Call Center Operator at Unateus

• Are you an enthusiastic and persuasive communicator with a passion for customer engagement and sales? Unateus is currently seeking talented individuals to join our team as Call Center Operators, specialising in telemarketing services.

Responsibilities:

As a Call Center Operator at Unateus, you will be at the forefront of our telemarketing efforts. Your role will involve:

• Outbound Calls: Making outbound calls to prospects to introduce products and convert leads into orders for delivery.
• Product Knowledge: Developing a deep understanding of products to effectively communicate their features and benefits to prospects.
• Customer Engagement: Building rapport with potential customers, addressing their inquiries, and guiding them through the sales process.
• Sales Targets: Meeting or exceeding sales targets and objectives while maintaining high-quality interactions with customers.
• Data Entry: Accurately recording customer information and order details in our CRM.
• Call Recordings: Record and upload all calls.
• Communication: Maintain clear and open communication with our team and customers to address any issues or updates.

Requirements:

To be successful as a Call Center Operator at Unateus, you should possess the following qualifications and attributes:

• Excellent Communication Skills: Strong verbal communication skills and the ability to convey information persuasively.
• Sales Aptitude: A passion for sales and the ability to effectively close deals and meet or exceed sales targets.
• Customer-Centric Approach: A customer-focused mindset with the ability to engage, empathize, and build trust with potential customers.
• Resilience: The capacity to handle rejection and objections professionally, turning them into opportunities.
• Team Player: Collaborative and able to work effectively as part of a team in a fast-paced environment.
• Computer Literacy: Basic computer skills and the ability to use CRM and messengers.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, as needed.
• Workspace: A quiet place with an Internet-enabled PC and cell phone is essential.
• Strong Work Ethic: We value individuals who are dedicated and committed to delivering exceptional service. A strong work ethic and a willingness to go the extra mile for our customers are highly regarded.
• Get your Documents Ready: Personal documents for a background check must be sent to company email.