Our client is a leading exporter of fresh fruits and vegetables to the European and Middle East Markets. They currently are seeking to hire an A Packhouse Manager who will be responsible for the management in all operational aspects of the packhouse including quality, productivity, health and safety, compliance, staffing and maintenance.
Roles & Responsibilities
Maintain excellent relationships with clients through good customer service.
Communicate new products to customers.
Answer questions from clients about company product and services.
Generate quotations, invoices and send to various clients for payment processing.
Filing of invoices and credit notes.
Follow up on new orders.
Confirmation of daily Local sales invoices in comparative of data in pastel.
Assist in liaison between local sales clients and production department
Acquire new clients and sales in the EU market .
Maintain sound relationship with the current clients, understand their needs and ensure their satisfaction.
Responsible for ensuring high touch customer service ,delivery and experience.
Manage and enhance the current company customer channels.
Abilities to periodically undertake products competitive landscape study and coming up with strategic plans to maintain company market position and client acquisition.
Periodically carry market research, surveys and development within the company products diversification plans.
Effectively work with production and logistics department in order to ensure timeless and seamlessly delivery of orders. Carry out shipment bookings, ensure proper and timely shipment documentations etc
QUALIFICATIONS
Diploma/degree from a recognized university.
At least 4 years experience in the horticulture industry.
Exceptional oral and written communication skill, and presentation ability
Excellent knowledge of MS Office
Strong organizational, communication, and customer service skills.
Excellent written and oral communication skills(both written and verbal)