Assistant Technician at Vilcom Networks Limited

Qualifications

• Bachelor's degree in Electrical & Electronics Engineering, Computer Science, IT or any related field from a recognized institution.
• Diploma in Electrical & Electronics Engineering, Computer Science, IT or any related field from a recognized university.
• Working at Height certification from KPLC is an added advantage.

Relevant skills & Experience

• A valid driving license is an added advantage.
• Should be willing to learn.
• Strong work ethic and desire to be a leader.
• Must have good communication skills and a positive attitude.
• Able to work in a fast-paced environment.
• Proficiency in Microsoft 365

Requirement

• Provide ground assistance to the Lead splicing technician during the preparation, splicing and activation of Vilcom's network.
• Liaison with other technical departments to
• provide support and resolve issues affection Vilcom clients.
• Maintain site safety by identifying and eliminating hazards at site before the start of any work.
• Assist the Lead technician to troubleshoot and perform maintenance to resolve assigned faults within the agreed SLA.
• Assist in daily record-keeping and reporting on work done.
• Provide basic education on Vilcom Networks Itd products and services, especially at the last mile connectivity.
• Timely escalation of all customer concerns to NOC.
• Must be willing to work overtime.
• Should maintain cleanliness of both tools
• assigned to the team and site after work. Should be flexible to undertake any other responsibility assigned to you from time to time.
• By applying for this role, you have consented to accessing,processing and storage of your information for future reference by Vilcom Networks Limited.