Business Opportunity for Stellenbosch Business School Development at Stellenbosch Business School Executive Development

Job purpose:

• Reporting to the Channel Director, Africa, the main purpose of the Business Developer is to grow the revenue in the respective country from individuals, private companies and the public sector, with the main focus on acquiring new clients.

Duties:

• The Business Developer will be fully accountable for the Country Portfolio Revenue and will be measured on KPI’s such as revenue, client retention, and satisfaction, cross-selling, up-selling, and new client acquisition.

Key results areas, in addition to Portfolio Revenue will involve:

• Operational Results: Implementation of the country sales activities).
• Management Results: Sales revenue and expense budget management, sales and activity plans, and status and progress reporting.
• Client Experience: Nurture the relationship with new and existing clients as measured by the country's net promoter score (NPS).
• Participant management Results: Communicate and manage the relationship with participants, monitor and records class attendance and submission of assignments, and projects.

Qualifications and skills required:

• Relevant (business-related) qualification – postgraduate degree advantageous.
• Knowledge and experience managing key account clients for the respective country market segments, as well as developing and implementing a targeted and focused sales strategy for identified markets.
• At least seven years experience as a salesperson in a complex sales environment (e.g., consulting), preferable in the learning and development and/or human capital industry.
• Experienced in engaging and working with senior management and executive-level clients.
• A good understanding of adult learning and development, and the executive education industry and products.
• Instructional design skills will be advantageous.
• Sales and marketing knowledge of principles and methods for showing, promoting, and selling products or services.
• Key account management for identified customers, analysing client-related information and developing strategies to preserve the customer-company relationship.
• Sales budgeting and forecasting skills.
• Working knowledge of customer relations management (CRM).
• Well-developed MS Office skills.
• Ability to communicate to individuals on all levels with excellent verbal and writing abilities.
• Excellent time management by working on multiple tasks, shift priorities as necessary and organize tasks and materials to meet pressing deadlines.

Competencies:

• Taking responsibility, initiative and making decisions when required, even under difficult circumstances.
• Establishing effective relationships with clients and stakeholders, networking effectively within and outside of the organization and relating well to individuals at all levels.
• Well-developed analysis and decision-making skills.
• Setting clear objectives, planning activities and their sequence well in advance and managing own and other resources’ time effectively.
• Persevering, working productively in a stressful environment and resilient in the face of adversity.
• Sensitivity for diversity and adapting to altering circumstances, embracing change, and dealing effectively with ambiguity.
• Accepting, setting and tackling demanding and challenging realistic goals and targets to continually improve performance. Showing drive, and stamina, sustaining long work hours when required.
• Thinking entrepreneurially and commercially, keeping up to date with competitor information and market trends, identifying business opportunities, and demonstrating financial awareness. Able to understand the key business issues that affect profitability and growth.