Vacancies at Insurance Regulatory Authority (IRA)

REF: SMS/01

Job Purpose

The position is responsible for ensuring efficient registration and exit from the market of insurers and ensure that the provisions of the Insurance Act, rules, regulations, guidelines, circulars and other directives from the Authority are enforced to ensure that the interests of policyholders and insurance beneficiaries are sufficiently safeguarded.

Job Specifications / Key responsibilities
The duties and responsibilities will entail:
IManagerial / Supervisory Responsibilities

• Oversee registration of insurers as provided for in the Insurance Act to ensure protection of policyholders and insurance beneficiaries.
• Co-ordinate the various regulatory approvals as required under the Insurance Act to ensure proper operations of the insurers.
• Oversee enforcement of penalties, restrictions, directives, inspection/investigation recommendations, offsite surveillance and market conduct recommendations and any other requirement of the Insurance Act on insurers;
• Maintain awareness of new trends and developments in the field of enforcement and incorporate new developments as appropriate into department’s programs;
• Oversee development and implementation of strategies for effective supervision of insurers under statutory management to ensure recovery or smooth exit from the market.
• Oversee the identification, development and implementation of regulatory reforms in areas of amendments or changes in the Insurance Act, regulations and guidelines with regards to licensing and enforcement;
• Coordinate and supervise the implementation of the supervisory policies and procedures to achieve the Authority’s goals and objectives;
• Provide leadership and strategic direction to staff in the department in achieving the goals of the Department;
• Ensure compliance with the department’s standard operating procedures by staff.

Operational Responsibilities / Tasks

• Oversee development of recovery and resolution plans for insurers;
• Monitor and report on the performance of statutory managers;
• Review reports on performance of approved insurance products and intervene as provided for in the Insurance Act.
• Coordinate and oversee development of legislative and regulatory proposals;
• Develop capacity building initiatives for insurers on emerging issues;
• Ensure maintenance of a register and database of registered Insurers as required under the Insurance Act;
• Prepare Board and management reports in matters relating to Licensing of insurers and Enforcement of the requirements of the Act;
• Oversee development, execution and control of the department’s work plan, budget and procurement plan;
• Oversee development, implementation, monitoring and evaluation of the risk assessment framework for the department; and
• Undertake performance management, training and development, coaching and mentoring and welfare for staff of the Department;

Persons Specifications

• Master’s degree in Statistics, Insurance, Commerce, ICT, Finance, Risk Management, Economics, Law, Business Administration or its equivalent.
• Bachelor’s degree in Statistics, Insurance, Commerce, ICT, Finance, Risk Management, Economics, Law, Business Administration or its equivalent.
• Twelve (12) years relevant experience, eight (8) of which served at a management level.
• Leadership course lasting not less than four (4) weeks

OR

• Management Course lasting not less four (4) weeks
• Supervisory Course for not less than two (2) weeks;
• Professional qualifications in Insurance or Accounting (ACII/ AIIK/FMLI/CPA)
• Certificate in Computer Proficiency;
• Meets provision of chapter six of the Constitution.

Competency and Skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task. 

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REF: MIA/02

Job Purpose

The position is responsible for managing implementation of an internal audit strategy that provides independent and objective assurance on the effectiveness of the Authority’s risk management, control, and governance processes; as well as audit consultancy services designed to add value and improve the Authority’s operations.

Job Specifications / Key responsibilities
The duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Initiate development of the Internal Audit charter and Policies and Procedures Manual; to guide the Directorate in execution of its mandate;
• Participate in development of an Internal Audit strategy and an annual work plan for approval by the Board to guide the Directorate’s work;
• Supervise the conduct of risk-based, value-for-money and systems audits aimed at strengthening internal control mechanisms that could have an impact on achievement of the strategic objectives of the Authority;
• Supervise the verification of existence of assets administered by the Authority and ensure there are proper safeguards for their protection;
• Supervise providing of assurance that appropriate institutional policies and procedures and good business practices are followed by the Authority;
• Supervise special assignments based on requests from Management and the Board for consulting and related services, to enhance and protect organizational value;
• Participate in development, implementation, monitoring and evaluation of the risk management framework across the Authority to ensure adequate mitigation of risks; and
• Manage performance of direct reports to ensure achievement of objectives.

Operational Responsibilities / Tasks

• Supervise review and evaluate budgetary performance, financial management, transparency and accountability mechanisms and processes in the Authority;
• Review the effectiveness of the financial and non-financial performance management systems of the Authority;
• Review the administration of programs and operations of the organization and recommend corrective action;
• Supervise the execution of audit assignments;
• Review working papers of the audit assignments;
• Review internal audit reports prepared on executed internal audit work
• Supervise monitoring of progress and effectiveness of action taken to implement audit recommendations raised from internal and external audits;
• Monitor progress made by the Authority in achieving strategic plan objectives and performance contract targets;
• Monitor and report on the Authority’s compliance with rules and regulations;
• Prepare board papers on audit work performed for the Audit Committee;
• Ensure compliance with the Directorate’s standard operating procedures;
• Participate in development of the Directorate’s budget and procurement plans to facilitate execution of the annual work plan.
• Supervise, appraise, coach and mentor direct reports; and
• Ensure professional standards are maintained by direct reports.

Persons Specifications

• Masters’ degree in Business Administration, Risk Management or any other recognized equivalent qualification from a recognized University or Institution.
• Bachelor’s Degree in Computer Science from a recognized University or Institution.
• Professional qualification in information systems audit.
• Member of ISACA.
• Nine (9) years relevant experience.
• Management Course lasting not less four (4) weeks
• Supervisory Course for not less than two (2) weeks;
• Certificate in Computer Proficiency
• Meets the provisions of chapter six of the Constitution

Competency and Skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task

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REF: MS/03

Job purpose

To ensure efficient registration and exit from the market of insurers and ensure that the provisions of the Insurance Act, rules, regulations, guidelines, circulars and other directives from the Authority are enforced to ensure that the interests of policyholders and insurance beneficiaries are sufficiently safeguarded.

Job Specifications
The duties and responsibilities will entail:
Managerial / Supervisory Responsibilities

• Formulate practices and steps to be followed for compliance to ensure fair market practices in the industry.
• Development, policy guidelines, regulations and amendments in the Insurance Act for supervision of the insurance industry;
• Review recommendations on licensing and approvals for members of the insurance industry as provided for in the Insurance Act to ensure protection of insurance policyholders and beneficiaries;
• Oversee development and implementation of strategies for effective supervision of insurers under statutory management.
• Co-ordinate the various regulatory approvals as required under the Insurance Act.
• Monitor and enforce penalties, restrictions, directives, inspection/investigation recommendations, offsite surveillance and market conduct recommendations and any other requirement of the Insurance Act, regulations, guidelines and rules;
• Maintain accurate information on all investigations, inspections and enforcement actions;
• Lead analysis and preparation of reports on acquisitions, transfers and mergers within the insurance industry to ensure policy holders are protected
• Prepare reports on stakeholder engagements for capacity building and articulation of emerging issues in supervision.
• Monitor the remittance of premium levy.
• Enforce sanctions as provided for under the Insurance Act to ensure market discipline

Operational Responsibilities / Tasks

• Review proposals on registration and licensing;
• Enforce restrictions, variations and cancellation on a license;
• Monitor and enforce penalties, restrictions, directives, inspection/investigation recommendations, offsite surveillance and market conduct recommendations and any other requirement of the Insurance Act, regulations, guidelines and rules;
• Maintain accurate information on all investigations, inspections and enforcement actions;
• Develop systems and procedures to monitor insurers’ compliance with the requirements of the Insurance Act and other directives issued by the Authority and take appropriate measures as provided for in the Insurance Act;
• Review proposals for approval of reinsurance proposals and arrangements;
• Review proposals for approval of requests from regulated entities for corporate changes including new branches, shareholding structure, mergers and acquisitions;
• Review proposals for approval of directors, principal officer, senior manager and key officers as well as recruitment of expatriates and approvals for work permits;
• Review proposals for approval of applications for overseas placement of insurance business;
• Review proposals for approval of process lien applications;
• Review proposals for approval of demergers and amalgamations as well as portfolio transfers;
• Monitor performance of approved products for insurance companies;
• Oversee the development of procurement plans for the Directorate;
• Ensure compliance with the section’s standard operating procedures by staff.
• Undertake performance management, training and development, coaching and mentoring and welfare for staff of the section;
• Provide leadership and strategic direction to staff in the section.
• Oversee development of recovery and resolution plans for insurers.
• Monitor and report on the performance of statutory managers.
• Review reports on performance of approved insurance products and intervene as provided for in the Insurance Act.

Persons Specifications

• Master’s degree in Statistics, Insurance, Finance, Risk Management, Economics, Law, Business Administration, Commerce or its equivalent;
• Bachelor’s degree in Statistics, Insurance, Finance, Economics, Law, Commerce, Business Administration or its approved equivalent;
• Professional qualifications in Insurance or Accounting (ACII/AIIK/ FLMI/CPA);
• Nine (9) years relevant experience;
• Be a registered member of a recognized professional body;
• Certificate in Computer Proficiency;
• Management course lasting not less than four (4) weeks;
• Supervisory Course for not less than two (2) weeks;
• Meets provision of chapter six of the Constitution.

