Vacancies at Safal Group

Description

Key Performance Areas:

• Attend to walk-ins and customer enquiries within acceptable turnaround times.
• Provide detailed & accurate product/service information to customers to enable them to make informed purchase decisions.
• Prepare sales quotations, Upon Confirmation of payment, key in customer orders for production.
• Maintain updated and authorized prices & discounts for all second-quality customers
• Keep a proper/accurate record of the second quality/scrap customers
• Prepare loading slips; ensure all documentation is in order for loading, invoicing until the vehicle is out of the premises – for second quality material
• Prepare loading slips to dispatch for loading and ensure documentation is in order
• Provide excellent customer service
• Keep counter and display area clean, organized and presentable
• Participate in monthly and annual stock-taking exercise
• Any other duties allocated by management.

Requirements

Minimum Qualifications and Experience Requirements :

• Diploma in Business Related Course
• Bachelor's Degree in Business will be an added advantage
• 2 years of general work experience with 1 year of relevant working experience
• Must have worked in the Manufacturing/Construction Industry
• General knowledge of ERP systems is required

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Description

Key responsibilities:

• To manage the overall operations of the service centre in terms of profiling, maintaining coils and finished good stocks, ensuring the Service centre is kept in proper condition.
• To direct and manage the direct sales force in targeting the direct business in the defined areas.
• To manage the walk-in customer business
• To ensure the distribution customer orders are profiled and despatched as directed by the Customer Service Department.
• To manage the project sales through the Technical Sales Representative.
• To coordinate and manage MARCOM programs as required for the Service Centre with the support of the Marketing team
• To build the Roofing Solutions selling business by combination of roofing sheets, accessories and truss systems
• To manage the required and targeted contribution per MT

Requirements

Qualifications required:

• Minimum academic qualification: Bachelor's Degree in any relevant field
• Qualifications as an added advantage: Diploma in Sales & Marketing
• Professional registration:

 Experience required:

• General work experience (years):  7-10  years
• Specific to the position (level/discipline/years): 2-3 years
• Industry: Exposure in the Building Material Industry

Key competencies and skills:

• Leadership Skills
• Analytical skills
• Planning & organizing skills
• IPR Skills
• Strong domain understanding of the Sales & Marketing process
• Conflict resolution skills
• Effective communication skills

Language requirements:

• English
• Kiswahili

Computer literacy:

• Microsoft Office packages
• ERP systems

Personality profile:

• Positive
• Employee-centric
• Fast-paced and prompt
• Achievement oriented
• Energetic and Enthusiastic
• Self-motivated
• Focused
• High level of integrity