Vacancies at Avenue Healthcare

Job Objective/Purpose

Perform diagnostic imaging procedures in line with the hospital policies and procedures.

Key Responsibilities

• Attend to walk in and referred patients who present to the Perform imaging procedures on patients to meet the established practice parameters and standards of care while ensuring client satisfaction.
• Processing and printing of quality and appropriate images to assist in diagnosis.
• Ensuring availability and optimum utilization of consumables for cost effectiveness.
• Producing timely and accurate results in line with Imaging SOPs
• To ensure real time billing of all procedures has been done before they are carried out.
• Accurate identification and preparation of the client prior to imaging procedures
• Counseling of patients and next of kin about the procedure and obtain consent.
• To provide high quality care and services and maintaining the professional ethics.
• Ensure radiation safety within the facility for both staff and patients.
• Adhere to Infection Prevention Control measures per the hospital policies.
• Performs calibration and routine preventive maintenance on imaging equipment per the established procedures and protocols.
• Safeguard and provide basic maintenance and safety of imaging equipment in the facility.
• Report daily to the Branch Manager on the status and usage of radiology equipment, and radiology supplies
• Track and report equipment downtime
• Track and report equipment usage
• Daily monitoring of stock levels to ensure no stock outs and provide feedback to the Radiology Manager for new orders.
• Maintain imaging records, ensure filing of patient records and tests results to comply with the legislative regulations.
• Tracking and check patient images and correct reports from the radiologists.
• Ensure daily shift handover report. 
• Advice on appropriate and/or additional imaging procedure to aide in diagnosis. 
• Active participation in monthly departmental meetings
• Always Maintaining the patient’s privacy and confidentiality.
• Any other duty as assigned by the supervisor in line with the job description.

Person Specification

• Higher Diploma in Diagnostic Radiography/Medical Imaging Sciences
• Bachelor of Science Degree in Radiography or its equivalent qualification from a recognized institution will be an added advantage.
• 2 years working experience in a similar position.
• Good interpersonal and communication skills
• Attention to detail.
• Result Oriented
• Customer focus

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Job Objective/Purpose

Proper follow up of payments from cash payers, insurance and direct credit companies within inpatient at the hospital.

Key Responsibilities

• Confirm daily admissions in all the wards.
• Follow up on cash deposit top ups on a daily basis
• Work with Head of  Credit  and the receipting and allocations team to ensure accurate and timely receipting of individual debtors’ payments in HIS and the accounting system.
• Collect and register collateral from cash patients who have requested and been granted credit by management and submit to the Hospital Manager for safe custody who releases them once the bill is fully paid.
• Update on the daily interim bills both to the insurance companies and cash payers.
• Ensure daily dispatch of invoices to the Head of Credit.
• Follow up on Letters of Undertakings as well as medical reports as and when requested by insurance companies.
• 100% collection of individual debtors in collaboration with external debt collectors.
• Inform the management on status of payment by individual debtors.
• Provide individual debtors payment report to the Head of Credit and the Financial Controller on a monthly basis
• Ensure compliance to company credit policies and guidelines ie. On discounts and undertakings
• Inform the respective supervisor on risky patients.
• Ensure that patient privacy and confidentiality is maintained at all times
• Ensure patient satisfaction through quality of care, communication, feedback, escalation and demonstrate follow-up and improvement.
• Processing of patient discharges in collaboration with insurance and direct credit companies as well as cash payers.

Person Specification

• Bachelor’s Degree in Finance/Accounts 
• CPA or its equivalent
• 2+  years’ experience in a similar role 
• Strong interpersonal and communication skills
• Attention to detail
• Result Oriented
• Customer focus

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Job Objective/Purpose

Provide safe and high-quality Cardiac and Echo services in line with the hospital policies and procedures.

Key Responsibilities

• Performs cardiac and echo procedures.
• Considering the age-specific physiological, emotional and cognitive needs of the patient.
• Perform pre-procedure assessment reviewing patient history and physical examination.
• Formulate a nursing care plan to address patient care goals and ensure an excellent outcome.
• Act as the team lead during cardiac and echo procedures
• Prepare procedure room for the patient.
• Perform a pre-procedure safety checklist to ensure patient safety.
• Document patient care activities and outcomes as per policies and procedures.
• Ensure continuity of patient care during the post procedure phase with an effective handover.
• Develop promotions and publicity for the cardiac and echo services in collaboration with the marketing department.
• Uses equipment and departmental resources appropriately.
  • Assists central scheduling with the accurate scheduling of patient appointments.
  • Covers on-call schedule as assigned following departmental procedures.
  • Maintains equipment, including cleaning and disinfecting according to departmental IPC procedures and processes.
  • Identify problems with equipment and notifies appropriate resources for diagnosis and repair and assist with evaluation of new equipment.
• Ensure financial objectives of the cardiac and echo Service are met by;
  • Managing costs within budget.
  • Timely and accurate billing.
  • Ensuring an invoice rejection rate of < 1% by enforcing exclusions, guaranteeing the necessary pre-authorizations and proper documentation and following through with the credit control team.
• Patient satisfaction and confidentiality:
  • a. Ensure patient satisfaction through quality of care, communication and collection of feedback from patients as determined in the KPI using the standardized patient satisfaction tools.
  • b. Always maintain client/patient privacy and confidentiality
• Provide monthly reports to the line manager and senior hospital management on the performance of the cardiac & echo Services.