Competency and Skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task. 

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REF: MAS/04

Job purpose

The position is responsible for ensuring that all the actuarial work is done accordance with the requirements of the Insurance Act including providing up to date reports upon analysis of industry data and returns in order to support other departments in the directorate in making informed decision in supervising the insurance industry.

Job Specifications

The duties and responsibilities entail:

Managerial / Supervisory Responsibilities

• Formulate minimum requirements in relation to capital, governance and risk management to ensure safety and stability in the insurance industry.
• Formulate practices and steps to be followed for compliance to ensure fair market practices in the industry.
• Development, policy guidelines, regulations and amendments in the Insurance Act for supervision of the insurance industry;
• Monitor and implement set out practices and steps to be followed for compliance ensure fair market practices in the industry.
•  Monitor and Implement and evaluate policy guidelines, regulations and amendments in the Insurance Act for supervision of the insurance industry;
• Coordinate the implementation of the actuarial policies and procedures, monitor and evaluate their effectiveness in meeting the Authority’s goals and objectives.
• Monitoring the solvency and financial condition of regulated entities by reviewing actuarial reserves and risk-based capital calculations and the statements of actuarial opinion provided by each company’s appointed actuary.
• Coordinate the development of data collection templates and deployment to the ERS.
• Oversee data analysis and preparation of reports on insurance industry performance as required by the Insurance Act;

 Operational Responsibilities / Tasks

•  Prepare Board and management reports in matters relating to actuarial and financial analysis;
• Oversee data analysis and preparation of reports on financial condition of insurers to determine their ability to meet their financial obligations.
• Oversee data analysis and preparation of reports on actuarial reserving by insurers to determine adequacy of technical provisions and actuarial liabilities.
• Oversee the analysis for approval of insurance products and premium rates applications to ensure that they conform with the requirements of the law, regulations and guidelines.
• Oversee the analysis of data and reports on insurance industry performance as required by the Insurance Act;
• Oversee the analysis of data and reports on financial condition of insurers to determine their ability to meet their financial obligations
• Oversee the analysis of data and reports on stress testing of insurers to determine their ability to meet their future financial obligations.
• Oversee the preparation of report to be used in the supervisory colleges especially on capital adequacy ratios.
• Developing and implementing changes to insurance laws and regulations concerning proper reserve levels, premium rates, accounting and capital adequacy requirements.
• Oversee the generation of periodic reports on performance, trends analysis and projections for the insurance industry.
• Oversee regular reviews and updates on insurance industry performance indicators and benchmarks.
• Coordinate continuous evaluation of financial returns to ensure they meet acceptable standards and that all the necessary disclosures are made.
• Monitor the process of designing, implementing and evaluating the reporting framework for the insurance industry.
• Participate in on-site inspections on issues related to actuarial.
• Participate in the identification of reforms in areas of amendments or changes in the Insurance Act, regulations and guidelines.
• Oversee the development of the section’s budget;
• Oversee the development of procurement plans for the Directorate;
• Ensure compliance with the section’s standard operating procedures by staff.
• Undertake performance management, training and development, coaching and mentoring and welfare for staff of the section;
• Implement appropriate Technology including SupTech and RegTech.
• Provide leadership and strategic direction to staff in the section

Persons Specifications

• Master’s degree in Actuarial Science, Actuarial Management, Mathematics, Statistics, Insurance, Finance, Risk Management, Economics, Financial Engineering, Law, ICT or Business Administration or its equivalent.
• Bachelor’s degree in Actuarial Science, Statistics, Insurance, Finance, Economics, Law, ICT, Financial Engineering or its equivalent.
• Professional qualifications in Actuarial or its approved equivalent.
• Be a registered member of a relevant professional body.
• Certificate in Computer Proficiency.
• Management course lasting not less than Two (2) weeks will be an added advantage.
• Nine (9) years relevant experience
• Meets provision of chapter six of the Constitution.

 Competencies and skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task.

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Job Specifications

Duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Manage review of insurance companies' operations, marketing, underwriting, rating, policyholder service, producer licensing, complaint handling and claims handling processes to ensure that regulated entities maintain high standards of integrity and fair dealing in conduct of their business;
• Drive collection and analysis of data from regulated entities to detect and address unlawful practices in marketing and distribution of insurance products to ensure that regulated entities promote products and services in a manner that is fair and not misleading;
• Lead review of policy wordings of new and repackaged insurance products to ensure policy holders and beneficiaries are protected;
• Supervise implementation of Quality Management System, risk management and knowledge management.

Operational Responsibilities / Tasks

• Undertake offsite risk assessment and onsite inspections on market conduct.
• Implement TCF framework to ensure regulated entities exercise due care and act in a diligent manner in dealing with customers;
• Review of complaints to identify systemic problems and recommend corrective actions;
• Implement strategies for undertaking comprehensive, targeted and risk focused market conduct examinations of regulated entities in order determine compliance with insurance legislation and regulations for consumer protection. Develop and implement strategies for effective risk assessment and ongoing supervision of regulated entities with respect to market conduct;
• Analyse new, or revised laws, regulations, policies, and procedures for consumer protection and determine impact to consumers of insurance services.
• Implement framework for treating customer fairly;
• Undertake standardization of contracts of compulsory insurance to ensure that consumers are protected;
• Implement product approval framework.
• Prepare and submit reports and other supporting documentation and
• schedules that detail a company's compliance with insurance legislation
• and make recommendations.
• Undertake performance management, training and development, coaching and mentoring and welfare of direct reports.
• Assess and prepare reports on regulated entities documents and data to ensure provision of information that is complete, timely, accurate and not misleading regarding their goods and services, terms, conditions, applicable fees, commissions and final costs to enable consumers make informed decisions;
• Conduct regulatory impact and gap analysis with respect to the Insurance Act aimed at protecting the insurance consumers;
• Implement a complaint handling infrastructure and mechanisms that provide consumers with expeditious, fair, transparent and effective dispute resolution;
• Undertake capacity building of the regulated entities for enhanced service delivery;
• Implement a framework for ensuring regulated entities communicate relevant and meaningful information in a timely and comprehensive manner to policyholders;
• Identify and recommend legislative changes aimed at protecting the consumers;
• Implement departmental workplan and budget;
• Implement procurement plans for the department;

Persons Specifications

• Masters’ degree in, Statistics, Insurance, Actuarial, Education; Communication, Finance, Risk Management, Economics, Law, ICT, Business Administration or its equivalent;
• Bachelor’s degree in Commerce, Statistics, Insurance, Actuarial, Education, Communication, Finance, Risk Management, Economics, Law, ICT, Business Administration or its equivalent;
• At least Nine (9) years’ work experience;
• Management course lasting not less four (4) weeks;
• Recognized professional qualifications in Insurance (ACII/AIIK/FLMI);
• Membership of a professional body;
• Meets the provision of chapter six of the constitution

Competencies and skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task.

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REF: MRI/06

Job Purpose

The position is responsible for generating knowledge and information to inform policy and decision making through research and innovation. The position will support in formulating, implementing monitoring and evaluation policies and practices that support promotion of access, inclusion and market development in the Insurance industry.

Job Specifications

Duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Formulating and implementing the research and innovation policies, objectives and initiatives in line with the Authority’s strategic agenda.
• Identifying and implementing accelerated new and innovative solutions within a focussed ecosystem through collaboration and partnerships.
• Share information on the innovation hub while consumer protection safeguards into products and to promote new ideas and innovations in line with objectives of supervision.
• Identify linkages with research and learning Institutions for effective and mutually beneficial research and development.
• Identify innovative challengers through innovation and competition to promote access and inclusion in the insurance industry.
• Reviewliteratureondevelopmentsintechnologyandinnovationthrough continuous engagement with regulated entities and tech start-ups.
• Initiate and organize workshops and share information through outreach (e.g. meetings, seminars, workshops, conferences, publications) Manage intellectual property in innovations for enhanced information sharing.
• Develop proposals based on the identified innovation strategy and work with partners to access financial and technical support
• Implementation of programmes aimed at promoting adoption and growth of innovative insurance products and services
• Participation in joint research activities, innovation and sharing of results
• Carry out multi-disciplinary research projects on current and emerging issues on the insurance industry

Operational Responsibilities / Tasks

• Prepare and implement the Department’s annual budgets, annual work plans, procurement and disposal plan in compliance with the applicable laws and regulations;
• Development of research proposals.
• Participate in information sharing through meetings, seminars, workshops and conferences
• Identify areas for further research and innovation.
• Work with consultants and other outsourced researchers
• Develop progress reports on research and innovative initiatives for consideration in the regulatory sandbox and bimalab
• Supervise and evaluate performance of direct reports
• Prepare progress report on research and innovation on a periodic basis

Persons Specifications

• A Master’s Degree in Economics, Insurance, Risk Management, Statistics, Insurance, actuarial, ICT, Law, Finance, Financial Engineering, Commerce, Business Management or related Social Sciences from a recognized institution;
• A Bachelor’s Degree in Economics, Insurance, Risk Management, Statistics, Insurance, actuarial, ICT, Law, Finance, Financial Engineering, Commerce, Business Management or related Social Sciences from a recognized institution;
• Project Management Course
• Certificate in Computer Proficiency
• Research Methods Course
• Proficiency in relevant data analysis software (SPSS, STATA, R)
• Management Course lasting not less four (4) weeks
• Supervisory Course lasting not less than 2 weeks
• Nine (9) years of relevant experience
• Meets provision of chapter six of the Constitution

d) Competencies and skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task.

