Vacancies at ICT Authority

ICTA/DCS/O1/2023

For appointment to this grade, an officer must:

• At least twelve (12) years relevant work experience either in public or private sector, five(5) of which should have been in senior management position;
• Have a Bachelors degree in any of the following disciplines: Social Sciences, Human Resource
• Management, Economics, Business Administration; Finance, Public Administration or equivalent qualification from a recognized institution;
• Have a Masters degree in any of the following disciplines: Human Resource Management, Business Administration, Public Administration, Finance or Equivalent Qualification from a recognized institution;
• Leadership Course lasting not less than four (4) weeks from a recognized institution
• Be registered with a relevant professional body;
• Be of integrity, transparency and accountability as per Chapter Six of the Constitution of Kenya,2010;
• Have a clear understanding of the ICT Authority’s Mandate and the role of the Corporate Services Directorate in realisation of that mandate; and
• Have demonstrated outstanding professional, managerial and leadership competence as reflected in Work Performance and Results

Competencies and Skills

• Excellent Analytical Skills
• A Strategic mind-set
• Managerial skills
• People management skills
• Problem solving skills
• Effective communication skills
• Managing Performance
• Customer and stakeholder orientation
• Strategic visioning and innovative thinking
• Budgeting and resource management
• Change Management
• Technology Savviness

Responsibilities:

• The Director, Corporate Services will be responsible to the Chief Executive Officer for overall coordination of corporate services functions of the Authority.

Functions

• Develop and implement a dynamic Corporate Strategy in tandem with the Authority’s Strategic Plan;
• Provide oversight to the Authority’s Human Capital Affairs;
• Coordinating staff Medical Scheme, Pension Scheme and other staff welfare issues;
• Aligning the HR strategy to the organization’s Strategy including Succession Management;
• Prepare Annual Budgets;
• Prepare Financial Reports and Budget Performance reports for ICTA;
• Liaise with Kenya National Audit Office for efficient and timely audit of the ICTA’s accounts;
• Provide oversight on Records Management Operations;
• Manage Performance System in the Authority;
• Liaise with other Statutory and Regulatory authorities on financial and taxation requirements for compliance;
• Oversee the Human Resource Management and Development function of ICTA;
• Oversee Administration, Transport and Logistics, Assets Management of ICTA; and
• Coordinate Information Communication Technology Services
• Initiate the development of ICT strategy and ensuring oversee implementation of business plan

Job Specifications

The specific duties and responsibilities will entail:

• Develop and implement a dynamic corporate strategy in tandem with the Authority’s Strategic Plan;
• Provide oversight to the Authority’s human capital affairs;
• Coordinating Staff Medical Scheme, Pension Scheme and other Staff Welfare issues;
• Aligning the HR strategy to the organization strategy including succession management;
• Prepare Annual Budgets;
• Prepare Financial Reports and Budget Performance reports for ICT Authority;
• Liaise with Kenya National Audit Office for efficient and timely Audit of the ICT Authority’s Accounts;
• Provide oversight on records management operations;
• Manage performance system in the Authority;
• Liaise with other Statutory and Regulatory Authorities on financial and taxation requirements for compliance;
• Oversee the human resource management and development function of ICT Authority;
• Oversee Administration, Transport and Logistics, Assets Management of ICT Authority; and
• Coordinate Information Communication Technology Services
• Initiate the development of ICT strategy and ensuring oversee implementation of Business Plan

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ICTA/DSP/O2/2023

For appointment to this grade, an officer must have: -

• At least twelve (12) years relevant work experience   either in public or private sector, five (5) of which should have been in senior management position;
• Bachelor’s degree in any of the following fields: Information Technology, Computer Science, Telecommunication, Electronic and Electrical Engineering, Business Information Technology, Mathematics, Statistics or equivalent qualification from a recognized institution;
• Master’s degree in any of the following fields: Information Technology, Computer Science, Telecommunication, Electronic and Electrical, Business Information Technology, Mathematics, Statistics   or   equivalent   qualification   from   a   recognized institution
• Leadership Course lasting not less than four (4) weeks from a recognized institution
• Industry Certification such as CCNA, CISA, OCP, ITIL, COBIT, CISSP, CCSA among others
• Met the requirements of Chapter 6 of the Constitution;
• Clear understanding of the National development goals, Vision 2030 and the role of ICT in achievement of the same