Person Specification

• Diploma in Nursing, Clinical Medicine or equivalent medical training
• Certificate in Echocardiography
• Up-to-date BLS, ACLS, ATLS Certificate
• At least 2 years’ experience in Cardiac Echo and other Diagnostic
• Good Interpersonal and communication skills
• Customer focus

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Job Objective/Purpose

• Provision of quality care and quality services in line with Avenue Healthcare’s defined policies, protocols, procedures and standards.

Key Responsibilities

• Accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients
• Appropriate and early consultation and referral of patients to specialists.
• Daily updates of the patients progress to the patient and the next of kin.
• Facilitates patient admissions, necessary consents and discharges.
• Undertake clinical procedures per training.
• Conducting CMEs and research.
• Participate in morbidity and mortality meetings as required.
• Participation in incident reporting, root cause analysis and Quality Improvement Plan
• To champion evidence based practice and continuous skill improvement
• Rotation in various departments as and when required
• Review of medical reports and provision of patient updates to insurance companies when required
• Participation in daily/weekly/monthly department meetings as required.
• Conduct timely ward rounds and patient reviews when required.
• Ensure that the resources needed to provide quality care are available for each patient in the unit (required HR, equipment, supplies, services).Report and escalate any deficiencies to the OPD/Hospital Manager.
• Maintain a positive work attitude and foster team work.
• Maintain patient privacy and confidentiality at all times.
• Ensure patient satisfaction through quality of care, communication, feedback and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement. Ensure the facility is financially viable and demonstrate growth;
• Increase the quality and diversity of services offered in the facility. Support marketing activities to ensure growth in client numbers.
• Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorizations, proper documentation and timely delivery of invoices.

Person Specification

• Bachelor of Medicine and Bachelor of Surgery 
• A valid Kenya Medical Practitioners’ and Dentists Council Licence (KMPDC)
• Updated BLS, ACLS/ATLS certificate
• 3 years’ experience
• Strong interpersonal and communication skills
• Attention to detail
• Result Oriented

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Main Purpose of the Job- (Job Summary)

• Provision of quality care and quality services in line with Avenue Healthcare’s defined policies, protocols, procedures and standards.

Main Responsibilities

• Accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients
• Appropriate and early consultation and referral of patients to specialists.
• Daily updates of the patients progress to the patient and the next of kin.
• Facilitates patient admissions, necessary consents and discharges.
• Undertake clinical procedures per training.
• Conducting CMEs and research.
• Participate in morbidity and mortality meetings as required.
• Participation in incident reporting, root cause analysis and Quality Improvement Plan
• To champion evidence based practice and continuous skill improvement
• Rotation in various departments as and when required
• Review of medical reports and provision of patient updates to insurance companies.
• Participation in daily/weekly/monthly staff meetings.
• Conduct timely ward rounds and patient reviews 
• Ensure that the resources needed to provide quality care are available for each patient in the unit (required HR, equipment, supplies, services).Report and escalate any deficiencies to the HOD/Hospital Manager.
• Maintain a positive work attitude and foster team work.
• Maintain patient privacy and confidentiality at all times.
• Ensure patient satisfaction through quality of care, communication, feedback and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement. Ensure the facility is financially viable and demonstrate growth;
  •  Increase the quality and diversity of services offered in the facility. Support marketing activities to ensure growth in client numbers.
  •  Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorizations, proper documentation and timely delivery of invoices.
  • Work closely with the credit controller to monitor patient limits.
• Ensure that avenue corporate governance policies are adhered to. 
  •  Prevent, detect and report any fraud or criminal activity
  •  Implement audit recommendations
• Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.
• Any other duty as assigned by your immediate supervisor in line with the job description.

Person Specification

• Experience in a hospital set up is a MUST.
• Excellent surgical skills with a focus on patient safety and optimal outcomes.
• Effective communication and interpersonal skills to collaborate with patients, families, and healthcare professionals.
• Ability to thrive in a fast-paced and dynamic clinical environment.
• Commitment to continuous learning and professional development.
• Updated BLS, ACLS/ATLS certificate
• A valid Kenya Medical Practitioners’ and Dentists Board License (KMPDB) will be required.