Vacancies at iPay Africa

KEY RESPONSIBILITIES

• Formulate marketing strategies including digital, advertising, communications, and creative strategies to achieve the sales targets for the organization.
• Develop and implement strategies that drive brand positioning that generates demand and interest among merchants.
• Drive brand message that is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)
• Maintain a cohesive, highly trained, motivated team sufficient to meet daily department demands, providing training, development, support, and leadership.
• Drive brand love through motivating, leading, and influencing all the staff in all the departments by being the marketing ambassador.
• Lead in the marketing research On Consumer behavior, merchant feedback, customer expectations, market insights with a goal to develop and implement Customer value proposition (CVP), share updates on pricing, competitive advantage, to improve customer experience, delivery mechanisms and content relevant to merchant acquisition and education.
• Provide active, intentional leadership to the marketing team; provide timely and constructive feedback; monitor the accomplishment of team and individual goals and objectives; foster an environment of continuous learning consistent with the needs of the organization, team, and the individual staff member.
• Coordinate Brand events, campaigns, and meeting logistics.
• Support design and direct all digital platforms and strategies, including website, mobile applications, Search Engine Optimizations and Social media assets.
• Growth in market share through increased product uptake Promotion of the brand through product communication development.
• Develop and coordinate the implementation of the marketing budget.

Operational Responsibilities

• Coordinate brand surveys as well as market intelligence and feedback.
• Coordinate the contracted marketing agencies to ensure effective service delivery.
• Review and submit reports on the implementation of the marketing strategies and work plans.
• Guide the team in the development of marketing and promotional materials.
• Conduct periodical reviews of the marketing plans to ensure the plans are aligned with the corporate Our client’s marketing strategy.

JOB SPECIFICATIONS

Education

• A bachelor’s degree in marketing, communications or social sciences field with relevant qualifications including marketing, Business Growth, customer Experience, communications and/or public relations
• Certification in Strategic Management and Leadership

Experience

• Experience in strategy development & implementation
• 3 years of marketing/product management experience
• 3 years in Digital marketing

Knowledge and Skills

• Legislations related to payments service provider and financial industry.
• Marketing principles
• Ability to use email campaigns, blogs, forums, and social media experience to generate leads.
• Understanding analytics and measuring return on Investment (ROI)
• Creative, communication, negotiation, writing and presentation skills

Personal Attributes

• Innovative strategic marketer and planner
• Business acumen
• A team player disposition
• Sharp knowledge of market trends
• Good public image and personality

Physical Demands

• Ability to travel.
• ·Flexible working hours

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KEY RESPONSIBILITIES

• Endeavor to establish an outstanding working relationship with service providers in designated field.
• Bargain or support bargaining with key essential service to enhance the cost structure.
• Prepares annual, quarterly, and monthly update accounts on current opponents or business possibilities.
• Work together with colleagues from other departments to improve efficiency and overall service delivery.
• Give prompt reports on crucial issues to direct senior officer, suggest answers where obtainable.
• Supervise essential key account possibilities.
• Make propositions, give suggestions, and designate sales target and job obligations to each sales staff.
• Appraise performance of staff, give suggestions, reward or award punishment, and offer proposals on dismissal of personnel where applicable.
• Recommend hiring additional staff and make required resources available to accomplishing target objectives and goals.
• Solicit for other job duties needing attention to enhance service and improve customers’ contentment to a reasonable extent.
• Take part in interview of candidates while supporting decision making to hire successful applicants.
• Offer inspiration and training of internal sales personnel on how to attain business sales objective.
• Assist team managers to intensify sales via training on sales methods.
• Generate action plans to enhance performance and productive capacity of underperforming personnel.

MINIMUM EXPERIENCE

Job Requirements

• Must have a minimum Mean Grade of C plain in KCSE
• Experience in sales will be an added advantage
• Computer literacy – MS Office Suite
• Degree or Diploma in a business-related field from a recognized institution is added advantage.

Experience, Skills & Personal Attributes:

• Ability to direct and be a mentor on the sales ground by actively working to attain everyday sales objectives 
• Excellent communication skills both oral and written
• An outstanding supervisory experience.
• Demonstration of positive team player spirit and cooperative sales skills within the organization.
• A confident person who is self-driven with strong interpersonal and negotiation skills.
• A person of integrity and with good negotiation skills.
• Ability to be an agent of change and Innovation with a strong desire to excel.
• Ability to deliver set business targets and service with minimum supervision.
• Flexible and willing to travel on short notice.
• Age: 20 years – 30 years

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KEY RESPONSIBILITIES

• Selling Company Products and Services in order to ensure sustainable business growth
• Actively take part in sales activities organized by Company in order to acquire business.
• Offer excellent customer experience while interacting with customers on different payment channels.
• Gather feedback from customers on Company products & services and their experiences.
• Daily Sharing of business acquisition Reports
• Continuously seek to deepen knowledge on the companies offering and the industry trends

MINIMUM EXPERIENCE
Job Requirements

• Must have a minimum Mean Grade of C plain in KCSE
• Experience in sales will be an added advantage
• Computer literacy – MS Office Suite
• Degree or Diploma in a business-related field from a recognized institution is added advantage.

Experience, Skills & Personal Attributes:

• Excellent communication skills both oral and written
• A confident person who is self-driven with strong interpersonal and negotiation skills.
• A person of integrity and with good negotiation skills.
• Ability to be an agent of change and Innovation with a strong desire to excel.
• Ability to deliver set business targets and service with minimum supervision.
• Flexible and willing to travel on short notice.
• Age: 20 years – 30 years