Competencies and Skills

• Strategic thinker and decisive
• Excellent organisational and analytical skills 
• Strong entrepreneurial skills and aptitude 
• Strong business negotiation skills
• Proven leadership skills and experience
• Ability to build personal relationships

Responsibilities:

• The Director, Standards and Programmes will be responsible for providing Strategic Leadership and direction on Standards 
• Development, Compliance, Quality Assurance, Accreditation and Certification matters as well as the Management of Critical 
• ICT Projects  being implemented by the ICT Authority  for the Government of Kenya.

Functions

• Develop Government Enterprise Architecture;
• Develop and Review ICT Standards for the Public Service;
• Identify new areas for ICT Standards Development for Application in the Public Service;
• Regulate the Design, Implementation and Usage of ICT Service in Public Service.
• Monitor and Evaluate ICT Standards to ensure they are in line with market trends;
• undertake Quality Assurance in the development and implementation of ICT Standards
• Carry out audit to assess levels of compliance to Standards by MCDAs and recommend appropriate measures;
• Assess ICT service providers for accreditation and certification;
• Certify ICT Professionals working for the Public Service;
• Undertake stakeholder training and awareness on adoption and use of ICT;
• Design, implement and review strategic ICT projects across the Public Service.
• Ensure that projects are implemented within the framework of the Government Enterprise Architecture (GEA)
• Responsible for ensuring that ICT Projects are supported by the best practise knowledge and demonstrate business value and financial Viability;
• Coordinate implementation of  ICT Projects and programmes.

Job Specification

The duties and responsibilities will entail:

• Coordinating development of Government Enterprise Architecture;
• Alignment of ICT standards development strategies with the Public Service ICT needs for increased efficiency and value for money;
• Overseeing development and review of ICT Standards for the public service;
• Facilitating identification of new areas for ICT Standards development for application in the Public Service;
• Coordination of continuous assessment and evaluation of ICT standards to ensure their alignment to market trends;
• Monitoring and evaluating ICT Standards to ensure they are in line with market trends;
• Overseeing quality assurance in the development and implementation of ICT Standards
• Designing, implementing and reviewing strategic ICT projects across the Public Service;
• Coordinating the Authority’s ICT Plans, Projects and Programmes;
• Ensuring that ICT Projects are supported by the best practice knowledge   and   demonstrate   business   value   and   financial viability;
• Ensuring that projects are implemented and Government Of Kenya ICT Systems are carried out using Government Of Kenya ICT Standards;
• Ensure that the performance of each project is measured throughout the life cycle;
• Overseeing   Accreditation   and   Certification   of   ICT   service providers in the Public Service;
• Coordinating Certification of ICT Professionals working for the Public Service;
• Facilitating stakeholder training and awareness on adoption and use of ICT Standards;
• Liaison with key stakeholders in the development and review of Standards;
• Establishing   partnerships   with   national   and   international standards organization; and
• Reviewing performance reports of ICT standards schemes on quarterly and annual basis.

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ICTA/DPIC/O3/2023

Personal Specifications

For appointment to this grade, an officer must have: -

• At least nine (9) years relevant work experience in Public Services or Private Sector, three (3) of which in Management
• Bachelor’s degree in any of the following fields: Education, Project Planning & Management, Social Sciences, Business 
• Management/Administration or equivalent qualification from a recognized institution
• Master’s degree in any of the following fields: Education Project Planning and Management, Social Sciences, Business 
• Management/Administration or equivalent qualification from a recognized institution
• Certificate in computer application skills from a recognized institution
• Leadership Course lasting less than four (4) weeks from a recognized institution
• Professional Certificate in Training from a recognized Institution
• Meets the provision of Chapter Six of the Constitution
• Demonstrated professional competence and managerial capability as reflected in work performance.

