Administrative Assistant at Nyanza Reproductive Health Society (NRHS)

REPORTING TO: Research director

JOB DESCRIPTION:

Duties & Responsibilities:

• Receive, register and escort study participants to counseling and clinic services and receive and direct participants in return visits; Place phone reminders to clients to return for appointments; Receive and direct official correspondence, office visitors and incoming calls and forward them to the appropriate officers.
• Provide clinic support in client enrolment, registration, appointments management, follow ups and defaulter tracing, and support in maintaining client files, making linkages and scoring client activity against recruitments
• File data and perform other clerical tasks as assigned for other departments.
• Order and maintain relevant office supplies for effectiveness of office duties.
• Operate a variety of standard office machines including computers, phone, fax, photocopying machines among others. Assist in sending goods through courier services or any other appropriate mode.
• Initiate and maintain research records for study participants; identifying, rectifying, and reporting missing components.
• Assisting with study documents and sensitive materials while maintaining confidentiality.
• Handle petty cash, documenting all transactions with accuracy and transparency.
• Any other official duties assigned by your immediate supervisor or senior staff members

Qualifications and Competencies

• A minimum of diploma in secretarial/administrative studies or equivalent professional level experience.
• Minimum of 3 years’ experience as a receptionist, secretary, or administrative assistant in a busy clinical, research or office environment.
• Strong interpersonal and communication skills a must.
• Positive, helpful, friendly attitude toward a diversity of clients and coworkers essential.