Vacancies at Equity Bank Kenya

Job Purpose:  

This role is responsible for supporting sound credit decisions and effective risk management by reviewing and validating valuation reports, coordinating and conducting property and collateral inspections and ensuring full compliance with approved valuation methodologies, internal credit policies and applicable regulatory requirements. Ensures accuracy, completeness and timely documentation to mitigate credit risk and support audit and governance standards. 

Key Responsibilities

Valuation Review and Advisory 

• Review valuation reports for accuracy and completeness.  
• Interpret valuation findings and provide guidance to credit teams and management.  
• Ensure compliance with valuation instructions and internal policies. 

Valuation & Inspection  

• Conduct property valuations and desktop reviews for expired valuations.  
• Perform property inspections and market research to determine fair market value.  
• Prepare detailed valuation reports aligned with regulatory standards. 

 Methodology and Regulatory Monitoring 

•  Ensure use of appropriate valuation methodologies.  
•  Monitor market trends and update valuation practices accordingly. 

Customer Service  

• Adhere to turnaround times (TAT) and service-level agreements (SLAs).  
• Deliver timely, accurate valuations that meet client expectations. 

Audit & Compliance 

• Maintain valuation records for audit and compliance purposes.  
• Ensure valuations comply with internal and external regulations. 

Process Improvement &Training 

• Recommend process enhancements for efficiency and accuracy.  
• Support staff training on valuation standards and best practices 

Qualifications

Qualifications and Experience: 

• Bachelor’s degree in real estate, Land Economics, Property Valuation from a university recognized in Kenya. 
• Postgraduate Diploma or Master’s in Property Valuation, Real Estate, Finance, or Risk Management (preferred) from a university recognized in Kenya 
• Minimum 5 years’ experience in valuation. 
• Registered Valuer with Valuers Registration Board (VRB)  
• Full member of the Institution of Surveyors of Kenya (ISK), in good standing  

Key Competencies and Skills

• Strong Analytical and Problem-solving skills. 
• Attention to Detail and Accuracy 
• Excellent Communication and Presentation skills 
• Excellent Negotiation and Interpersonal skills. 
• Time Management and Ability to meet strict deadlines. 
• Demonstrates Professional Integrity and Ethical Standards 
• Strong understanding of valuation methodologies 
• Knowledge of Bank’s policies, Credit processes, and Collateral documentation. 

go to method of application »

Job Purpose:

This role is responsible for monitoring loan portfolio allocated to ensure its quality is in line with the Bank’s projections and that any variations are promptly addressed, planning and executing accurate collection of customer’s accounts in arrears including engaging customers to ensure minimal slippage of loans to the next classification.

Key Responsibilities:  

• Contact debtors by phone or through correspondence obtain payments, establish payment schedules and renegotiate payment schedules.
• Take actions to encourage timely debt payments to avoid aging of unpaid loans/accounts.
• Reconcile customer disputes pertaining to payment of outstanding loan balances that are due.
• Ensure defined department Collections goals are met.
• Provide customer service for the Credit collection services.
• Document all collections efforts of the accounts he/she had handled in the online credit collection system.
• Encourage the culture of saving by encouraging customers to make regular deposits for savings and not only making deposits to pay the loan.
• Business awareness -Be able to align collection to current business trends.
• Time Management -Ability to effectively manage one’s time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time

Qualifications

Qualifications & Experience:

• University degree in a business-related field or its equivalent.
• Minimum grade of C+ (plus) Mathematics, English/Kiswahili.
• Mean grade of C+ (plus) and above in KCSE exams.
• Computer Literacy
• Minimum years of experience 1 to 2 years in any early debt collections environment.

Key Competencies and Skills 

• Patience and Listening skills -An active listener
• Resilient and persistent - Ability to withstand hostility from debtors
• Assertive and confident -Firm communication to debtors on expectations.
• Conflict resolution - Ability to handle disputes amicably and at times counselling debtors.
• Adaptability- Ability to adapt to approaches based on debtor’s situation.
• Self-control and emotion intelligence - Ability to manage emotions irrespective of how difficult an issue.
• Negotiation skill -Ability to find a middle ground or a win - win situation on the preferred ground.
• Good communicator - both orally and in writing during negotiations
• Creativity skills -Ability to give other options to close cases without hurting the customer.

go to method of application »

Job Purpose:

We are looking for an accomplished Senior Angular Developer to lead our development initiatives. With a deep understanding of Angular framework and a proven track record of delivering complex web applications, you will guide our team in creating transformative digital experiences. Your leadership and expertise will shape the direction of projects and set the bar for quality and innovation.

