Business Development Specialist at VisionSpring

Job Description

• Conduct research, network, and cold-call to proactively identify and pursue new opportunities to grow partnerships with hospitals (government, mission, and private); clinics; NGOs; and other health service providers that offer or want to offer eyecare services. Assist them in introducing or expanding their optical services.
• Meet and surpass monthly, quarterly, and annual sales targets by winning new and repeat orders.
• Grow and manage the channel partner network. Use your creativity to find new paths, and expand existing ones, to bring eyeglasses to our target population.
• Contact and consistently follow up with existing and new accounts; deliver the highest levels of customer service and engagement.
• Faithfully and accurately enter all sales activity—calls, conversations, emails, meetings, WhatsApp, SMS, etc.—into Salesforce, a customer relations management system provided by VisionSpring.
• Explore the possibility of expanding into mass market retail channels that serve our target population.
• Represent VisionSpring at local industry forums and in peer groups. Attend educational and market development events, such as partner workshops, seminars, conferences, trainings, etc.

Account Management

• Map and manage all customer accounts. Maintain existing relationships and assure that we are building new relationships that will last.
• Strengthen relationships with all key opinion makers and stakeholders.
• Periodically affirm that we are reaching our target population by reviewing customer data and key performance indicators.
• Liaise with the supply chain team in New York, as well as our local warehousing partner, for seamless placement, production, and dispatch of orders.
• Regularly follow up with customers for pre- and post-sale documentation and payments.
• Solicit feedback and gather testimonials from customers so that their words can inform our marketing collateral.

Requirement/Skills

• Current home residence in Accra.
• Bachelor’s degree required, preferably in business. Priority consideration will be given to those with a master’s degree in business or public health.
• Minimum of seven years of professional experience in business-to-business and institutional sales.
• Willingness to travel up to 50% of the time within Ghana to locations that include deeply rural areas.
• Excellent written and spoken communication skills in English, and Akan or other government-sponsored languages.
• Experience working in healthcare, specifically with public, mission, and/or private hospitals in an institutional sales or partnership development capacity.
• Experience creating and delivering sales presentations using PowerPoint.
• A laptop computer with Internet access.
• Computer software skills, especially Microsoft Word, Excel, and PowerPoint.
• Priority consideration will be given to candidates with these areas of experience and assets: institutional sales within the healthcare or pharmaceutical sectors; knowledge of vision care and/ or optical services; comfort using Salesforce or another CRM; existing network of contacts in healthcare/pharma/vision care sectors; and/or personal vehicle.

Compensation

• Salary based on experience and education.
• Commission based on unit sales.
• Exciting performance-based bonuses.
• Monthly budget for expenses.
• One-year contract, renewable.