Host / Hostess at Fairmont Hotels & Resorts

Summary of Responsibilities:

Responsibilities

Reporting to the F & B Services Manager responsibilities and essential job functions include but are not limited to the following

• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

   

Primary Location

Kenya-Masai Mara National Reserve-The Fairmont Mara Safari Club

Employee Status

Regular

Job Level

Colleague

Schedule

Full-time

Shift

Rotating / Shift Work

Travel

No

Closing Date

• Apr.2017, 3:59:00 PM

Qualifications

• Previous service experience an asset
• Previous Point of Sale System experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps

   

Visa Requirements: Must be eligible to live and work in Kenya.