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REF: MPS/07

Job Purpose

The position will be responsible for coordinating the Authority’s strategic planning and implementation, based on a sound assessment of insurance industry trends, developments, threats and opportunities. In addition, the position is key in supporting development and maintenance of a strong and evidence-based policy for influencing key stakeholders and policy makers in the midst of unprecedented changes in the operating environment locally, regionally and internationally. Further, the position will coordinate organization-wide planning processes, performance contracts and operational plans and ensure delivery of maximum value to the Authority.

Job Specifications

Duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Coordinate the Authority’s strategic planning and its implementation, so there is a clear purpose and set strategic priorities;
• Coordinate acquisition and evaluation of information about the insurance industry trends, developments, threats and opportunities, and use these to develop the Authority’s roadmap.
• Coordinate development of policies, organizational development, culture change and organizational performance management systems.
• Coordinate the development of the Authority’s strategic plan, results framework and operational plans.
• Development of policy related to agreed strategic aims, ensuring that internal and external stakeholders are engaged and that key messages are delivered through the Policy Team and others.
• Ensure the Authority’s work is based on sound, credible and evidence- based policy that is supported by clear environmental scanning.
•  Monitoring of changes in the wider insurance industry environment, and analyse and assess the implications for policy development for the Authority
•  Participate in budget monitoring and work plan review process to ensure that all programmatic aspects have been captured and accurately budgeted for
• Review on a periodic basis of progress in implementation of planned programs, identifying implementation bottlenecks and M&E related issues and providing appropriate recommendations
• Coordinate the process of cascading the strategic plan and performance contract in the Authority.
• Coordinate the design and development of a Management Information System (MIS) for corporate strategy
• Provide M & E technical and analytical support to other Directorates in the programme/project planning and reporting processes.
• Coordinate all PM&E activities for the Authority to ensure that they are implemented on schedule; including managing the performance management plan in liaison with the Heads of Directorate.
• Assessment of existing capacities in project planning, monitoring and evaluation, identify and prioritize monitoring and evaluation training needs; conduct training and mentoring for capacity building.
• Coordinate the Department’s implementation of Quality Management System, risk management and knowledge management in the Department;
• Providing advice as required on all matters related to policy and strategy within the Authority.

Operational Responsibilities / Tasks

• Prepare quarterly and annual performance progress reports on implementation of strategic plan
• Prepare quarterly and annual performance progress reports on implementation of the performance contracts
• Monitor the work of the Directorates in the delivery of objectives against the strategic plan, providing leadership and clear direction at all times Coordinate collection of quality data (both qualitative & quantitative) storage and archival for the Authority’s use in policy and strategy. Assist in carrying out appropriate ex-ante evaluation and ex-post impact assessment at the institutional, programme and project level activities.
• Coordinate development of project proposals.
• Coordinate design of quantitative and qualitative data collection tools, data analysis, including use of large data sets, using Excel, SPSS, Word and/or NVivo
• Organize and participate in information sharing through meetings, seminars, workshops and conferences
• Coordinate management of consultancies and other outsourced services in the Department
• Supervise and evaluate performance of direct reports
• Coordinate training, nurturing and mentoring of direct reports as well as officers from other Directorates
• Periodic briefings to the Management and the Board on implementation of programs in the Department

Persons Specifications

• Master’s degree in Development Studies, Economics, Statistics, Insurance, Business Studies, Social Sciences, Information Sciences ICT, Library Sciences, Insurance, Business Studies or any related field from a recognized institution
• Bachelor’s degree in Development Studies, Economics, Statistics, Insurance, Business Studies, Social Sciences, Information Sciences ICT, Library Sciences, Insurance, Business Studies or any related field from a recognized institution
• Project Management Course
• Proficiency in computer skills with command on MS Excel among other packages of MS Office
• Proficiency in relevant data analysis software
• Management Course lasting not less four (4) weeks
• Supervisory Course for not less than two (2) weeks;
• Membership to a relevant professional body
• Nine (9) years relevant experience
• Understanding of the current M&E trends and especially M&E techniques and processes
• Meets provision of chapter six of the Constitution

Competencies and skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task.
• Analytical and research skills in data collection and management

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REF: MICT/08

The position is responsible for developing and implementing strategy, policies based on the IRA strategic plan and business needs to achieving quality performance and resource management.

Job Specifications

The duties and responsibilities entail:

Managerial / Supervisory Responsibilities

• Manage the development of ICT strategy, policies, and operational plans in line with the Authority’s Strategic Plan;
• Formulate the development of the departmental work plans and approved budgets;
• Develop and manage the performance management in the department;
• Preparation of monthly, quarterly and annual reports for the department;
• Lead in the establishment, management and maintenance of a robust ICT infrastructure and information systems that comply with legal and regulatory, requirements and best practices to support achievement of Authority’s mandate;
• Coordinate the management of confidentiality, availability and integrity of the Authority’s information, data and information systems;
• Develop the Authority’s annual Operating and Capital budgetary requirements;
• Review the management of the security of the Infrastructure and Information systems;
• Develop, implement and maintain the Business Intelligence and Information Repository tools to support analytics for effective decisions making;
• Develop the implementation plans for ICT projects on behalf of the Authority;
• Develop departmental board papers in liaison with the Senior Manager, Information Communication & Technology;
• Formulate the implementation plan for the board resolutions;
• Development and implementation effective disaster recovery and business continuity mechanisms for the Authority;
• Prepare and manage the ICT departmental risks and performance;
• Develop and implement departmental quality management systems and standards;
• Formulate the planning, analysis, automation and of the Authority’s business processes and workflows;
• Develop and implement mechanism for continuous upgrades of the Authority’s business systems and applications;
• Develop the human resource needs for the department in liaison with the Senior Manager, Information Communication & Technology;
• Prepare the ICT related procurement needs for the Authority;
• Organise the auditing and other compliance related activities within the Department;
• Manage the provision of user support to the Authority’s Directorates and departments;
• Develop appropriate backup and security procedures and guidelines ideal to safeguard the Authority’s ICT installations, systems and databases against violations;
• Plan and implement appropriate training programme for the Authority’s users on ICT systems;
• Develop and implement a mentoring, coaching and appraising programme for the departmental staff;
• Develop and implement standard operating procedures for ICT operations are set;
• Validate and approve the technical, systems and user documentations after they have been updated;
• Validate the Information Communication Technology equipment inventory and initiate their replacement as necessary;
• Reviewing and recommending approval of the feasibility studies and reports for systems implementation;
• Coordinate the designing and maintenance of the Local Area Network (LAN), Virtual Private Networks (VPN) and Wide Area Network (WAN);
• Maintenance of the ICT infrastructure, Systems and other related services;
• Liaise with the other departments in the implementation of change management initiatives;
• Validate and advise on any new system changes before installation in the production environment.
• Design the security aspects within the Local Area Network (LAN), Virtual Private Networks (VPN) and Wide Area Network (WAN).

Operational Responsibilities / Tasks

• Develop and implement ICT policies and procedures for effective and efficient use of ICT services throughout the Authority;
• Develop mechanisms to ensure the Authority’s ICT assets and information systems are secure from ICT related risks like unauthorized access to information, data corruption or integrity loss, degraded processing capability, and poor service levels;
• Organise the review, testing and evaluation of systems to determine their efficiency, reliability, compatibility and relevance;
• Implement relevant statutory regulations and standards;
• Develop management reports, proposals and any other relevant documents for review by the Senior Manager;
• Providing technical input in ICT project and other committees
• Identify security gaps within the infrastructure, systems and databases and coordinate their resolution;
• Train staff on security matters and creating general awareness on cyber security on regular basis;
• Analysis of the Antivirus databases, assessing the emerging threats and ensuring that the appropriate patches and updates are done;
• Review the security measures of the systems and testing of the same before deployment of the same

Persons Specifications

• Masters degree in Computer Science or IT, Information Systems or related field;
• Bachelor’s Degree in Computer Science or IT, Information Systems or related field;
• Nine (9) years relevant working experience
• Professional qualifications in any two of the following:
• CISA/CISM/CRISC/CEH/CISSP/MCSE/MCITP/CCNA/Project Management Certification;
• Member of a relevant professional body
• Management Course lasting not less four (4) weeks
• Supervisory Course for not less than two (2) weeks;
• Meets the provisions of chapter six of the constitution

Competencies and skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task.

go to method of application »

REF: MCE/09

The position is responsible for managing the process of creation awareness and enhancing understanding of insurance concepts by providing information and objective advice to stakeholders on insurance to enable them make informed decisions

Job Specifications

Duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Manage formulation of effective strategies, policies and programmes for consumer education to ensure the Authority achieves its mandate. Review reports on insurance awareness and literacy gaps and make recommendations to management for decision making. 
• Coordinate development and delivery of financial education and outreach programmes to ensure enhanced understanding of insurance concepts by members of the public;
• Coordinate development and implementation of needs assessment and baseline surveys to determine value for money on the department’s intervention.
• Review progress reports on consumer education training and outreach activities and make recommendations to management for effective decision making.
• Participate in the development and review of the Authority’s strategic plan
• Coordinate Development, implementation, monitoring and evaluation of risk assessment framework for the department.
• Participate in development of a consumer education strategy and annual
• work plan for approval by the Board to guide the Directorate’s work; 
• Ensure compliance and direct the implementation of the Risk Management Policy Framework; and support management in ensuring that the framework is integrated in the day-to-day activities of the department, Ensure timely implementation of agreed action arising from audit recommendations.