Position Overview:

• As a Senior Angular Developer in our organization, you will be responsible for:
• Leading the end-to-end development of sophisticated web applications using Angular framework.
• Collaborating closely with cross-functional teams to define technical architecture, design scalable solutions, and ensure seamless integration.
• Mentor and guide junior and mid-level developers, fostering a culture of learning and continuous improvement.
• Write high-quality, modular, and maintainable code in JavaScript, TypeScript, HTML, and CSS, adhering to industry best practices.
• Conduct comprehensive code reviews, providing strategic feedback to enhance code quality, performance, and maintainability.
• Collaborate with UI/UX designers to translate complex concepts into intuitive user interfaces.
• Address complex technical challenges, debugging and resolving issues to ensure successful project implementation.
• Participate actively in project planning, estimation, and resource allocation, leveraging your experience to drive project success.
• Stay abreast of emerging technologies, industry trends, and best practices, and share your insights with the team.

Qualifications

•  Bachelor's degree in computer science, Software Engineering, or related field (or equivalent practical experience).
• A minimum of 4 years of professional web development experience with a strong emphasis on Angular framework.
• Expertise in JavaScript, TypeScript, HTML, and CSS, with a proven track record of architecting and building complex web applications.
• Strong understanding of front-end design principles, UI/UX best practices, and responsive design.
• Experience with version control systems (e.g., Git) and agile development methodologies.
• Exceptional problem-solving skills, attention to detail, and a strategic mindset.
• Excellent communication and leadership abilities, with a track record of mentoring and guiding developers.
• Proven ability to lead technical discussions, drive decisions, and collaborate effectively with cross-functional teams.
• Familiarity with backend technologies, RESTful APIs, and databases is highly advantageous.
• Experience with Angular security best practices, testing and debugging methodologies, performance optimization techniques.
• Experience with Angular integration with other technologies, such as Node.js, .NET, Azure.
• Ability to work independently and as part of a team.
• Ability to manage multiple projects simultaneously.
• Ability to communicate effectively with technical and non-technical audiences.
• Knowledge of automated testing frameworks and practices.

Preferred

• Previous work experience in Fintech or banking applications
• Contributions to open-source front-end projects.
• Experience with continuous integration and continuous delivery (CI/CD) pipelines.
• Experience with Agile development methodologies

go to method of application »

Job Purpose:

The ATM Channel Manager is responsible for managing and optimizing the ATM /CDM channel, ensuring efficient operations, increasing transaction volumes, and enhancing customer satisfaction. This role involves strategic planning, operational oversight, and working closely with vendors, service providers, and internal teams to ensure the smooth functioning and profitability of the network 

Responsibilities:

 ATM Operations Management  

• Oversee the daily operations of the bank’s ATM network, ensuring that ATMs are functional, secure, and optimally located. 
• Monitor ATM uptime and work closely with service providers to minimize downtime and resolve technical issues promptly. 
• Ensure ATMs are well-stocked with cash and supplies, including coordination with cash management teams. 
• Develop and implement a comprehensive maintenance schedule to ensure ATMs are always operational and adhere to service-level agreements (SLAs). 

Channel Strategy and Development: 

• Develop and execute the bank's ATM channel strategy, including identifying opportunities for expansion, upgrading technology, and improving customer service. 
• Analyze market trends and customer behavior to optimize ATM locations and functionalities. 
• Evaluate the performance of the ATM network and provide regular reports and recommendations to senior management. 
• Collaborate with marketing teams to promote the use of ATMs and increase transaction volumes. 

Vendor and Stakeholder Management: 

• Manage relationships with ATM service providers, manufacturers, and cash logistics partners to ensure compliance with SLAs and quality standards. 
• Negotiate contracts with vendors and ensure cost-effective solutions for ATM hardware, software, and maintenance services. 
• Work with IT and security teams to ensure ATMs meet regulatory standards and are equipped with the latest security features (e.g., anti-skimming technology, encryption). 

Compliance and Risk Management: 

• Ensure the ATM channel complies with regulatory requirements, including data privacy laws, anti-money laundering (AML) regulations,  
• Implement risk mitigation strategies to minimize fraud, theft, and other operational risks. 
• Ensure all ATMs adhere to security protocols, including regular inspections, software updates, and compliance with EMV and PCI DSS standards. 

Customer Experience and Support: 

• Continuously improve the customer experience by enhancing ATM usability, reducing transaction times, and addressing customer pain points. 
• Work with customer service teams to resolve ATM-related customer complaints and ensure prompt issue resolution. 
• Monitor customer feedback and transaction patterns to make improvements to the ATM channel. 

Key Performance Indicators (KPIs): 

• ATM uptime and service availability (e.g., 99% uptime target) 
• Transaction volume growth 
• Customer satisfaction metrics 
• Reduction in operational and security issues 
• Compliance with regulatory standards 
• ATM network profitability 

Qualifications

• Education: Bachelor’s degree in information technology, or a related field is preferred. or Diploma with extensive ATM experience 10+ years should be considered  

Experience: 

• Experience working with ATM software and hardware vendors and managing service-level agreements. 
• In-depth knowledge of ATM technologies, including hardware, software, and security protocols (e.g., EMV, PCI DSS, encryption). 
• Familiarity with ATM management systems and monitoring tools (e.g., NCR Aptra, Diebold Nixdorf, or other similar platforms).