Medical Detailer at Marie Stopes

Job Details

This post reports to the Deputy Director - Social Marketing Manager. The purpose of the post is to ensure a sustained increase in the uptake of MSK Social Marketing products across all channels leading to a reduction in unsafe abortion and unintended pregnancies.

• Promote the sale of MSK pharmaceutical products to reach and exceed set sales targets/CYPs/Surplus and Case numbers.
• The activities include:
  • Book appointments and orders with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments.
  • Increase awareness and use of MSK pharmaceutical products e.g. Dissemination of IEC materials for old and newly launched products.
  • Establishing and maintaining positive working relationships with medical staff and supporting administrative staff within MSK service delivery channels
  • Establish, segment, map and maintain a database of active service providers and dispensing agents
  • Maintain keen focus on product quality concerns and raise all matters in consultation with line manager Maintaining knowledge of new developments in the pharmaceutical sector, anticipating potential negative and positive impacts on the business and escalating the same to the line manager.
• Training and value clarification of providers with the aim of reducing abortion stigma at individual, health provider and community levels
• The activities include:
  • Conduct Continuous Medical Education (CMEs) around the project objectives and products to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.
  • Conduct Value Clarification and Attitude Transformation (VCAT), Youth Friendly Services training and Provider Shared Workshops sessions to respective HCPs and county governments.
  • Sponsor and attend annual professional meetings/ conferences/workshops/launches.
  • Participate in Community health workers (CHWs/CHVs) meetings and Youth Peer Educators (YPEs) meetings. Track and report training data and other related information to supervisor/RME in a timely, accurate and compete manner.

Qualifications & Experience:

• Qualifications in B. Sc in Biomedical Sciences from a recognized institution
• Previous experience in pharmaceutical marketing is key (at least 2 years in pharmaceutical marketing).
• Computer skills is essential (making presentations, sales analysis with excel e.t.c)
• Must be ready to travel a lot (up to 80%).
• Must have a valid driving license and minimum two (2) years driving experience.
• Always highly motivated and quite innovative

Skills:

• A high standard of written/spoken English and Kiswahili.
• Ability to multi-task and able to work well under pressure
• Good record-keeping skills with the ability to track and follow up on various requests
• Demonstrated high attention to detail and ability to follow through tasks to completion
• Punctual and reliable
• Good organisation and prioritisation skills
• Ability to work self directed and use initiative
• Ability to work well in a team environment; good interpersonal and communication skills
• Trustworthy and responsible
• Attitude / Motivation:
• Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. There are 13 key behaviours that MSI encourages in all employees and they are defined below:
• Initiative
• Thinking and taking action to make the most of opportunities by finding the optimum solution
• Innovative
• Thinking creatively and outside of the box so that ideas generated create a positive outcome
• Effective Communication
• Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise. Demonstrating diplomacy and maintaining confidentiality.
• Responsive
• Being responsive to changing priorities and demands
• Working Efficiently
• Planning, prioritising and organising work to ensure work is accurate and deadlines are met
• Sharing Information
• Sharing information and knowledge whilst maintaining confidentiality
• Focus on Learning
• Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
• Commitment
• Awareness and understanding of MSK’s goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
• Driven
• Drive and determination to deliver results
• Accountable
• Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate. Demonstrating integrity in all aspects of your work including financial integrity.
• Embracing Change
• Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
• Motivated
• Motivation towards achieving quality results to maximise potential
• Team Player
• Working as part of a team by being supportive, flexible and showing respect for each other