Operational Responsibilities / Tasks

• Coordinate Identification of legislative changes and recommend to management.
• Formulate and implement consumer education programmes.
• Initiate, coordinate and oversee development of Information, Education & Communication (IEC) materials
• Monitor and evaluate outreach activities and make recommendations to management.
• Prepare Board and management reports in matters relating to consumer education
• Responsible for the management of events that have an impact on the achievement of the department’s operational objectives.
• Manage implementation of the risk management framework across the Authority to ensure adequate mitigation of risks.
• EnsurecompliancewiththeDirectorate’sstandardoperatingprocedures;
• Participate in development of the Directorate’s budget and procurement plans to facilitate execution of the annual work plan.
• Supervise, appraise, coach and mentor direct reports;
• Ensure professional standards are maintained by direct reports;

Persons Specifications

• Master’s degree in Commerce, Statistics, Insurance, Actuarial, Education, Communication, Finance, Risk Management, Economics, Law, ICT, Business Administration or its equivalent.
• Bachelor’s degree in Commerce, Statistics, Insurance, Actuarial, Education, Communication, Finance, Risk Management, Economics, Law, ICT, Business Administration or its equivalent.
• Nine (9) years’ experience
• Professional qualifications in Insurance (ACII/AIIK/FLMI).
• Membership to a recognized professional body
• Certificate in Computer Proficiency.
• Management course lasting not less than Two (2) weeks will be an added advantage.
• Meets provision of chapter six of the Constitution

Competencies and skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task.

go to method of application »

REF: MF/10

The position is responsible for implementing strategies aimed at prudent management of the Authority’s financial resources through planning, financial management and control, analysis and providing reports on financial position in accordance with applicable laws and standards.

Job Specifications

Duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Lead in implementation of financial policies, plans and Departmental strategies;
• Champion implementation and management of the Authority’s financial reporting system to cater for departments operations;
• Lead in implementation of government policy directives and circulars; Oversee maintenance of financial records in accordance with statutory provisions;
• Coordinate preparation of monthly management accounts and analyse financial discrepancies to ensure correctness of financial information; Monitor utilisation of allocated funds, analysis of revenues and outline of variances to ensure revenues and costs are duly captured and reported; Manage implementation of approved departmental budget;
• Coordinate implementation of recommendations of external and internal audit reports.
• Manage tax compliance measures and adherence to other statutory obligations of the Authority;
• Oversee preparation of quarterly and annual financial statements in accordance with reporting standards and statutory provisions;
• Coordinate payroll management and processes;
• Coordinate implementation of effective Accounting system and Standard
• Operating Procedures to safeguard prudent use of financial resources and integrity of financial information;
• Manage departmental risk to ensure risks are effectively monitored and controlled;
• Oversee implementation of departmental performance contracting activities and ensure targets are met;
• Provide leadership in execution of assigned accounting tasks within set deadlines;
• Contribute in preparation and presentation of board papers

Operational Responsibilities / Tasks

• Review and approve month-end account closing activities such as reconciliations and journal entries;
• Respond to accounting inquiries from management and resolve financial queries as they arise;
• Contribute in review of existing accounting and internal controls procedures and recommend changes;
• Verify and confirm corporate tax assessment and compliance with statutory requirements;
• Verify weekly cash flow forecasts;
• Review and approve payments;
• Facilitate audit activities by providing responses to audit queries and providing relevant supporting evidence.
• Review and Approve performance targets of direct reports;
• Mentor and coach staff members within the department;

Persons Specifications

• Masters’ degree in any of the following: Commerce, Accounting, Business Administration, Finance, or their equivalent qualification from a recognized institution
• Bachelors’ Degree in Accounting, Finance or equivalent qualification;
• CPA (K) or equivalent
• Member of the relevant professional body;
• Nine (9) years relevant working experience,
• Management Course lasting not less four (4) weeks
• Supervisory Course for not less than two (2) weeks;
• Proficiency in computer application;
• Meets the provision of chapter six of the constitution

Competencies and skills

• Strong communication and presentation skills
• Good mentorship and coaching skills
• Good analytical skills
• Problem solving
• Professionalism
• Strong negotiation skills
• Leadership and supervision skills.

go to method of application »

REF: MI/11

The position is responsible for coordinating the supervision of insurance intermediaries and service providers on an ongoing basis to ensure that the risks they pose are effectively managed to ensure that the interests of policyholders and insurance beneficiaries are protected.

Job Specifications

The duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Coordinate the process of formulation and implementation of minimum requirements in relation to supervision of intermediaries to ensure safety and stability in the insurance industry
• Formulate effective strategies and programmes for supervision of insurance intermediaries and insurance service providers;
• Co-ordinate off-site supervision, on-site supervision and analysis of various returns from intermediaries and service providers;
• Monitor and enforce penalties, restrictions, directives, inspection/investigation recommendations, offsite surveillance and market conduct recommendations and any other requirement of the Insurance Act in respect to insurance intermediaries and service providers.
• Coordinate the development, implementation and evaluation of policy guidelines, regulations and amendments in the Insurance Act for supervision of the insurance industry;
• Coordinate and monitor implementation of AML/CFT Act by members of insurance industry to ensure effective reporting on AML/CFT issues to the Financial Reporting Centre;
•  Manage potential impacts of developments and trends arising out of regional and international supervision practices;
• Manage the development, continuous update and implementation of risk profiling framework for proactive intervention focused on fostering insurance industry stability and consumer protection;
• Develop, execute and control of the section’s work plan, budget and procurement plan;
• Provide leadership and strategic direction to staff in the section in achieving the goals of the Department.

Operational Responsibilities / Tasks

• Conduct ongoing and continuous supervision of insurance intermediaries and service providers;
• Develop and implement regulatory reforms in areas of amendments or changes in the Insurance Act, regulations and guidelines;
• Develop, implement, monitor and evaluate the risk assessment framework for the section
• Ensure compliance with the section’s standard operating procedures by staff.
• Implement capacity building initiatives for insurance intermediaries;
• Maintain a register and database of registered insurance intermediaries and service providers.
• Review all approval requests by insurance intermediaries and service providers.
• Monitor the registration of intermediaries and insurance service providers and ongoing market conduct supervision of the insurance intermediaries and service providers;
• Implement systems and procedures to monitor intermediaries’ compliance with the requirements of the Insurance Act and other directives issued by the Authority and take appropriate measures as provided for in the Insurance Act.
• Undertake performance management, training and development, coaching and mentoring and welfare for staff of the Department

 Persons Specifications

• Master’s degree in Statistics, Insurance, Finance, Risk Management, Economics, Law, Business Administration, Commerce or its equivalent;
• Bachelor’s degree in Statistics, Insurance, Finance, Economics, Law, Commerce, Business Administration or its approved equivalent;
• Professional qualifications in Insurance or Accounting (ACII/AIIK/FLMI/CPA);
• Nine (9) years relevant experience;
• Be a registered member of a recognized professional body;
• Certificate in Computer Proficiency;
• Management course lasting not less than four (4) weeks;
• Supervisory Course for not less than two (2) weeks;
• Meets provision of chapter six of the Constitution.

Competency and Skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skill;
• Mentoring, coaching and leadership skills;
• Conflict management; and
• Ability to work under pressure, prioritize and multi-task.

go to method of application »

REF: MCC/12

The position is responsible for establishing and maintaining IRA’s positive reputation and brand image through effective corporate communication strategies and practices, media management, stakeholder engagement, corporate social responsibility, creating brand personality and events management. The position is also responsible for developing and implementing strategies aimed at enhancing and maintaining service delivery and good customer experience.