Competencies and Skills

• Management experience in leading and developing an ICT support team 
• Analytical skills; able to evaluate information and situations and take sound decisions 
• Project management skills and ability to prioritise 
• Excellent organisational and analytical skills 

Responsibilities:
Duties and responsibilities at this level will include: -

• Training developments at Regional and International levels;
• Presenting Departmental budget to the CEO/Board for further consideration; and
• Coordinating Departmental resources and activities.
• Developing policy documents, curriculum for training and capacity building;
• Ensuring capacity development and literacy operating plans and work plans of the strategy are implemented;
• Working together with the Director, Programmes & Processes and ICT project stakeholders to develop needs-based capacity building strategies in line with Government’s Policies and Standards; 
• Liaising with the International Authority Foundation on Review of Training materials; 
• Networking with Government stakeholders and identify ICT capacity gaps, develop innovative programmes that address the needs whilst maintaining quality and efficiency in service delivery; 
• Supporting engagement of Governments of Kenya Ministries, Departments & Agencies as well as other stakeholders for ICT capacity and literacy development;
• Staff performance management; and 
• Preparation of Board Papers on ICT Capacity Development issues.
• Proven leadership skills

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ICTA/DSP/O4/2023

For appointment to this grade, an officer must have:

• At least nine (9) years relevant work experience in Public or Private Sector, three (3) of which in Management; 
• Bachelor’s degree in Information Technology, Computer Science, Telecommunication, Electronic and Electrical Engineering,
• Business Information Technology, Mathematics, Statistics or equivalent qualification from a recognized institution; 
• Master’s degree in Information Technology, Computer Science, Telecommunication, Electronic and Electrical, Business Information 
• Technology, Mathematics, Statistics or equivalent qualification from a recognized institution;
• Industry Certification such as CCNA, CISA, OCP, ITIL, COBIT, CISSP, CCSA among others; 
• Leadership Course lasting less than four (4) weeks from a recognized institution 
• Meets the requirements of Chapter 6 of the Constitution;
• A clear understanding of the National Development Goals, Vision 2030 and the role of the standards development in achievement of the same.

Competencies and Skills 

• Good interpersonal communication skills and ability to work with others 
• Excellent communication fluency in English (verbal and written)
• Planning and organizational skills 
• Adaptation skills: ability to work well in a multicultural environment
• Highly motivated, responsible, self-directed, resourceful and flexible 
• Creativity and Innovation 
• People Management skill
• Proven leadership

Responsibilities:
Duties and responsibilities at this level will entail: -

• Initiating development of ICT Standards; 
• Identifying, formulating, examining and analyzing Standards; 
• Establishing partnerships with national and international Standards organization; 
• Reviewing performance report of ICT standards schemes on quarterly and annual basis; 
• Advising the Director on formation of Standards Technical Committees; 
• Overseeing and facilitating activities of Standards technical committees; 
• Approving and facilitating Standards dissemination, awareness and training activities; 
• Approving reports on review of Standards for update, revision or retirement;
• Reviewing reports on compliance of Standards - uptake, adoption and certification

