Assistant Underwriter Pricing Healthcare at Madison Group Limited

Overall Responsibility:

Underwriting, vetting, pricing, set-up, renewal, servicing and support, reporting, documentation and management of schemes, and handling of related queries from clients and intermediaries on existing schemes.

Key Responsibilities

• Prepare competitive quotations and dispatch the same within the recommended TAT’s.
• Ensure pricing rates are competitive enough to provide favorable loss ratio.
• Constant review of schemes loss ratio and provide proactive suggestions to aid in claims control.
• Client interactions – to be able to deal with our customers face to face as walk ins or when we visit clients
•  Investigation:
  • Recognize trends of issues and where other processes are going wrong and being proactive in recommending solutions.
  • Familiarize with system to note it’s extremes and what needs to be adjusted to suit market trends.
• Liaise with the underwriters, actuarial and business development teams to evaluate the products being sold and equally when designing new ones.
• Support in renewal process by reviewing and advising on renewal terms based on loss ratios and profitability index.
• Preparation of client utilization reports and various utility reports as requested for by the business.
• Increase Premium volume through organic growth by selling additional benefits and enhancement.
• Supervise service levels and benchmark our customer service standards against the market.
• Hold forte on behalf of the team members while they are away.

Skills and Competencies Required

• Health Benefits Plan Management
• Database Administration
• Customer Service
• Continuous Innovation
• Excellent communication and multi-tasking skills
• Market Awareness
• Policy Processing
• Team Player
• Presentation Skills
• People management skills of both external and internal partners
• Integrity and honesty

Knowledge & Experience

• At least 2 years of experience in Healthcare Underwriting or Actuarial.
• Demonstrated experience engaging intermediaries.
• Developing and implementing operational procedures and policies.

Academic and Professional Qualifications required

• Degree in Actuarial Science/Statistics or Business-Related field.
• Progress in insurance professional course (AIIK or ACII) will be an added advantage.