Job Specifications

The duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Develop and execute Communication Strategies and programs to support business decisions and overall implementation of the Strategic Plan to enable the Authority respond and address its internal and externalstakeholders’ needs and expectations.
• Develop and provide guidance in the implementation of a media relations strategy for use across all media platforms in furtherance of the Authority’s mandate
• Develop and guide in the implementation of crisis communication plans and procedures for enhance and positive reputation and corporate image
•  Identify and develop proposals to undertake research in corporate communication and innovative customer service Corporate Communication initiatives to keep abreast with emerging customer needs and expectations.
• Develop and implement strategies aimed at promoting the IRA brand through implementation of Corporate Social Responsibility
• Formulate content development, management, and dissemination for traditional and digital media channels for increased and sustained brand positioning, publicity, and robust stakeholder engagement.
• Formulate and manage the implementation of the Authority’s advertisements, media and publicity campaigns across various platforms and media for enhanced brand value, reputation, visibility, and sustained stakeholder engagement.
• Prepare and implement the Stakeholder Engagement strategy to guide in lobbying and advocacy programs
• Identify, establish and maintain strategic corporate partnerships and alliances for the realization of the Authority’s mandate
• Develop, produce and disseminate communication and promotional collaterals for use in various platforms and corporate functions.
• Formulate and execute strategies for conducting regular research and surveys in brand communication, service delivery and proactively obtain market trends and insights on brand value and customer satisfaction levels.
• Plan and implement the execution and management of all corporate events in support of achieving organizational mandate and corporate visibility.
• Coordinate the development, production and broadcasting of media campaigns and publicity initiatives.

Operational Responsibilities / Tasks

• Establish a media database and initiate partnerships with media organizations and journalists; interact and pitch stories/op-eds of interest; organize media field visits and sensitization of reporters and editors.
• Draft and disseminate press releases and talking points; organize press conferences; prepare media kits; provide information to querying journalists; keep track of IRA mentions/media coverage.
• Manage end to end flagship IRA events (e.g. Insurance Convention, CEO’s Forum, Insurance Open Days, launches, workshops, etc.) including preparation of the programme, managing suppliers and speakers/facilitators among other activities.
• Oversee liaison with media practitioners and the public on issues of mutual concern to ensure only relevant information is disseminated
• Oversee in the production of IRA Quarterly Magazine.
• Supervise adherence to IRA brand identity in all communication channels
• Coordinate media advertisements across various platforms
• Lead in the performance appraisal and identification of skill gaps and
• training needs of the staff in the Department
• Appraise the Corporate Communication Department staff
• Coordinate preparation of quarterly and annual departmental performance reports on implementation of the strategic plan, performance contract and operational/annual work plans
• Develop, implement and review of the department’s annual budgets, annual work plans, procurement and disposal plan in compliance with the applicable laws and regulations;
• Ensure compliance and direct the implementation of the Risk Management Policy Framework; and support the CEO in ensuring that the framework is integrated in the day-to-day activities of the Authority,
• Undertake performance management, training and development, coaching and mentoring for all staff within the department
• Plan, prepare and execute stakeholder and publicity activities in furtherance of the Authority’s mandate.
• Provide Corporate Communication and Customer Service support to all departments within the Authority.
• Participate in joint financial sector regulator forums

Persons Specifications

• Masters Degree in Mass Communication, Communication Studies, Journalism, Public Relations or any other approved equivalent;
• Bachelors degree in Mass Communication, Communication Studies, Journalism, Public Relations or any other approved equivalent qualifications from a recognized University/Institution;
• Management Course lasting not less four (4) weeks;
• Supervisory Course for not less than two (2) weeks;
• Certificate in computer proficiency
• Nine (9) years relevant experience
• Member of a relevant professional body
• Possess a certificate in Computer proficiency
• Meet the provision of Chapter Six of the Constitution of Kenya.

Competency and Skills

• Excellent oral and written communication skills;
• Strong negotiation skills
• Strong communication and presentation skills
• Good mentorship and coaching skills
• Leadership and supervision skills.

go to method of application »

REF: AMFA/13

Assessing and monitoring the financial condition of insurers, conducting macro- prudential surveillance, data analytics, reporting and publication with the aim of protecting policyholders and insurance beneficiaries. The assistant manager also identifies underlying trends within the insurance sector by collecting data on, but not limited to, profitability, capital position, liabilities, assets and underwriting

Job Specifications
Duties and responsibilities will entail:

 Managerial / Supervisory Responsibilities

• Monitor and implement set out practices and steps to be followed for compliance ensure fair market practices in the industry.
• Monitor and Implement and evaluate policy guidelines, regulations and amendments in the Insurance Act for supervision of the insurance industry;
• Coordinate the implementation of the financial reporting standards, monitor and evaluate their effectiveness in meeting the Authority’s goals and objectives.

Operational Responsibilities / Tasks  

• Supervise and review preparation of periodic reports on performance, trends analysis and projections for the insurance industry including: monthly gross direct premium report, monthly summary of claims report, quarterly insurance industry report and annual insurance industry report.
• Review the analysed data and reports on insurance industry performance as required by the Insurance Act;
• Developing and implementing changes to insurance laws and regulations concerning proper financial reporting requirements.
• Reviewing and generating periodic reports on performance, trends analysis and projections for the insurance industry.
• Reviewing and updating various insurance industry performance indicators and benchmarks.
• Coordinate continuous evaluation of financial returns to ensure they meet acceptable standards and that all the necessary disclosures are made.
• Review the compiled statistics including: annual insurance statistics, quarterly insurance statistics, quarterly insurance industry claims statistics, Monetary Financial Statistics (MFS), Insurance statistics for Kenya National Bureau of Statistics
• Advise on the financial reporting requirements and methodology.
• Participate in evaluating and interpreting insurers’ financial statements and returns to ensure disclosures regarding various insurance parameters such insurance premiums, income, expenditure, assets and liabilities.
• Continuous evaluation of financial returns to ensure they meet acceptable standards and that all the necessary disclosures are made.
• Participate in preparation of financial sector reports on performance, trends analysis and projections such as Financial Stability Report, Economic Survey; FinAccess and Monetary Financial statistics and Report in conjunction with the other regulators.
• Participate in the development tools for assessing stability in the market.
• Review the analysis on financial stability and macro prudential policy.
• Participate in carrying out regular macro stress tests and preparing documents for public communication on the tests.
• Participate in the development of methodologies for supervisory stress testing and carrying out such tests in close cooperation with the Prudential Supervision Department.
• Participate in the development and verification of financial stability indicators with the aim of predicting growth in, and the materialisation of risks in the industry and financial system at large.
• Review the analysis on potential contagion risks in the industry and the financial system.
• Participate in preparations for conducting research work in the field of financial stability, including collaboration with other institutions and professionals such as participating in FinAccess survey
• Assist in organizing Annual Insurance Industry Trainings such as trainings on new changes on IFRS standards to promote adherence to IFRS standards and also to improve on financial reports submitted to the
• Authority
• Participate in on-site inspections on issues related to financial reporting.
• Participate in the identification of reforms in areas of amendments or changes in the Insurance Act, regulations and guidelines

Persons Specifications

• Master’s degree in Statistics, Financial Engineering, Actuarial, Insurance, Finance, Risk Management, Economics, Law, Business Administration, Commerce or its equivalent
• Bachelor’s degree in Actuarial, Accounts, Statistics, Insurance, Finance, Economics, ICT, Financial Engineering or its equivalent.
• Professional qualifications in Finance or Accounting (CPA/ICIFA).
• Six (6) years relevant experience.
• Management Course lasting not less four (4) weeks
• Be a registered member of a recognized professional body.
• Supervisory course of not less than 2 weeks will be an added advantage
• Certificate in Computer Proficiency.
• Meets provision of chapter six of the Constitution

Competencies and Skills

• Strong negotiation skills
• Strong communication and presentation skills
• Good mentorship and coaching skills
• Leadership and supervision skills

go to method of application »

REF: AMRI/14

The job holder will participate developing and managing research and innovation activities and programs that promote research and innovation in IRA.

