Latest Recruitment at Africa Management Solutions Limited (AMSOL)

Key Responsibilities:

• Develop and maintain front-end web applications using HTML, CSS, JavaScript, and frameworks like React, Angular, or Vue.js.
• Design and implement back-end services and integrate with databases such as MySQL, PostgreSQL, or MongoDB.
• Create responsive, mobile-first designs that provide an optimal user experience across a range of devices.
• Collaborate with designers, project managers, and other developers using version control systems like Git, ensuring smooth and efficient workflows.
• Identify and troubleshoot issues in web applications, optimizing code for maximum performance and scalability.

Requirements:

• Proficiency in Front-End Technologies: Strong knowledge of HTML, CSS, and JavaScript, with experience in frameworks like React, Angular, or Vue.js.
• Back-End Development Skills: Experience with server-side programming languages such as Node.js, Python, Ruby, PHP, or Java, and familiarity with databases like MySQL, PostgreSQL, or MongoDB.
• Responsive Design and UX/UI: Ability to create responsive, user-friendly websites that work well on various devices, with a solid understanding of user experience (UX) and user interface (UI) design principles.
• Version Control and Collaboration: Proficiency in using version control systems like Git, along with experience working in collaborative environments, often with tools like GitHub, GitLab, or Bitbucket.
• Problem-Solving and Debugging: Strong problem-solving skills, with the ability to debug and optimize code, as well as troubleshoot issues across different browsers and platforms.

Preferred Qualifications:

• Experience with Agile/Scrum methodologies.
• Knowledge of web security best practices.
• Familiarity with cloud services like AWS, Azure, or Google Cloud.
• Experience with content management systems (CMS) like WordPress or Drupal.

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Job Purpose:

To lead the team in providing excellent service and a safe, fun environment at the Family Entertainment Center by supervising staff, coordinating activities, and ensuring safety compliance.

Description Performance Indicators

• Organizes tasks and ensues team members understand their individual roles & responsibilities.
• Plans and implements weekly roster for the team.
• Manage, record and track employee leaves.
• Conduct performance appraisals and identify opportunities for professional and operational development.
• Identify potential roadblocks and implement solutions to keep projects on track.
• Monitor team morale and take proactive steps to maintain a healthy work atmosphere.
• Identify training needs and opportunities for team members to enhance their skills and knowledge.
• Ensure the team has the necessary resources, including tools, equipment, and materials, to complete tasks and projects.
• Monitor and manage the team’s budget, ensuring cost-effective use of resources.
• Set team goals that align with the broader objectives of the organization.
• Implement quality control processes and conduct regular quality reviews
• Ensures the staff attendance is prepared and shared for payroll purposes.
• Anticipate guest needs and proactively offer assistance or information to enhance their overall park experience.
• Oversee daily opening and closing procedures, ensuring all attractions & facilities are ready for the guests.
• Enforce safety protocols & ensure adherence to health and safety regulations.
• Conduct training sessions for new hires & ongoing training for existing employees to ensure consistent service standards.
• Provide performance feedback to the team members to foster growth & improvement.
• Maintain accurate records of incidents & operational issues.
• Recognize and reward outstanding performance and provide constructive feedback as needed.

Qualifications, Experiences, Skills

• Bachelor’s degree/ Diploma in Business Management or Administration.
• Work in an international organization or possess international experience.
• 2-3 years of proven experience in the same role within the entertainment or hospitality is preferred
• Numerical Ability, Analytical Skills, Attention to detail and Creativity
• Teamwork; Networking Skills; Customer Focus; Communication; Problem Solving; Business & Financial Acumen; Negotiating and Influencing

