Cashier at G4S

Reporting to the Supervisor - Cash Secure Solutions, the Cashier will process cash for customers in a manner that confers security, safety, integrity, profitability and achievement of budgeted objectives. The Cashier will also conduct the preparation and balancing of Wage Packets; participate in pay parades and reconciliation with the customer; ensuring all notes are processed and sorted out in a controlled manner to minimize losses and avoid CBK penalties.

Responsibilities:

• Comply to the issued Group Reconciliation, Operational Cash Controls and the ISO Standards, Procedures and Policies
• Receive and accurately process customer collections for banking while maintaining proper records.
• Reconcile all receipts, payments and prepare the cash to be transferred to the vault
• In collaboration with the Supervisor; amalgamate cash and complete a treasury in slip; log the cash to the Vault; pack and seal the container; prepare a Loading Certificate and a CIT Receipt and ensure the till is held in the BSS Vault overnight.
• Obtain the envelops/packets and label them with Stickers provided by customer, packet the money as per the payroll and participate in the pay parades as per the instructions
• Carry out Cash sorting process as per CBK requirements; bundle the currency and label them appropriately; carry out routine cleaning of note sorting machines
• Proper utilization of equipment and timely reporting of any faulty equipment within the processing area to management for quick resolution
• Maintain sound and good relationship between Custodians, Vault Officers, Supervisors, Team Leads, Cashiers and respond to queries in a professional manner observing telephone etiquette.
• Adhere to the G4S Health and Safety Policy and take reasonable care for the health and safety of him/herself and other persons who may be affected by his acts or omissions

Ideal candidate:

Knowledge and Qualifications

• KCSE Mean Grade ‘C’ plain and above, grade C-in Mathematics
• Kenya legislation

Experience

• At least 3 years working experience in cash operations
• Knowledge / Experience in banking sector is an added advantage.

Technical Skills

• Financial Acumen
• Conflict Management
• Microsoft Word – Intermediate level
• Microsoft Excel – Intermediate level (Advance level are advantageous)
• Microsoft PowerPoint – Basic level
• Google suite of products

Behavioral Skills – Support

• Understanding the organizational environment
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Deliver great customer service

Sharing and co-operating

• Behavioural Skills – Management
• Awareness of the marketing environment
• Delivering performance
• Working with complexity
• Managing professionally
• Customer thinking
• Collaborating and Co-operating