Vacancies at Bridge Talent Management

About the Role:

Our Client is a vibrant and collaborative coworking space located in the Westlands providing flexible workspace solutions, hosting engaging events, and cultivating a supportive atmosphere for their diverse community of members. They are looking to hire a Community Associate, a role that is key to delivering a welcoming, efficient, and engaging experience to all members and visitors. This role supports day-to-day operations, responding to member needs, helping coordinate events, and contributing to the brand’s digital presence. We are looking for a personable, proactive, and highly organized individual who’s passionate about community building and exceptional at communication.

Key Responsibilities:

• Member Experience & Support
  • Be the first point of contact, welcoming members and guests with warmth and professionalism.
  • Build strong relationships with members and foster a vibrant sense of community.
  • Handle member requests and provide support with services such as printing, beverages, and general queries.
  • Maintain an in-depth understanding of workspace offerings to assist members effectively.
  • Manage feedback and escalate concerns where necessary to ensure member satisfaction.
• Space Management & Operations
  • Ensure the workspace remains tidy, organized, and visually appealing.
  • Perform regular checks to identify maintenance or supply needs and communicate them to the administration.
  • Onboard new members, give workspace tours, and explain membership benefits.
  • Manage bookings for meeting rooms and shared spaces, ensuring smooth scheduling.
• Enquiry Management & Sales Support
  • Respond to workspace inquiries (private offices, desks, meeting rooms) via phone, email, or walk-ins.
  • Conduct tours for prospective members, showcasing the benefits and unique features of the space.
  • Maintain accurate enquiry records and follow up to convert leads into members.
  • Assist in preparing proposals and membership agreements.
  • Collaborate with the team to meet occupancy and sales targets.
• Event Support
  • Assist in planning and executing internal events, workshops, and community gatherings.
  • Handle event logistics including setup, registration, and vendor coordination.
  • Promote events through appropriate communication channels.
  • Provide on-site support to ensure smooth execution of events.
• Digital Marketing & Communications
  • Support the social media and content strategy under team guidance.
  • Help prepare and distribute newsletters and updates.
  • Regularly check and update information across digital platforms and the website.
• General Administrative Tasks
  • Handle incoming/outgoing mail and deliveries.
  • Coordinate with administration for office supplies and inventory management.
• Support the management team with other administrative duties as needed.

Requirements

Skills & Experience:

• Communication & Interpersonal Skills: Warm, articulate, and confident communicator, both written and verbal.
• Organizational & Time Management: Strong ability to multitask, prioritize, and meet deadlines.
• Problem Solving: Resourceful and proactive in resolving issues with creativity and efficiency.
• Customer Service Orientation: Passion for providing excellent service and enhancing member experience.
• Detail-Oriented: Accurate and thorough, especially when managing bookings or member data.
• Tech-Savvy: Comfortable using booking systems, CRM tools, social media, and email marketing platforms.
• Sales & Negotiation (Advantageous): Ability to understand client needs and present solutions effectively.
• Event Coordination (Desirable): Previous experience in supporting or managing events is a plus.
• Community Building: Strong interest in connecting people and nurturing a positive work environment.

Personal Attributes:

• Positive and enthusiastic attitude.
• High level of professionalism and ethical conduct.
• Punctual and deadline-driven.
• Self-motivated and proactive.
• Collaborative team player.
• Well-presented and adaptable.

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Role Overview:

• The Credit Controller plays a critical role in overseeing the reconciliation of debtor accounts, enforcing credit policies, ensuring timely collections, and maintaining strong client relationships. This position also supervises the collections team and ensures compliance with internal Standard Operating Procedures (SOPs) and financial controls.

Key Responsibilities

Account Reconciliation & Credit Oversight (Primary Focus – 50%)

• Lead monthly reconciliations of all debtor accounts to ensure accuracy and resolve discrepancies promptly.
• Manage reconciliation of insurance and corporate accounts, ensuring completion and formal sign-off within 30 days of initiation.
• Review reconciled accounts to determine payment status, identify bad debts, and recommend write-offs where appropriate.
• Ensure statements of account are current, accurate, and regularly communicated to clients.
• Collaborate with internal departments (Claims, Billing, Marketing) to investigate and resolve complex client account issues.
• Monitor adherence to credit policies and propose corrective actions as needed.

Credit Management & Debt Collection (20%)

• Oversee timely collections from credit customers, ensuring compliance with payment terms.
• Issue monthly statements and collection updates to clients.
• Enforce company credit policies and keep debtor days within acceptable thresholds.
• Track client payment patterns and credit limits, taking action to minimize credit risks.
• Handle overdue accounts through consistent follow-up and professional communication.
• Resolve billing issues and negotiate payment plans when necessary.
• ​Advise management on client creditworthiness and contribute to credit policy refinement.

