Openings at Janta Kenya

Key Responsibilities

The Instore Bakery Lead is a core member of the team. S/he has accountability for the following: PROCESSES:

• Championing customer service programs to meet or exceed customer expectation.
• Ensuring that the set operational standards and good manufacturing practices are met consistently and in a professional manner.
• Producing and presenting accurate prescribed reports (Production, Sales and Inventory) and any other as requested.
• Contributing in setting of budgets for the Instore channel and ensuring achievement of the approved budget.
• Monitoring market trends and proposing response actions for the benefit of the business.
• Maintaining professional and healthy relationships with third party host customers and service providers.
• Ensuring effective timely resolution of any complaints or issues raised by any stakeholder (consumer, customers, staff etc).
• Manage operational costs in the channel to within budget.
• Ensuring compliance with all Company policies and procedures.

HUMAN RESOURCES

• Managing all staff assigned in the channel including ensuring approved manpower availability, conduct, training and performance.
• Identifying staff developmental needs and recommend intervention requirements.

MATERIALS

• Manage (plan, organise, control) inventory for each outlet and resolve any variances.
• Forecasting and coordinating acquisition and delivery for all instore Bakeries raw materials and follow up orders with Central bakery stores and procurement to meet agreed standards, deadlines and stock holding limits.
• Conducting stock take regularly as prescribed, to identify any variances early and take effective corrective and preventive actions to mitigate further deviations.

MACHINES/EQUIPMENT

• Ensuring all machines and equipment are maintained in a hygienic condition by regular cleaning and correct storage.
• Ensuring that planned maintenance is executed as per agreed schedule in all outlets.
• Ensuring that corrective maintenance is executed promptly, where required.

ENVIRONMENT

• Ensuring that general appearance (including décor, floors, equipment, displays) of each outlet meets set standards.
• Enforcing a high standard and culture of housekeeping in all outlets.
• Implementing effective promotional and seasonal displays.

Skill & Experience

• Self-Motivated and proactive with a high level of compassion, empathy, and integrity
• Requires working knowledge of baking and FMCG consumer-facing sales or merchandising. Minimum 2 years’ experience
• Strong communication skills, collaboration ability, teamwork and proven ability to deal effectively with and resolve conflict and confrontation. A pleasant personality and able to communicate well with others and staff at a higher level.
• Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures.
• Understand operation of relevant electronic devices and computer software.
• Knowledge of Organizational Effectiveness and Bakery operations Management, standard operating procedures and policies.

go to method of application »

Key Responsibilities ·

• Provide sales leadership and teamwork for the business by;
• Continuously training, coaching, monitoring and development of the sales team.
• Participating in the selection of the talent for the department.
• Managing human and capital resources to optimize sales productivity and maintain costs within budget while achieving sales goals
• Managing operations related to retail sales to maximize sales and service efficiency.
• Making regular visits to all retail outlets countrywide, carrying-out routine checks on, stock levels and rotation, refrigeration services, point on sale (POS) materials and addressing any problems that customers may have experienced.
• Generating ideas about future retail marketing activities to ensure a cutting -edge strategy for the tier 2 and 3 and small retail chains; maintaining up-to-date knowledge of the market, competitors and trends
• Driving activities and business development relationship with senior executives of Naivas, Carrefour, chandarana, Quickmart and other major outlets.
• Developing and operating the in-store deli and bakeries across mini-marts, Chandarana and petrol stations.
• Analyzing monthly retail performance and offering guidance to the retail team.
• Liaising with the commercial manager on day to day.

Skill & Experience

• At-least 5 years of experience in food sales to retail sector
• Demonstrated capacity to train and lead
• Working experience of sales related software systems(ERP) preferred.

go to method of application »

Key Responsibilities 

• Forecasting: Using historical data, market trends, and other relevant information to predict future demand for products or services accurately.
• Share Weekly production requirements: Liaise closely with sales and share their expected weekly sales and then share these with production.
• Running the weekly Sales & Operations Process (S&OP): Planning, organizing, and running the S&OP process from demand determination, through supply planning and production to finished goods availability. Working closely with sales, marketing, production, and finance teams to gather data and insights, ensuring alignment between forecasts and business goals.
• Demand Analysis: Analysing demand patterns, seasonality, and other factors influencing customer demand to refine forecasts and improve accuracy.
• Logistics: coordinating with the company to ensure end to end execution of deliveries and receipt of PODs
• Risk Assessment: Identifying potential risks and opportunities related to demand fluctuations, supply chain disruptions, or market changes and developing mitigation strategies.
• Continuous Improvement: Implementing and improving demand planning processes, methodologies, and systems to enhance forecast accuracy and efficiency.
• Ensuring compliance with all Company policies and procedures.

HUMAN RESOURCES

• Managing all staff assigned in the department including ensuring approved manpower availability, conduct, training, and performance.
• Identifying staff developmental needs and recommend intervention requirements.
• Performance Monitoring: Tracking key performance indicators (KPIs) related to demand planning, such as forecast accuracy, inventory turns, and service levels.

MATERIALS

• Inventory Management: Optimizing inventory levels to balance customer service levels and minimize excess or obsolete inventory through effective demand forecasting.
• Communication: Presenting forecasts, analysis, and business insights to management and other stakeholders to support decision-making processes.

MACHINES/EQUIPMENT

• Ensuring all machines and equipment are maintained in a good and hygienic condition.
• Ensuring that planned maintenance and updates is executed as per agreed schedule
• Ensuring that corrective maintenance is executed promptly, where required.

Skill & Experience

• Demonstrable technical, quantitative, qualitative, and analytical skills. The ideal candidate has proven problem-solving, quantitative, and analytical skills, and the ability to work independently. S/he would possess high-level proficiency in all Microsoft Office applications, with strong skills in PowerPoint and Excel and/or other financial modelling tools.
• Analytical skills to interpret data and trends accurately.
• Proficiency in Excel.
• Communication and presentation skills.
• Attention to detail and accuracy in forecasting.
• Technical Proficiency: Proficiency in using demand planning software and other relevant tools is crucial. Familiarity with enterprise resource planning (ERP) systems, advanced Excel skills, and statistical modelling tools may be required.
• Supply Chain Knowledge: Understanding of supply chain management concepts, including inventory management, order fulfillment, and logistics, is important for effective demand planning