry is mandatory.

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• The credit control officer role plays a critical role in overseeing the reconciliation of debtor accounts, enforcing credit policies, ensuring timely collections, and maintaining strong client relationships. This position ensures compliance with internal Standard Operating Procedures (SOPs), Credit policies and financial controls.

Key Responsibilities

• Account Reconciliation & Credit Oversight
• Lead monthly reconciliations of all debtor accounts to ensure accuracy and resolve discrepancies promptly.
• Review reconciled accounts to determine payment status, identify bad debts, and recommend write-offs where appropriate.
• Ensure statements of account are current, accurate, and regularly communicated to clients.
• Collaborate with internal departments (Sales and Finance) to investigate and resolve complex client account issues.
• Monitor adherence to credit policies and propose corrective actions as needed.
• Credit Management & Debt Collection
• Oversee timely collections from credit customers, ensuring compliance with payment terms.
• Issue monthly statements and collection updates to clients.
• Enforce company credit policies and keep debtor days within acceptable thresholds.
• Track client payment patterns and credit limits, acting to minimize credit risks.
• Handle overdue accounts through consistent follow-up and professional communication.
• Resolve billing issues and negotiate payment plans when necessary.
• Advise management on client creditworthiness and contribute to credit policy refinement.
• Reporting
• Prepare and submit the following reports on time (by the 5th of each month):
• Daily Revenue/Credit Status Report
• Monthly Collections vs. Targets Report
• Monthly Aged Debtors Analysis
• Monthly Rejection Analysis
• Team Leadership & SOP Compliance
• Supervise the sales team, ensuring adherence to SOPs and timelines.
• Monitor for credit policy violations, escalate non-compliance, and drive accountability across the team.

Key Performance Indicators (KPIs)

• Achievement of monthly and quarterly collection targets
• No receivables aged over 120 days
• Timely completion and submission of reconciliations and reports
• Reduction in outstanding disputes and aged debt
• Full compliance with credit policies.
• Improved performance and engagement of the sales team

Qualifications and Experience

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• CPA or ACCA qualification is highly preferred
• Minimum of 4 years’ experience in credit control or accounts receivable in a hospital or healthcare setting
• Demonstrated experience managing Customers accounts
• Proficiency in financial systems and advanced Excel skills
• Strong leadership and negotiation experience