Specifications
The duties and responsibilities will entail:

Managerial/Supervisory responsibilities

• Support in formulating and implementing the research and innovation policies, objectives and initiatives in line with the Authority’s strategic agenda.
• Support in Identifying and implementing accelerated new and innovative solutions within a focussed ecosystem through collaboration and partnerships.
• Share information on the innovation hub while consumer protection safeguards into products and to promote new ideas and innovations in line with objectives of supervision.
• Collate and collect information innovative challengers through innovation and competition to promote access and inclusion in the insurance industry.
• Review literature on developments in technology and innovation through continuous engagement with regulated entities and tech start-ups.
• Participate in planning and organizing meetings, seminars, workshops and conferences on research and innovation for enhanced information sharing.
• Carry out analytical work and offer advisory services to other Directorates on research methodology and related issues.
• Initiate, prepare, communicate and disseminate research findings through publications in appropriate fora.
• Carry out research projects on current and emerging issues in the insurance industry.
• Participate in the research and documentation of ideas to facilitate development and innovation in the insurance industry

Operational Responsibilities / Tasks

• Implement research projects of multi-disciplinary and cross cutting nature with a focus on emerging insurance industry developments and practices.
• Organize and participate in sensitization of stakeholders on insurance market development in order to facilitate wider rollout and support for innovative ideas and solutions
• Develop reports on activities of the research and innovation department
• Identify research areas, undertake surveys and analyse data and prepare reports.
• Carry out training, nurturing and mentoring of research officers

Persons Specifications

• A Master’s Degree in Economics, Insurance, Risk Management, Statistics, actuarial, ICT, Business Administration, Law, Finance, Financial Engineering, Commerce, Business Management or related Social Sciences from a recognized institution;
• A Bachelor’s Degree in Economics, Insurance, Risk Management, Statistics, actuarial, ICT, Law, Finance, Financial Engineering, Commerce, Business Management or related Social Sciences from a recognized institution;
• Project Management Course
• Certificate in Computer Proficiency
• Proficiency in relevant data analysis software
• Management Course lasting not less four (4) weeks
• Supervisory Course lasting not less than 2 weeks
• Six (6) years relevant experience
• Meets provision of chapter six of the Constitution

Competencies and Skills

• Strong negotiation skills
• Strong communication and presentation skills
• Good mentorship and coaching skills
• Leadership and supervision skills

go to method of application »

REF: AMF/15

The role is responsible for effective safeguarding of utilisation of financial resources of the Authority. The position is responsible for ensuring that the Authority meets it financial obligation through a sustainable working capital and liquidity strategy.

Job specifications

Duties and responsibilities will entail:

Managerial/Supervisory responsibilities

• Monitor consolidation of the Authority’s Annual and Revised Budget in liaison with heads of functions;
• Monitor and report on utilization of Authority’s approved budget to ensure efficient and effective absorption of funds;
• Coordinate implementation of the departmental budgetary allocations and procurement plan;
• Provide guidance in decision making based on financial statement analyses;
• Monitor implementation of external and internal auditors’ recommendations;
• Develop and document financial processes, manuals and accounting policies to maintain and strengthen internal controls;
• Review and Approve performance targets of direct reports;
• Validate monthly management accounts to ensure accuracy of financial information;
• Monitor implementation of government policy directives and circulars; Supervise the updating of financial records to ensure adherence with statutory provisions;
• Supervise implementation of an effective Accounting system and Standard Operating Procedures to safeguard prudent use of financial resources and integrity of financial information; and
• Coordinate development of departmental work plans and preparation of Performance Contracting reports

Operational Responsibilities / Tasks

• Prepare the Authority’s budget in accordance with Government regulation and circulars;
• Verify accuracy of quarterly and annual financial reports to ensure presentation of reports free from material errors and misstatements; Undertake analysis of financial information to provide recommendations on management of financial resources;
• Carry out assessment on tax management to confirm adherence to statutory provision on taxes and adequacy of tax computations; Monitor remittance of revenue from designated sources;
• Review payments and confirm adherence to set requirements;
• Prepare correspondences to both internal and external contacts e.g.,
• auditors, bankers, financiers, Government ministries and statutory institutions such as Kenya Revenue Authority, suppliers, contractors and consultants to ensure timely feedback;
• Facilitate audit activities by providing responses to audit queries and providing relevant supporting evidence;
• Provide advice on the ability of the Authority to meet its financial obligations through monitoring working capital and liquidity;
• Respond to accounting inquiries from management and resolve financial queries as they arise;
• Contribute in review of existing accounting and internal controls procedures and a recommend changes; and
• Implement financial policies, plans and Departmental strategies

Person specification

• Masters’ degree in any of the following: Commerce, Accounting, Business Administration, Finance, or equivalent qualification from a recognized institution
• Bachelor’s Degree in Accounting, Finance or recognized equivalent.
• CPA (K) or equivalent
• Member of a relevant professional organization.
• Management Course lasting not less four (4) weeks
• Supervisory course lasting not less than two (2) weeks
• Six (6) years relevant working experience as an Accountant
• Certificate in Computer Proficiency
• Meets the provisions of chapter six of the constitution

Competencies and skills

• Strong negotiation skills
• Strong communication and presentation skills
• Good mentorship and coaching skills
• Good analytical skills
• Problem solving
• Leadership and supervisory skills

go to method of application »

REF: AMS/16

The position is responsible for monitoring and reporting on the risk profiles of insurers on an ongoing basis to ensure that insurers are financially sound and stable.

Job specifications

Duties and responsibilities will entail:

Managerial/Supervisory responsibilities

• Monitor and implement minimum requirements in relation to capital, governance and risk management to ensure safety and stability in the insurance industry.
• Monitor and implement set out practices and steps to be followed for compliance ensure fair market practices in the industry.
• Monitor compliance with AML/CFT Act by members of insurance industry to ensure effective reporting on AML/CFT issues to the Financial Reporting Centre.
• Monitor and Implement policy guidelines, regulations and amendments in the Insurance Act for supervision of the insurance industry;
• Monitor and implement risk profiling framework for proactive intervention focused on fostering insurance industry stability and consumer protection.
• Implement the section’s standard operating procedures;
• Train, develop, coach and mentor junior staff in the section;
• Execute the section’s work plan, budget and procurement plan;
• Implement, monitor and evaluate risk assessment framework for the section.

Operational Responsibilities / Tasks

• Assess potential impacts of developments and trends arising out of regional and international supervision practices.
• Prepare reports on off-site and on-site supervision of regulated entities;
• Implement, monitor and evaluate the risk assessment framework for the section.
• Prepare report for use at the supervisory colleges.
• Implement policies on group-wide, cross-border, regional and international insurance supervision;
• Implement the department’s standard operating procedures

Person specification

• Master’s degree in Statistics, Insurance, Finance, Risk Management, Economics, Law, Business Administration, Commerce or its equivalent;
• Bachelor’s degree in Commerce, Business Administration, Statistics, Insurance, Finance, Economics, Law, or its equivalent;
• Six (6) years relevant experience;
• Management Course lasting not less four (4) weeks Supervisory Course for not less than two (2) weeks;
• Professional qualifications in Insurance or Accounting (ACII/AIIK/FLMI/CPA).
• Member of a relevant professional body
• Certificate in Computer Proficiency.
• Meets provision of chapter six of the Constitution

Competencies and skills

• Strong negotiation skills
• Strong communication and presentation skills
• Good mentorship and coaching skills
• Leadership and supervision skills

go to method of application »

REF: AMSCM 17

The position is responsible for the operations management of the Supply Chain Management function. Advising the user department on the best procurement practices while ensuring there is continuous availability of goods, work and services to ensure seamless operations.

Job specifications

Duties and responsibilities will entail:

Managerial/Supervisory responsibilities

• Develop Supply Chain management processes, procedures, legislation for effective and efficient operations;
• Develop draft contracts in conformance and compliance tender documents to ensure compliance with legislation and protection of Authority’s interests;
• Ensure preparation of professional opinion to the Accounting Officer in compliance with PPADA and the Regulations;
• Prepare professional opinion to the Accounting Officer in compliance with PPADA and the Regulations;
• Develop and Implement and enforce regulations and policies on supply chain management that aligns to the Corporate Strategy;
• Develop, review, and maintain supplier selection, evaluation methods and performance strategies to improve their effectiveness and efficiency;
• Support users in conducting market research, advice on budget estimates as well as guiding in the preparation of appropriate tender documents;
• Implement all supply chain for goods, works and services in the Authority and discharge of duties in line with the Public Procurement & Asset Disposal Act and Regulations;
• Review the preparation of statutory reports to PPRA and other reports for goods, works and services and recommend for submission;
• Develop supplier relations for effective performance contract and delivery goods, works and services;
• Compile and Divisional Annual Procurement and Disposal Plan in liaison with all head of departments;
• Develop all risks related to procurement and contract management by ensuring that appropriate controls are instituted and implemented to mitigate and eliminate the risks
• Develop and implementation of the Department’s implementation of Quality Management System, risk management and knowledge management to ensure compliance.
• Coordinate and review posting of tenders and information to the relevant IRA websites and Government

Operational Responsibilities / Tasks

• Participate and offer secretariat aspect of procurement committees that are in conformance with the Act and Regulations;
• Compiling supply chain management data;
• Implement and enforce regulations and policies on supply chain management;
• Prepare analyse supply chain estimates of expenditure;
• Verify and participate in the disposal of Assets;
• Coordinate and analyse the material receipt from suppliers and issues to contractors; carrying out internal monitoring and evaluation of goods and services;
• Lead and participate in stock taking exercise;
• Prepare any analyse stocks reconciliations;
• Ensures suppliers are paid promptly by processing and passing the payment documents to finance within the specified period;
• Supervise stores operations;
• Plan, coordinate and execute timely and quality supply chain operations; Prepare appropriate tender documents in liaison with the user departments.
• Participate in the evaluation of tenders, proposals, quotations and offer secretarial services;
• Participate in the Inspection & Acceptance of goods, works and services and prepare inspection report;
• Prepare of annual and revised procurement and disposal plans;
• Maintain proper procurement records to ensure adequate audit trail;
• Conduct periodic market survey for goods, works or services;
• Keeping track of tenders in progress and generating status reports. Responsible for tender box opening of tenders, proposals, quotations; Preparation of tender advertisement in the local press and posting them on IRA and State Portal website;
• Assist manage contracts with the user departments and report any variations in contract terms and conditions