Reporting (20%)
Prepare and submit the following reports on time (by the 5th of each month):

• Daily Revenue/Credit Status Report
• Monthly Collections vs. Targets Report
• Monthly Aged Debtors Analysis
• Monthly Rejection Analysis

Team Leadership & SOP Compliance (10%)

• Supervise the collections and reconciliation team, ensuring adherence to SOPs and timelines.
• Identify and address team training needs to foster continuous improvement.
• Monitor for SOP violations, escalate non-compliance, and drive accountability across the team.

Key Performance Indicators (KPIs)

• Achievement of monthly and quarterly collection targets
• No receivables aged over 90 days
• Timely completion and submission of reconciliations and reports
• Reduction in outstanding disputes and aged debt
• Full compliance with credit policies and internal SOPs
• Improved performance and engagement of the collections team

Requirements

Qualifications and Experience

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• CPA or ACCA qualification is highly preferred
• Minimum of 5 years’ experience in credit control or accounts receivable, preferably in a hospital or healthcare setting
• Demonstrated experience managing corporate and insurance accounts
• Proficiency in financial systems and advanced Excel skills
  Strong leadership and negotiation experience

Key Competencies

• Exceptional attention to detail and accuracy
• Strong organizational and time management abilities
• Excellent interpersonal and communication skills
• High level of integrity and discretion with sensitive information
• Problem-solving mindset with a focus on client service

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Job Overview

• Our client,a leading industrial aluminum extrusion company, is seeking a motivated and results-driven store supervisor.The Store Assistant is responsible for the efficient management and maintenance of inventory, ensuring that goods are received, stored, and dispatched accurately and on time. The role involves maintaining stock records, overseeing store operations, and supporting the smooth flow of goods in and out of the facility. The ideal candidate should have a strong background in a manufacturing industry,inventory management, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

Inventory Management:

• Maintain accurate records of inventory levels and movements.
• Ensure timely and accurate receiving, storage, and dispatch of goods.
• Conduct regular stock counts and reconciliations to ensure inventory accuracy.
• Monitor stock levels and initiate reorders to prevent shortages.

Store Operations:

• Arrange and organize products in the store for easy access and retrieval.
• Implement best practices for storage, including labeling and categorization.
• Maintain cleanliness and orderliness of the storage area.
• Ensure compliance with safety regulations and company policies.

Documentation & Reporting:

• Maintain up-to-date records of all goods received, stored, and issued.
• Prepare and submit daily, weekly, and monthly inventory reports.
• Maintain and update store-related documentation, including GRNs (Goods Received Notes) and stock issue vouchers.

Quality Control:

• Inspect incoming goods for defects, damages, and discrepancies.
• Coordinate with suppliers or procurement teams to resolve any issues with deliveries.
• Ensure the proper handling and storage of goods to prevent damage.

Coordination & Communication:

• Liaise with the procurement team, suppliers, and other departments regarding stock availability and requirements.
• Support internal teams by providing timely information on stock status.
• Handle customer or departmental inquiries related to inventory.

Compliance & Safety:

• Ensure that the store adheres to health, safety, and quality standards.
• Inspect incoming goods for defects, damages, and discrepancies.
• Coordinate with suppliers or procurement teams to resolve any issues with deliveries.
• Ensure the proper handling and storage of goods to prevent damage.

Coordination & Communication:

• Liaise with the procurement team, suppliers, and other departments regarding stock availability and requirements.
• Support internal teams by providing timely information on stock status.
• Handle customer or departmental inquiries related to inventory.

Compliance & Safety:

• Ensure that the store adheres to health, safety, and quality standards.
• Monitor the security of the store and inventory, preventing loss and pilferage.

Requirements

Key Requirements

• Education: Diploma in Procurement, Supply Chain Management, Business Administration, or related field.
• Experience: Minimum of 2 years of experience in store keeping, inventory management, or warehouse operations. Accounting.
• Technical Skills: Proficiency in inventory management software and Microsoft Office Suite.

Skills & Competencies:

• Strong organizational and time management skills.
• High level of attention to detail and accuracy.
• Good communication and interpersonal abilities.
• Problem-solving skills and ability to work under pressure.

