Applications Officer at ARB Apex Bank

ARB Apex Bank is seeking applications from suitably qualified applicants for the positions of Applications Officer.

Role Summary

•  To enhance operations of the ARB Apex Bank and Rural and Community Banks (RCBs) by designing, developing and implementing business software solutions and providing support to end-users.

Key Responsibilities

•  Provide maintenance and support of business application systems of the Bank to ensure timely rollout for use by RCBs.
•  Train RCBs on business systems to ensure users can effectively run the systems.
•  Liaise with consultants to roll out projects assigned to ensure they are completed on time and meet the Bank’s
•  Perform Close-of-Day activities to ensure the banking software is ready for use the next day and generate reports for submission to Applications
•  Resolve incidents logged in the Helpdesk System and escalate unresolved issues to vendors to ensure they are addressed
•  Provide support to users of software and applications used by ARB Apex Bank and RCBs
•  Apply patches and upgrade all business applications to correct errors and enhance the smooth use of the systems.
•  Connect new RCB Agencies to the Date Centre infrastructure in toms of setup, configuration end implementation of business applications
•  To perform any other tasks which may be assigned by the Supervisor

Qualification Required & Experience

•  A degree in Computer Science/Information Technology or a related field from a recognised University
•  At least six (6) years post-qualification experience in a similar environment
•  Relevant Professional Qualifications will be an added advantage

Knowledge and Skills Required

•  Working knowledge of IT Tools and Databases — MS SQL, HTMLS, C#, Oracle, Java
•  Proficient in the use of Microsoft Technologies
•  Excellent working knowledge of the core banking software preferably Temenos T24, with at least 4 years’ experience
•  Working knowledge of SWIFT/GIS and Cheque Cleating systems
•  Working knowledge of Enterprise Redhat Linux
•  Excellent networking skills
•  Good communication skills both written and verbal
•  Strong analytical mind
•  Excellent problem-solving skills
•  Good facilitation skills
•  Ability to work to strict timelines
•  Proficient in the use of MS Office Suite.