Assistant Internal Assessor at Africa Merchant Assurance Company Limited

The Assistant Internal Assessor will provide support to the Internal Assessor through analyzing and determining the extent of liability/damages on all claims, reported damage claims with a comprehensive cover, and assess and review external assessment reports.

Key Responsibilities

• Review reports from external assessors, ensuring the accuracy of information provided and flagging any discrepancies.
• Conduct site visits to verify facts listed in claimant forms and received reports, under the guidance of the Internal Assessor.
• Visit garages to track inspections and confirm the progress of vehicle repairs, reporting findings to the Internal Assessor.
• Assist in salvage committee activities as a member, providing support in decision-making processes.
• Identify and flag potentially fraudulent claims, providing initial recommendations for further investigation.
• Provide guidance and instructions to service providers as required, ensuring clarity and adherence to company policies.
• Ensure the safety of client vehicles under the company’s custody, conducting regular checks and reporting any issues.
• Maintain the company’s salvage register, ensuring proper, accurate, and timely recording of salvaged parts.
• Assist in preparing the monthly salvage catalogue, ensuring proper disposal of vehicles and other salvaged parts.
• Negotiate prices of vehicle repairs with garages, ensuring fair prices for the insurer and reporting negotiations to the Internal Assessor.
• Provide estimated repair durations and follow up with garages to ensure timely completion of repairs, updating the Internal Assessor on progress.
• Any other responsibilities assigned to the jobholder by the Claims Manager from time to time..

Qualifications and Experience

• A minimum of a Diploma in Automotive/mechanical engineering.
• A Certificate of proficiency from the College of Insurance is an added advantage
• A minimum of three (3) years of experience in Assessment for Insurance