Person specification

• Masters’ degree in Procurement and Supplies management, Logistics and Supply Chain Management, Economics, Business Administration, Commerce, Entrepreneurship or relevant field from a recognized institution;
• Bachelor’s degree in any of the following disciplines: Supply Chain Management and Logistics, Commerce/Business Administration (Supplies Management option) Or relevant qualification from a recognized institution;
• Membership to Kenya Institute of Supplies Management(MKISM) or Chartered Institute of Purchasing and Supplies(CIPS) or equivalent
• Management Course lasting not less four (4) weeks
• Supervisory Course for not less than two (2) weeks
• Proficiency in IT with working experience gained in an automated ERP environment
• Six (6) years relevant experience
• Meets the provisions of chapter six of the constitution

Competencies and skills

• Strong negotiation skills
• Strong communication and presentation skills
• Good mentorship and coaching skills
• Leadership and supervision skills

go to method of application »

REF: EOA/18

The position will be deployed in Office of Commissioner of Insurance & Chief Executive Officer and shall be responsible for enquiries; providing secretarial services in a given office, receiving and attending to clients.

Job Specifications

Duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Provide secretarial, typing and other related activities in the Chief Executive Officer’s office
• Maintain efficient and effective communication channels between the office of the Chief Executive Officer, Board Chairman, Directors, IRA Departments and external customers.
• Handle the Chief Executive Office correspondence, filing, registry, letters, reports, memos and respond to simple correspondence.
• Maintain the Chief Executive Officer’s diary, calendar and schedule of appointment so as to ensure there is no clash or overlap and inform CEO accordingly to approve or change.
• Receive and screen incoming calls, visitors, correspondences and reports.
• Handle routine matters, determine and refer to the Chief Executive Officer for action.
• Oversee the prompt collection and delivery of incoming and outgoing mail to correct addresses
• Supervise the Chief Executive’s office administration matters relating to cleaning, messengerial tasks, reception, telephone, e-mail, fax, enquiries, complaints, etc., and direct as appropriate
• Maintain inventories of office equipment and supplies, monitor utilization of consumables and requisition of additional supplies
• Coordinate local and international travel for the Chief Executive Officer.
• Coordinate speeches for functions and to ensure quality checks. The CEO is involved in development of international speeches but for local speeches, responsibility for coordination between the contributors is held by this role.
• Organize meetings and forums

Operational Responsibilities / Tasks

• Maintaining office diary and travel itineraries;
• Ensuring security of office records, equipment and documents, including
• Word and data processing;
• Preparing responses to simple routine correspondence; Managing e-office;
• Operating office equipment;
• Attending to visitors/clients;
• Handling telephone calls and appointment classified materials;
• Establishing and monitoring procedures for record keeping of correspondence and file movements;
• Maintaining an up to date filing system in the office;
• Ensuring security, integrity and confidentiality of data within the office;
• Managing office protocol and etiquette; and
• Supervising of office cleaning

Persons Specifications

• Masters’ degree in business administration or a business related field
• Bachelors’ degree in business administration, secretarial studies or a business related field
• Member of a professional Body where applicable
• Certificate in Computer Proficiency
• Six (6) years’ experience in a similar position
• Supervisory course lasting not less than two (2) weeks will be an added advantage
• Meets the provision of chapter six of the Constitution

Competencies and skills

• Strong negotiation skills
• Strong communication and presentation skills
• Good mentorship and coaching skills
• Leadership and supervision skills

go to method of application »

REF: SCCAO/19

The position is responsible for providing professional and efficient front office services to uphold corporate image of the Authority.

Job Specifications:

Duties and responsibilities will entail:

• Managing incoming and outgoing calls and route to appropriate persons;
• Directing enquiries from external stakeholders to relevant employees;
• Managing guests in a professional manner;
• Managing internal stakeholders;
• Monitoring flow of visitors for security controls;
• Maintaining the appointment diary either manually or electronically;
• Maintaining the facilities booking system i.e. booking of boardrooms and meeting rooms;
• Scheduling appointments for internal and external stakeholders;
• Maintaining call records and expenditure for monitoring purposes; Implementing Quality Management System standards and continuously identifying and managing risks;

Persons Specifications

• Bachelors’ Degree in relevant field
• Relevant professional qualifications
• At least four (4) years related work experience;
• Meets the requirements of Chapter Six of the Constitution

Competency and Skills

• Good communication skills
• Good organization and inter personal skills
• Ethical and integrity
• Team player

go to method of application »

REF: SCCO/20

The position is responsible for implementing the strategies aimed at maintaining IRA’s positive reputation and brand image through effective corporate communication practices, media relations, stakeholder engagement, corporate social responsibility, brand and events management. The position is also implementing strategies aimed at enhancing and maintaining service delivery and good customer experience.

Duties and responsibilities will entail:

Managerial / Supervisory Responsibilities

• Implement Communication Strategies and programs to support business decisions and overall implementation of the Strategic Plan to enable the Authority respond and address its internal and external stakeholders’ needs and expectations.
• Execute media relations plans across all media platforms and provide media relations and liaison support to enhance accurate and balanced reporting of the Authority.
• Plan and implement identified corporate social responsibility activities and prepare reports of the same.
• Preparation of information, education and communication materials such as media releases, newsletters, interview briefs and broadcast materials to support the achievement of communication outcomes;
• Undertaking media monitoring and prepare reports;
• Implementing quality management standards and continuously identify and manage risks in their operational areas.
• Implement end to end flagship IRA events (e.g. Insurance Convention, CEO’s Forum, Insurance Open Days, launches, workshops, etc.) including preparation of the programme, managing suppliers and speakers/facilitators among other activities 
• Coordinate and carry out photography and videography duties at all corporate events.
•  Implement and supervise adherence to the IRA brand manual in all communication channels
• Coordinate the placement of media advertisements across print media platforms
• Continuously maintain the official digital communication platforms by providing and updating content to ensure that they are current.
• Identify strategic events and partnerships for consideration and coordinate the Authority’s participation in the same for enhanced visibility and corporate image.
• Oversee the production of publicity collaterals/corporate merchandise and coordinate distribution of the same;

Operational Responsibilities / Tasks

• Provide content for the IRA website and ensure that it is updated and remains relevant for purposes of information dissemination
• Assist in organizing and managing press conferences, media coverage and respond to incoming media calls
• Provide input for speeches, news releases, fact sheets, newsletters and any other presentations or reports as required
• Develop and maintain a database for distribution of IRA’s Information, Education and Communication (IEC) materials
• Assist in gathering information, write articles and edit newsletters, reports, journals and other publicity materials
• Continuously update the media database and coordinate planned media events like journalists’ training.
• Provide guidance, coach and mentor staff within the department.
• Plan, prepare and execute stakeholder and publicity activities in furtherance of the Authority’s mandate.
• Provide Corporate Communication and Customer Service support to all departments within the Authority.
• Participate in joint financial sector regulator forums

Persons Specifications

• Bachelors degree in Mass Communication, Communication Studies, Journalism, Public Relations or any other approved equivalent qualifications from a recognized University/Institution;
• Possess three (3) years’ experience or relevant field.
• Be a member of a relevant professional body
• Certificate in Computer proficiency
• Meet the provision of Chapter Six of the Constitution of Kenya

Competency and Skills

• Excellent oral and written communication skills
• Strong communication and presentation skills
• Good analytical skills
• Problem solving
• Professionalism kills
• Leadership and supervision skills

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REF: SO/21

The position is responsible for carrying out prudential supervision, licensing and enforcement to ensure financial soundness and proper governance of regulated entities.

Job Specifications

The duties and responsibilities will entail:

• Carry out risk profiling of regulated entities in line with the risk-based supervision framework for proper assignment of risks and management of resources.
• Continuously monitor, evaluate and report on the risk status of each of the assigned entities to allow for early intervention in the case of high-risk companies.
• Carry out offsite and on-site surveillance of regulated entities to ensure an up-to-date risk profile.
• Enforce penalties, restrictions, directives, inspection/investigation recommendations, offsite surveillance and market conduct recommendations and any other requirement of the Insurance Act, regulations, guidelines and rules.
• Prepare reports on compliance with set minimum requirements in relation to capital, governance and risk management to ensure safety and stability in the insurance industry.Prepare reports on compliance with set out practices and steps to be followed to ensure fair market practices in the industry.
• Analyse any requests for approval under the Insurance Act.
• Analyse and recommend for approval of reinsurance programmes as provided under the Insurance Act.
• Process lien applications as provided under the Insurance Act.
• Conduct preliminary analysis of applications for licensing for regulated entities to ensure completeness and accuracy of information.
• Assess non-compliance with laws and regulations by regulated entities and submit reports for necessary actions.
• Prepare a variety of reports, memos and correspondences related to licensing and enforcement activities.
• Participate in the formulation and development of policies and procedures for the development of the insurance industry.
• Participate in training of members of the industry.
• Participate in supervisory colleges.
• Participate in the development of departmental work plan, budget and procurement plan.

