Vacancies at Jubilee Insurance

Job Ref. No. JLIL152

 Role Purpose

• The RPA Developer shall work cross-functionally with business operations, business analysts and other stakeholders to create and optimize workflow processes. The successful candidate shall also lead initiatives related to designing and managing workflow automation projects, testing and bug fixing. The ideal candidate should demonstrate knowledge of modern RPA technologies such robotics and intelligent workflows.

Main Responsibilities

• The Robotic process automation developer position is focused on delivering business value quickly by automating manual and repetitive tasks. This developer will have the opportunity to implement, design, develop and maintain automation using RPA solutions, Reflections, and scripting languages such as VBA, Python, and PowerShell
• Support the strategy, design, development, and deployment of RPA technology-enabled solutions to meet customer and company practice needs.
• Work with Business Analysts, Scrum Masters, QA Analysts, Product Owners, Project Managers to support the RPA architecture planning, development, and implementation effort through the delivery of quality and timely projects.
• Working with a dynamic team to refine and expand the automation based upon user’s feedback.
• Create reusable workflows and library components to reduce the development time and increase maintainability using UiPath. Proactively identify issues and bugs and provide solutions to mitigate and resolve these issues.
• Maintain code quality and document all required artifacts.
• Perform audits at the end of each RPA project lifecycle.
• Support deployments or troubleshoot production issues outside of work hours and participate in an on-call rotation as-needed.
• Maintain current knowledge of relevant technologies and business processes.

Key Deliverables

• Modelling and developing out robotic processes during the project development stage using UiPath Reframe work.
• Updating and maintaining Developer Standards around RPA best practices.
• Monitoring and guiding peers via code reviews, development sessions and pair- programming.
• Investigating and documenting better practices/alternative solutions that could be used in future development.

Key Competencies

• Team spirit
• Creativity and presentation skills
• Learning on the Fly
• Dealing with Ambiguity
• Time and user Management
• Problem Solving and attention to detail.

Qualifications

• Bachelor’s Degree in Computer Science, Telecommunications or any other relevant field

Relevant professional qualification

• 2+ years’ experience in any of the programming languages like C/C++, Python, VB Script, PHP, Ruby, Java, JS, .Net.

Relevant Experience

• Minimum 4 years of experience in a software development role
• Experience architecting and developing workflow-based solutions or functionality
• Experience with web development technologies preferential and UiPath RPA Software advantageous
• Experience leading a team 

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Job Ref. No: JHIL082

Role Purpose

• Under general supervision, the role holder is responsible for performing intermediate and daily quality assurance reviews to ensure and report on the accuracy of claims processing end-to-end and other key business processes.

Main Responsibilities
Operational

• Periodically and methodically audit medical claim transactions, including high value claims.
• Determine error sources and give recommendations for resolving.
• Ensure pricing arrangements have been applied accurately.
• Analyze claims’ supporting documents to establish validity and liability.
• Monitor key interfaces and ensure that they adhere to the set claims-handling standards and escalate non- adherence to management.

 Corporate Governance

• Ensure compliance with company policies, procedures, and regulatory guidelines.
• Maintain confidentiality and handle sensitive information in accordance with privacy laws and regulations.
• Adhere to ethical standards and maintain professional conduct while dealing with confidential or sensitive matters.

 Culture

• Engaging in ongoing professional development activities to enhance knowledge and skills in quality assurance, regulatory compliance, and corporate governance.
• Foster effective working relationships with internal stakeholders.
• Foster a culture of accountability and responsibility within the quality assurance function.
• Serve as a role model for exceptional customer service and professionalism.
• Change Management: Assist in driving change initiatives within the quality assurance team and the broader organization. Help team members adapt to changes and foster a culture of agility and continuous improvement.

Key Competencies

• Detail-oriented with problem-solving abilities, structural and conceptual thinking.
• Ability to handle detailed tasks and work with varying types of data.
• Ability to maintain confidentiality.
• A team player willing to learn, apply and improve Quality Assurance best practices consistently.

 Qualifications

• Bachelor’s degree in any Healthcare related field.
• Proficiency in data analysis using MS Excel or other advanced tools is an added advantage.
• Professional qualification in Insurance (ACII, AIIK) is an added advantage.
• Knowledge of medical insurance claims processes and procedures.
• Knowledge and experience in clinical settings.
• Knowledge and experience in the insurance concepts & regulatory requirements.

Relevant Experience

• 3 years’ experience in customer service or quality assurance in the insurance industry

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Job Ref. No: JHIL083

Role Purpose

• To ensure collection of premiums, TPA/ Fund statements preparation & Replenishment and support the business on medical financial issues.

Main Responsibilities
Operational

• Third Party Administration (TPA)/Fund management i.e., preparation of fund statements, ensure timely replenishment and suspension of schemes due to non-payment.
• Fund, premium accounts reconciliation.
• Collection of outstanding premiums.
• Collection of medical undertakings and non-payables (reimbursements of payments undertaken on behalf of clients).
• Members benefit management i.e., sending out utility reports & member statements.
• Timely assistance to clients / brokers and staff by answering questions and responding timely to requests and queries.
• Update monthly excess and TPA reports by 10th of every month.
• Collection of Admin fees on TPA and undertakings.
• Meeting brokers / clients to resolve TPA/ fund and premium reconciliation issues.
• Preparing and presenting weekly sectional credit control reports.
• Ensure timely preparation of weekly & monthly reports as per the SLAs.
• Corrects problems by coordinating and resolving information; and identifying systems and procedures problems.
• Miscellaneous duties as assigned by management.

 Corporate Governance

• Ensure compliance with company policies, procedures, and regulatory guidelines.
• Maintain confidentiality and handle sensitive information in accordance with privacy laws and regulations.
• Adhere to ethical standards and maintain professional conduct while dealing with confidential or sensitive matters.

 Culture

• Engaging in ongoing professional development activities to enhance knowledge and skills in finance and accounting, regulatory compliance, and corporate governance.
• Foster effective working relationships with internal stakeholders.
• Foster a culture of accountability and responsibility within the quality assurance function.
• Serve as a role model for exceptional customer service and professionalism.
• Change Management: Assist in driving change initiatives within the quality assurance team and the broader organization. Help team members adapt to changes and foster a culture of agility and continuous improvement.

Key Competencies

•  Analytical skills
• Good mathematics and statistics skills
• Attention to detail.
• Verbal and written communication skills
• IT skills
• Good judgment
• Negotiation and interpersonal skills

Qualifications

• Bachelor’s degree in accounting and finance
• Certified Public Accountant (CPA)
• Proficiency in data analysis using MS Excel or other advanced tools is an added advantage.
• Professional qualification in Insurance (ACII, AIIK) is an added advantage.
• Knowledge and experience in the insurance concepts & regulatory requirements.

Relevant Experience

• 1 - 2 years’ experience in Credit control or accounting role