Job Opportunities at Wanda Organic Limited (WOL)

Reports To: Regional Distribution Supervisor

In 2011 Wanda Agriculture was established to address these challenges and deliver along the triple bottom line – profit, people and planet.

Having completed its technology research and licensing phase, proof of concept stage and first half of its pilot phase, the company has split into two strategic units – Wanda Organic to produce effective soil and plant health solutions and Wanda Mobile to distribute the solutions and service the end user.

Tasks

Overall management of the county depot operations

Distribution Officer Job Responsibilities

• County Depot – manage daily operations as per Standard of Procedures (SOPs).
• Stock Management – maintaining and reconciling of stocks as per Standard of Procedures (SOPs).
• Agent network management – implement the recruitment, onboarding and relationship management of agents as per contracts.
• Logistics Management – implementing daily stock dispatch to agents as per quality assurance requirements.
• Reporting – provide daily reports as per the supervisor’s request.
• Customer complaint management – resolve customer complaints as per supervisor’s instructions.

Qualifications for the Distribution Officer Job

• Diploma in business administration, logistics and agriculture related Field
• Experience in stores management will be added advantage.
• Computer literate is a MUST.
• Communication and customer service skills.
• Ability to multi‐task
• Work under pressure

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Responsible for:

Responsible for supervising the day to day running of the regions sales, staff maximization to ensure the efficient delivery of its operations.

Regional Sales Officer Job Responsibilities

• Strategy formulation – participate in annual planning and quarterly review of strategy
• Recruitment of contractors – interviewing, selection, on-boarding and exit of the team in line with company policies and procedures.
• Daily operations management – Set work schedule and ensure they are followed including on ground support where necessary as per agreed strategy.
• Reporting – Daily reports to immediate supervisor including three days of monthly status workshop at the head office.
• Training – periodic training of contractors with the focus on agronomy and sales skills.
• Customer complaint management – on ground support for customer complaint about product use and efficacy.
• Relationship Management & company representation – maintain stakeholder relationship within respective territory.

Key Performance Measures

• Sales Targets
• Customer acquisition and maintenance metrics
• Company efficiency (Processes and systems)
• Team satisfaction and turnover.

Qualifications for the Regional Sales Officer Job

• Bachelor’s degree in agriculture or related field.
• Minimum of 3-5 years of sales experience
• Must have dealt with agrochemicals and fertilizer sales in farms.
• Previous experience in a supervisory capacity
• SAP experience preferred
• Willing to travel widely throughout Kenya
• Communication, sales, and customer service skills.
• Strong problem solving and organizational skills.
• Ability to multi‐task and work under pressure
• Strong coaching and performance management skills
• Strong interpersonal and customer service skills