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ICTA/DCS/O5/2023

For appointment to this grade, an officer must have: - 

• At least nine (9) years relevant work experience in Public or Private Sector, three (3) of which in Management; 
• Bachelor’s degree in any of the following fields: Human Resource Management, Industrial Relations, Public Administration, Business Administration, Political Science/Government, Anthropology or any other Social Science from a recognized Institution; 
• Master’s degree in any of the Human Resources, Management/Development/Planning, Industrial Relations, Public Administration, Business Administration/Management/Development or any other equivalent qualification from a recognized institution; 
• Higher Diploma in Human Resource Management or equivalent qualification from a recognized institution 
• Leadership Course lasting less than four (4) weeks from a recognized institution; 
• Membership to the Institute of Human Resource Management; 
• Meets the provision of Chapter Six (6) of the Constitution; 
• Certificate in computer application skills; and 
• Demonstrated a high degree of professional competence, managerial and administrative capability as reflected in work performance and results.
• Competencies and Skills 
• Communicating skills; 
• Managing and supervising people; 
• Negotiations; 
• Planning and organizing; 
• Managing performance; 
• Budgeting; 
• Customer and stakeholder orientation; 
• Analyzing and innovating; 
• A good understanding of global HR Trends 
• Coaching and mentoring; 
• Strategic mindset and ability to influence

Responsibilities:

• Coordinating, development, implementation and review of HR policies, rules, regulations, strategies, procedures and guidelines; 
• Coordinating recruitment, staff training and development programmes and industrial relations matters; 
• Providing technical advice on HR issues and interpreting HR policies, rules, regulations and statutes; 
• Overseeing Human Resource Management activities including preparation of HR budget, recruitment, selection, placement, promotion, career management, training and development, staff welfare, discipline, salary administration etc; 
• Undertaking continuous appraisal and review of the Authority’s terms and conditions of service and making recommendations for improvement; 
• Coordinating the implementation of the performance management system; 
• Overseeing human resource planning and development; 
• Analyzing the staffing levels and making proposals for succession planning; 
• Overseeing training and development of staff; 
• Coordinating Training Needs Assessments and ensuring implementation of suitable training programmes; 
• Monitoring and evaluating effectiveness of training and development programmes; (xii) Coordinating development and implementation of Performance Management System; (xiii) Coordinating development, implementation and review of Career Progression Guidelines; 
• Facilitating human resource planning and succession management; 
• Managing the Human Resource Information Management System; 
• Managing employee relations; 
• Maintaining staff discipline; 
• Coordinating staff welfare schemes and programmes; 
• Managing the payroll;  
• Ensuring compliance with statutes and regulations related to HR; 
• Managing staff separation; and 
• Capacity building and performance management of staff.

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 ICTA/DSC/O6/2023

For appointment to this grade, an officer must have: - 

• At least nine (9) years relevant work experience in Public Service or Private Sector, three (3) of which in management; 
• Bachelor’s degree in any of the following fields: Economics, Statistics, Commerce, Business Management/Administration, Project Planning and Management, Social Sciences, Actuarial Science or equivalent qualification from a recognized institution; 
• Master’s degree in any of the following fields: Project Management, Strategic Management, Economics, Statistics, Commerce, Business Management/Administration, Actuarial Science or equivalent qualification from a recognized institution; 
• Certificate in Monitoring and Evaluation Course lasting not less than two (2) weeks from a recognized institution; 
• Certificate in Statistical Package for Social Sciences (SPSS) or any other relevant statistical package from a recognized institution; 
• Certificate in Management course lasting not less than four (4) weeks; 
• Met the provision of Chapter Six of the Constitution; 155 
• Certificate in computer application skills from a recognized institution; and 
• Demonstrated professional competence and managerial capability for effective planning, direction, and coordination of Monitoring and Evaluation activities.

