Activation Engineer at West Indian Ocean Cable Company (WIOCC)

Job Objective: 

To activate services on the WIOCC network and assist with network administration.

• Reporting Line: Network Administrator

Key Duties & Responsibilities

• Implement network and service activations and restorations
• Create service and network handover documentation
• Ensure that the network diagrams are always up to date for all Network Layers (e.g. SDH, OTN, MPLS, DWDM)
• Ensure that services and networks are handed over accurately and timeously to the NOC when fully operational
• Maintain accurate records of networks and services on OSS/BSS systems
• Plan and implement planned engineering works (PEWs) as required
• Address issues raised by the NOC, related to service and network configurations
• Develop, implement and operationalize standards and processes for activations, network records, service records and handover documentation
• Maintain a backup for all configurations done on each of the network equipment
• Assist with creation of ad hoc reports as needed
• Actively use and ensure data integrity of OSS/BSS systems

Minimum Qualifications

• Bachelor’s degree in engineering or equivalent
• Transmission Certifications - Ciena, Infinera, Tejas, Huawei

Minimum Experience & Skills

• Minimum of 5 year’s technical experience in the telecom industry with at least 3 years in network provisioning/activation or similar role
• Expert understanding of Transmission (DWDM, OTN, SDH) networks
• Expert understanding of OSS/BSS tools for Transmission (DWDM, OTN, SDH) networks
• Expert knowledge of Tejas, Infinera or Ciena products, NMS and provisioning
• Strong analytical and numerical skills and able to collate and interpret data from various sources
• Quick to understand technical issues and concepts
• Expert in Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
• Effective written and verbal communications skills evidenced by previous work history and accomplishments
• Excellent communications and presentation skills, including ability to summarize and concisely share key information to all levels within the organization
• Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
• Willing to work outside of normal office hour

Preferred Experience & Skills

• Has developed and operationalized standards for activations of Transmission (DWDM, OTN, SDH) networks
• Has automated provisioning/reporting of network services and capacity
• Has implemented PNI/LNI systems for Transmission (DWDM, OTN, SDH) networks
• Knowledge of relational databases and data querying languages

Attributes

• Client focused, relationship builder
• Integrity, honest with high ethical standards, boundless, passionate and flexible
• Personnel excellence, accuracy and attention to detail
• Collaborative, achieve results through teamwork and partnerships
• Strong analytical skills and able to collate and interpret data from various sources
• Good English language communicator with a natural aptitude for dealing with people