Jobs at Airtel

The role holder duties will include but not limited to;

• In consultation with the Channel Sales Manager, develop action plans aimed at achieving sales and revenue targets through direct & indirect sales channels
• Map and size the SME market opportunities within assigned region for Airtel Products
• Recruit, develop and continuously monitor indirect sales channel partners (CPs) within the region
• initiate and participate in channel support activities to maintain high customer satisfaction, that may include trainings, tele-sales, activations/sales camps.
• Maintain market report and knowledge of any new developments with regards to accounts and prospects through surveys and customer visits
• Monitor competitor activity within the region and reports with recommendations for action
• Manage customer levels of outstanding debt and highlight problem accounts for action by collections team

Qualifications, Competencies and Behaviors required

• Minimum of a degree with 3-5 years’ work experience in Telecommunication / ICT industries
• Good understanding of current services and solutions offered would be of added advantage
• Distribution management skills with sound business knowledge
• Good interpersonal and communication skills
• Strong analytical and problem solving skills
• Strong planning and organization skills
• Proactive, flexible and adaptable to change

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The role holder duties will include but not limited to;

• Supervision and performance of Internal audit reviews, special investigations to reinforce compliance to processes, procedure and controls
• Ensure that processes and procedures are in place for fraud prevention, instituting risk assessment and control awareness programs across all functions
• Preparation of all reports required for presentation to Airtel Senior Management including the Chief Internal Auditor on the status of reviews
• Champion the implementation of Group Audit and Enterprise Risk initiatives and oversee the timely delivery of the audit plan
• Facilitate departmental risk assessments to identify high risk areas within the organization to improve internal control environment
• Review functional control mitigation plans to ensure adequate and prioritized management attention on known issues and preventing recurrences
• Ensure that issues arising from audit and other compliance reviews are well understood by all levels of management and staff
• Reduce fraud related losses by assisting in the identification of control weaknesses and implementing control solutions for future improvements
• Assist in the development and delivery of awareness training and activities as part of the fraud prevention program
• Maintain a calendar for the board audit committee meetings for timely and accurate audit and risk engagements

Qualifications, Competencies and Behaviors required

• Undergraduate degree in Accounting, Technology, or Finance
• ACCA/CPA/CISA or other relevant professional qualification will be an added advantage
• Minimum 8 years’ work experience in governance, risk, control or audit related roles preferably in Telecoms/Service or mobile financial services industry added advantage. IT Audit experience added advantage
• Strong planning, analytical and problem-solving skills
• Hands on attitude with ability to handle and prioritize multiple projects simultaneously
• High personal standards and results oriented
• Excellent interpersonal skills for stakeholder management and collaboration
• Excellent and effective communication skills