Competencies and Skills 

• Adaptation skills: ability to work well in a multicultural environment 
• Highly motivated, responsible, self-directed, resourceful and flexible 
• Collaboration and Team work 
• Problem solving skills 
• Partnership and Negotiation skills 
• Creativity and Innovation 
• Project Management skills 
• Strong leadership Skills 
• People management skills

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 ICTA/DSS/07/2023

For appointment to this grade an officer must have: - 

• At least nine (9) years relevant work experience in Public Service or Private Sector, three (3) of which in Management; 
• Bachelor’s degree in any of the following:- Computer Science, Information Technology, Network Administration, Software Engineering or related field; 
• Master’s degree in any of the following:- Computer Science, Information Technology, Network Administration, Software engineering or related field; 
• Leadership Course lasting not less than four (4) weeks from a recognized institution (v) Professional Diploma/Certificate in any of the following:- 
• CompTIA A+ Certification. 
• CompTIA Network+ Certification. 
• CompTIA Security+ Certification. 
• Cisco CCNA Certification. 
• Cisco CCNP Certification. 83 
• Microsoft Certified Solutions Associate (MCSA) 
• Microsoft Certified Solutions Expert (MCSE) 
• Shown merit and ability as reflected in the work performance.

Competencies and Skills 

• Good interpersonal skills 
• Proven analytical and problem-solving abilities. 
• Ability to effectively prioritize tasks in a high-pressure environment 
• Strong customer service orientation 
• Experience working in a team-oriented, collaborative environment 
• Ability to conduct research into enterprise networking issues and products as required
• People Management Skills 
• Proven Leadership skills

Responsibilities:

Duties and responsibilities at this level will entail: - 

• Ensuring optimal operation of all network hardware and equipment e.g. routers and switches; and 
• Ensuring network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. 
• Overseeing the Monitoring and administration of the Network to ensure continuous availability of services and respond to any arising network issue. 
• Ensuring the Planning, designing and implementing of secure networks. 
• Collaborating with relevant stakeholders on the development of Infrastructure Standards. 
• Providing guidance on the Application of appropriate software to monitor Government of Kenya Ministries, Departments & Agencies networks and systems. 
• Coordinating research on emerging issues on network and systems and recommend appropriate mitigations.

Responsibilities:

• This position holder is responsible for providing the Authority’s Strategic Leadership in Programme’s Planning, Monitoring, Evaluation, Knowledge Management and Learning. He/she will be responsible for designing, managing, monitoring and evaluation systems and tools for implementation of the Authority activities, programs and projects. Specific duties will entail: - 
• Providing overall strategic leadership of Authority’s monitoring and evaluation strategies in accordance with the Authority’s strategic plan; 
• Ensuring quality assurance of all of the ICTA’s programmatic work in line with Authority’s Strategic Plan;  
• Providing leadership in the development and implementation of Monitoring and Evaluation capacity building strategy;
• Ensuring programming and learning in implementation of the Authority programs; 
• Ensuring the provision of periodic evidence-based information including statistics to the International Authority Office and Government; 
• Overseeing the planning, design and implementation of the Planning & Research , Monitoring & Evaluation Department Work plan in accordance with the strategic goals of the Authority; 
• Ensuring regular field visits to ensure quality of data collection and management systems and provide solutions; and 
• Undertaking overall supervision and performance management of staff in the Division

Responsibilities:

• This position holder is responsible for providing the Authority’s Strategic Leadership in Programme’s Planning, Monitoring, Evaluation, Knowledge Management and Learning. He/she will be responsible for designing, managing, monitoring and evaluation systems and tools for implementation of the Authority activities, programs and projects. Specific duties will entail: - 
• Providing overall strategic leadership of Authority’s monitoring and evaluation strategies in accordance with the Authority’s strategic plan; 
• Ensuring quality assurance of all of the ICTA’s programmatic work in line with Authority’s Strategic Plan;  
• Providing leadership in the development and implementation of Monitoring and Evaluation capacity building strategy;
• Ensuring programming and learning in implementation of the Authority programs; 
• Ensuring the provision of periodic evidence-based information including statistics to the International Authority Office and Government; 
• Overseeing the planning, design and implementation of the Planning & Research , Monitoring & Evaluation Department Work plan in accordance with the strategic goals of the Authority; 
• Ensuring regular field visits to ensure quality of data collection and management systems and provide solutions; and 
• Undertaking overall supervision and performance management of staff in the Division