Chief Commercial Officer (Interiors & Fit-Outs) – Nairobi at Summit Recruitment and Search

Key Responsibilities.

• Develop and execute the company’s commercial strategy, identify new local and regional market opportunities, and lead regional expansion initiatives. Ensure revenue growth, profitability, and sustainable business development.
• Set and monitor sales targets, KPIs, and performance metrics. Oversee the full sales cycle, from lead conversion to contract negotiation and closure, ensuring client retention and business growth across all market segments.
• Maintain premium brand positioning and oversee marketing campaigns, PR, and brand awareness initiatives. Align brand messaging with business development and client acquisition strategies.
• Cultivate relationships with key clients and strategic accounts, act as an escalation point for high-value negotiations, and ensure top-level client satisfaction through regular feedback analysis and service improvement.
• Monitor industry trends, competitor strategies, and product performance. Identify gaps and opportunities to enhance pricing, product innovation, and service delivery. Collaborate with leadership on product portfolio decisions.
• Lead and inspire teams across Sales, Business Development, Marketing, Design & Solutions, and Sales Support. Promote collaboration between technical, creative, and commercial functions for seamless project execution.
• Track sales performance versus targets, manage debtors and collections, approve major contracts, and ensure SOP and policy adherence to safeguard revenue and profitability.
• Prepare board reports, monitor budgets vs. actuals, and provide actionable insights to the CEO and Board for informed decision-making. Track client and market data to guide commercial strategies.
• Set KPIs, conduct performance reviews, provide mentoring, identify training needs, and ensure adequate staffing and competence across teams to drive high performance and retention.
• Participate in client visits, monthly review meetings, workshops, and other activities to stay connected with the market, support teams, and organizational goals. Undertake additional duties as assigned by management.

Key Qualifications.

• Bachelor’s degree in Business, Sales, Marketing, or a related field; MBA is highly preferred.
• Proven track record in driving sales growth, regional expansion, and delivering strong revenue performance.
• Demonstrated leadership experience, managing and mentoring teams of 15 or more.
• Must have substantial professional experience in the Kenyan market.