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Job Overview

Our client,a leading industrial aluminum extrusion company, is seeking a motivated and results-driven production supervisor who is responsible for overseeing the production process in a manufacturing environment to ensure that all production activities are carried out efficiently and effectively. The role requires coordination with various departments, ensuring the timely availability of materials and consumables, and monitoring the production workflow to meet deadlines.This individual MUST have worked in the aluminum manufacturing and metal processing industry.This individual will also be responsible for maintaining a productive and safe working environment and providing training to staff.

Key Responsibilities:
Material and Tool Availability

• Ensure necessary processing materials, consumables, and tools are availed to various departments as required for production.

Production Schedules and Workflow Management:

• Maintain production schedules to meet deadlines and manage workflow.
• Assign tasks to workers based on skills and experience to optimize productivity within production lines.

Staff Management

• Ensure staff rotation is carried out as per company guidelines.
• Provide constructive feedback to workers to help improve performance.
• Motivate and encourage the team to achieve production goals for each production center.

Monitoring and Quality Control:

• Monitor the production process to ensure it operates as intended.
• Liaise with quality inspectors to ensure production meets company standards and specifications. Quickly address and resolve any issues or disruptions in the production process.

Problem-Solving and Process Improvement

• Identify and address bottlenecks or inefficiencies in the production process, collaborating with management to implement improvements.

Interdepartmental Collaboration

• Liaise with other departments to ensure production schedules and customer timelines are met

Training and Development

• Provide on-the-job training to new employees and ongoing training to existing staff to ensure they are up to date with standard operating procedures and safety practices.
• Enforce standard operating procedures within the production line

Safety and Emergency Response:

• Ensure safety guidelines are followed and be prepared to respond to emergencies and incidents, including administering first aid if necessary.

Reporting and Communication

• Act as a bridge between upper management and production staff, ensuring smooth communication.
• Prepare and submit reports on production performance using the provided reporting templates.

Housekeeping and Organization

• Ensure housekeeping is maintained in the production areas to uphold a clean and organized work environment.

Requirements

Educational Qualifications:

• Degree or Diploma in Mechanical Engineering, Industrial Chemistry Engineering, Manufacturing Technology, or a related field with a production option.

Requirements

• Minimum 2 years of experience in a production or manufacturing supervisory role.
• Strong knowledge of production processes and tools.
• Ability to assign tasks effectively based on worker skills and production demands.
• Excellent problem-solving skills to address production issues and improve efficiency.
• Ability to train staff on operating procedures and safety guidelines.
• Good communication and interpersonal skills to motivate staff and liaise with other departments.
• Strong organizational skills to maintain schedules and meet deadlines.

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Role Overview:

• The Collections Executive is responsible for effective debt collection and credit management across insurance, corporate, and individual accounts. This role involves consistent follow-up on outstanding balances, ensuring adherence to agreed payment terms, and maintaining accurate documentation to support financial accountability.

Key Responsibilities

Debt Collection & Credit Control

• Proactively follow up on outstanding debts via phone, email, letters, and face-to-face engagements.
• Ensure all payments are received within the agreed credit terms, and no balances remain overdue beyond 90 days.
• Prepare and issue monthly account statements to clients.
• Escalate delinquent accounts in accordance with the company’s credit control policies.
• Negotiate payment arrangements and resolve billing disputes promptly and professionally.Monitor client payment patterns and
• highlight risks or anomalies to the Credit Controller.

Reporting & Documentation

• Submit detailed weekly collection reports every Monday.
• Provide monthly collection performance reports by the 3rd day of each month, including justifications for any missed targets.
• Maintain accurate and up-to-date client records, including communication logs, payment commitments, and aging balances.

Client Relationship Management

• Build and maintain positive working relationships with client finance teams to support timely payments.
• Participate in account reconciliations to identify outstanding amounts and resolve disputes.
• Collaborate with internal departments such as Claims and Marketing to resolve client issues affecting collections.

Key Performance Indicators (KPIs)

• Achievement of monthly and weekly collection targets
• Maintenance of receivables within a 90-day aging period
• Timely and accurate submission of reports
  Resolution of client disputes within agreed timelines
• Up-to-date and well-maintained collection records

Requirements

Qualifications and Experience

• Diploma or Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• 2–3 years of experience in debt collection, credit control, or related roles
• Experience dealing with corporate and insurance sector clients
• Proficiency in MS Excel and financial/accounting software
• Excellent communication skills, both verbal and written

Key Competencies

• Strong negotiation and interpersonal skills
• High attention to detail and excellent organizational skills
• Resilience and persistence in follow-up processes
• Ability to prioritize tasks and work independently
• ​Analytical and problem-solving abilities