Persons Specifications

• Bachelor’s degree in Insurance or Accounting
• Certificate in Computer Proficiency.
• Meets provision of chapter six of the Constitution

Competency and Skills

• Strong communication and presentation skills
• Good analytical skills
• Problem solving
• Professionalism

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REF: CPO/22

The position is responsible for safeguarding the interest of policy holders and beneficiaries, strengthening public trust and consumer confidence in the insurance sector. The position ensures that market conduct of regulated entities is in compliance with insurance legislations.

Job Specifications

Duties and responsibilities will entail:

• Collect and collate information on insurance companies' operations, marketing, underwriting, rating, policyholder service, producer licensing, complaint handling and claims handling processes to ensure that regulated entities maintain high standards of integrity and fair dealing in conduct of their business;
• Collect data on the TCF tool and report to CPO to determine compliance with TCF outcomes.
• Participate in logistics in the department such as organization for meetings, workshops and smooth flow of information.
• Handle the communication logistics for decisions made on complaints and disputes to insurance policyholders and beneficiaries.
• Register complaints reported by policyholders and beneficiaries
• Attend to walk in customer enquiries and writing reports on the same
• Attend to telephone enquiries and writing reports on the same.
• Attend to email enquiries and writing reports on the same.
• Handle complaints from policyholders and beneficiaries, communicate decisions and regularly review companies’ complaints and generate reports on the trends for review by management.
• Generate reports on capacity building undertaken on regulated entities for review by management.
•  Identify and recommend legislative changes aimed at protecting the consumers.

Persons Specifications

• Bachelor’s degree in Insurance, Risk Management or law
• Certificate in Computer Application
• Meets the provisions of chapter six of the constitution

 Competencies and skills

• Strong communication and presentation skills
• Good analytical skills
• Problem solving
• Professionalism

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REF: RIO/23

The job holder will support the research and innovation Department in implementation of programs and projects as well as to collect, analyse data and writing of reports.

Job Specifications

Duties and responsibilities will entail:

• Support in Identifying project objectives, research methods, collect data monitor the activities of research teams.
• Support in carrying out research and reviews to anticipate market developments and innovations.
• Support in carrying out quantitative data analysis of existing secondary data sets and primary quantitative data, using Excel and/or SPSS or any other appropriate software.
• Support in organising, designing and carrying out qualitative fieldwork in different locations and contexts across the insurance industry.
• Support in conducting qualitative analysis of data through interviews, focus groups, workshops or other methods.
• Carrying out desktop research, using a range of methods and sources of data.
• Write research reports and carry out analytical work and offer support services to other Directorates on research and innovation related issues.

Persons Specifications

• Bachelors’ degree in Economics, insurance, or Statistics;
• Certificate in Computer Proficiency
• Handle logistics in the department such as organization for meetings, workshops and smooth flow of information and programs
• Proficiency in relevant data analysis software (SPSS, STATA, R)
• Meets the provisions of chapter six of the constitution

Competencies and Skills

• Strong communication and presentation skills
• Good analytical skills
• Problem solving
• Professionalism

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REF: CRO/24

The job holder is responsible for implementing strategies aimed at enhancing and maintaining service delivery and customer experience for increased customer satisfaction and establishment of a positive reputation and corporate image.

Job Specifications

The duties and responsibilities entail:

• Implement activities articulated in the customer relations strategies for enhanced customer experience, value addition, customer satisfaction and support the realization of strategic objectives.
• Receive, register and maintain a database of all complaints lodged at the Authority.
• Investigate, resolve or escalate (where necessary) and provide feedback to customers as appropriate.
• Prepare monthly customer relations report.
• Maintain customer relationships to build a reputation for excellent service
• Monitor social media for complaints and issues raised against the Authority and provide/coordinate the provision of responses
• Initiate and follow up on the timely resolution of public complaints made against the Authority.
•  Implement the customer satisfaction survey recommendations to address service gaps identified during annual surveys
• Prepare quarterly implementation reports
• Implement innovative customer service initiatives to keep abreast with emerging customer needs and expectations.
• Implement the customer relations management systems using CRM programs to enhance customer service and experience across all departments

Persons Specifications

• Bachelors degree in Mass Communication, Communication Studies, Journalism, or Public Relations ;
• Be a member of a relevant professional body
• Certificate in Computer proficiency
• Meet the provision of Chapter Six of the Constitution of Kenya

Competencies and skills

• Excellent oral and written communication skills
• Strong communication and presentation skills
• Good analytical skills
•  Problem solving
• Professionalism

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REF: LO/25

Provides legal, regulatory and compliance support to the divisions, departments and business teams, represents the Authority in legal proceedings, and effectively executes legal and operational risk management actions in accordance with the Directorate’s policies and procedures.

Job Specifications

Duties and responsibilities will entail:

• Supervising and guiding legal assistants in the execution of their duties as instructed by the Senior Legal Officer
• Identifies and recommends actions on legal and compliance risks
• Provision of legal advice and opinions on all aspects of law
• Undertaking research on assigned legal issues
• Participate in legal representation and monitoring of legal matters in Court
• Participate in any alternative dispute resolution (ADR) mechanisms
• Receives and acts upon all court summons, pleadings and demand letters served upon the Authority
• Participates in the instruction, appraisal and supervision of external legal counsel representing the Authority in court, tribunal and other legal proceedings
• Updating the litigation register, court diary and bring-up diary
• Drafting pleadings, legal instruments, contracts, leases and any other legal documents
• Advising on legal issues arising in applications for registration and licensing of insurers and intermediaries
• Providing day to day advise the Consumer Protection Section in complaint resolution activities
• Participates in collection, collation, analysis and reporting of information on the management of legal and compliance risks
• Drafts articles for publication in the Authority’s legal and policy publications and write-ups
• Conducting legal awareness training for staff in accordance with the annual legal awareness training plan
• Participates in performance management, mentoring and coaching of legal assistants
• Undertaking any other assignment as may be required

Persons Specifications

• A Bachelor's Degree in Laws
• A Post Graduate Diploma in Laws from the Kenya School of Law
• An Advocate of the High Court of Kenya
•  Must be a member of the Law Society of Kenya with a current practicing certificate
• Proficiency in ICT
• Meets the provision of Chapter Six of the Constitution

Competencies and skills

• Strong communication and presentation skills
• Good analytical skills
• Problem solving
• Professionalism

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REF: IA/26

The position is responsible for executing audit plans for individual internal audit assignments to provide independent and objective assurance on the effectiveness of the Authority’s risk management, control, and governance processes; as well as audit consultancy services designed to add value and improve the Authority’s operations.

Job Specifications

Duties and Responsibilities will entail: -

• Execute individual audit assignments based on tests and programs designed by the Senior Internal Auditor;
• Collect audit evidence, document working papers and draft audit reports for review by Senior Internal Auditor;
• Ascertain that transactions have been made in accordance with set regulations and vouch their accuracy and propriety;
• Verify existence of assets administered by the Authority and recommend safeguards for their protection;
• Review the accuracy, timeliness and relevance of financial information and other disclosures provided to management;
• Carry out independent assessment of the application and compliance with established policies, procedures and other applicable laws and guidance in the Authority; and
• Monitor implementation of audit recommendations raised from internal and external audits

Persons Specification

• Bachelor’s Degree Accounting, Finance, or Computer Science or any other.
• Professional qualification in CPA, ACCA, CIA, CISA or any other relevant certifications from a recognized Institution.
• Member of the Institute of Internal Auditors, Institute of Certified Public Accountants, ISACA or any other relevant professional body
• Two (2) years relevant experience
• Certificate in Computer Proficiency
• Meets the provisions of chapter six of the Constitution

Competency and Skills

• Strong communication and presentation skills
• Good analytical skills
• Problem solving
• Professionalism

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REF: CCO/27

The position is responsible for providing professional and efficient front office services to uphold corporate image and facilitate seamless operations of the Authority

Job specifications

Duties and responsibilities will entail:

• Managing incoming and outgoing calls and route to appropriate persons; ii) Directing enquiries from external stakeholders to relevant employees;
• Managing guests in a professional manner;
• Managing internal stakeholders;
• Monitoring flow of visitors for security controls;
• Maintaining the appointment diary either manually or electronically;
• Maintaining the facilities booking system i.e. booking of boardrooms and meeting rooms;
• Scheduling appointments for internal and external stakeholders;
• Maintaining call records and expenditure for monitoring purposes;
• Implementing Quality Management System standards and continuously identifying and managing risks; and

Person specification

• Bachelor’s degree in relevant field from a recognized institution Certificate in Computer Proficiency
• Meets the requirements of chapter six of the Constitution.

Competencies and skills

• Good communication skills
• Good organization and inter personal skills Ethical and integrity
• Team player