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Job Description

• Designs the VFS Global procurement policy.
• Liaise with the team of procurement specialists in the various functions like IT, Administration, Security.
• Provides advice and guidance to stakeholders on procurement matters, and coaches stakeholders on relevant processes (i.e. Requests for Proposals (RFP), Requests for Quotations (RFQ), bid evaluation criteria other competitive procurement tools) to ensure stakeholders needs are met, VFS obtains best value, and to ensure procurement processes are perceived by suppliers as fair, open and ethical.
• Analyses procurement requirements and selects the most appropriate methods based on assessment of established policies, practices, and experience.
• Plans, organizes and leads the bid solicitation process including drafting and issuing RFQ, RFP, developing bid evaluation criteria.
• Chairs bid evaluation committees, ensures the integrity of the competitive process, facilitates bidder debriefings, and exercises appropriate judgment and tact while ensuring to protect confidential information.
• With Legal support, analyses, negotiates and prepares contractual agreements, ensuring appropriate terms and conditions are included to protect the interests of VFS.
• Monitors and reviews progress of contractual agreements, reviews and approves invoices for payment, resolves any problems that arise, performs post contract evaluations, creates and maintains procurement records, including electronic records in VFS ERP, SAP Oracle, and other systems, ensuring accuracy and integrity of data.
• As subject matter expert for the ERP Purchasing module, provides technical advice and participates in the design, development, modification, testing and implementation of selected Finance and Administration systems.
• Judicious use of natural resources.
• Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.
• Procurement of Non-IT (leasing, fit out, other Admin related requirement) and IT Hardware.

Education: 

Minimum of First Degree / MBA in Finance /CFA or equivalent degree

Experience: 

Minimum 10 years’ experience in operations, Administration and/or procurement, in the services industry

Knowledge & Key Skills:

• Knowledge of building and IT procurement a plus
• Highest level of integrity
• Strong inter-personnel skills
• Systematic approach

NB/Core Requirement: Procurement of Non-IT (leasing, fit out, other Admin related requirement) and IT Hardware and proficiency in use of SAP.

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Key Role Description

The jobholder is primarily responsible for engaging with clients to create travel itineraries and provide all the necessary arrangements for their safari experiences, conducting effective and efficient tour package sales, promoting and converting inquiries into booked tour business, following up on customer quotes assigned to you and progressing them to closure, while reporting progress, and ensuring the existing codes of business conduct in relation to client interaction and management are adhered to at all times.

Minimum Experience and Competencies

• Prior experience in travel consulting or safari planning role preferred/Proven working experience as a Travel Consultant.
• Bachelors Degree/Diploma in Tourism.
• Knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and a track record of reaching or exceeding sales targets.
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.)
• Ability to present, persuade and communicate effectively
• Added advantage to Candidates with personal travel experience.
• Demonstrable ability to quickly address and solve problems as they arise.
• Clear and persuasive verbal and written communication skills.
• A team player who is enthusiastic about travel.
• Exceptional customer service skills and a passion for helping clients create memorable experiences

Specific Responsibilities

• Client Consultations: Assess clients’ needs and preferences to deliver tailored safari travel advice.
• Itinerary Planning: Craft detailed travel plans and itineraries that align with the clients’ interests, budget, and schedule
• Booking and Reservations: Organize travels from beginning to end; handle bookings of safaris, accommodations, transportations, and activities. Ensure all services meet quality standards.
• Client Communication: Maintain clear and active communication with clients before, during, and after their safari to ensure a seamless experience.
• Vendor Coordination: Work with hotels, lodges, guides, and other service providers to confirm arrangements and negotiate favorable terms.
• Travel Documentation: Assist clients in understanding and obtaining necessary travel documents such as visas, vaccinations, and travel insurance.
• Issue Resolution: Promptly address any issues or complaints that may arise, offering solutions to maintain client satisfaction.
• Product Knowledge: Maintain up-to-date knowledge of the safari industry, destinations, trends, and company offerings.
• Sales and Marketing Support: Contribute to sales and marketing efforts to attract new clients, including social media engagement and attending travel shows.
• Feedback Collection: Solicit client feedback to improve the service offering and address any areas of concern.
• Product Development: Work with the product development team to develop and grow destinations, products and services to better attract customers and grow the business.

NB – This role may involve flexible hours, including evenings and weekends, to accommodate client time zones and travel schedules