Chief Manager – Business Application Support at Kenya Revenue Authority (KRA)

Job Summary

The jobholder will be responsible for coordinating requirements engineering, systems design, specification and user support, including application development and maintenance.

Duties & Responsibilities

• Oversee the development, implementation, and maintenance of enterprise business systems to ensure they meet user needs and comply with policies and quality standards
• Ensure security is embedded and upheld throughout the project management, entire systems development and maintenance lifecycle
• Oversee system integrations to ensure reliability and flexibility in supporting KRA data exchange and operations
• Spearhead the implementation of new business systems, including data migration, system piloting, configuration, and integration, in liaison with relevant business departments.
• Review business systems to identify improvement gaps and lead the selection of suitable application development tools for the Authority, with a particular focus on open-source products.
• Review system technical requirement specifications to ensure they are clearly defined and properly documented.
• Maintain and update a comprehensive inventory of all business applications in use within the Authority, including their supporting documentation
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• Bachelor’s degree in any of the following disciplines: - Computer Science, Information Communication Technology or relevant and equivalent qualification from a recognized Institution;
• Master’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology or relevant and equivalent qualification from a recognized Institution will be an added advantage.
• Minimum of seven (7) years in relevant work experience, three (3) years of which should be at middle-level managerial role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Certification in project management, database /systems administration will be an added advantage.
• Membership to a relevant professional body will be an added advantage

Professional Qualifications in any of the following are required

• Certification Business Analyst (CBAP)
• Certified Software Development Professional (CSDP)
• Certified Mobile Application Developer
• Oracle Certified Processional (OCP)
• Red Hat/Unix/Linux Certified Systems Administrator
• Certification in systems development or equivalent

Key Competencies

• Visionary leadership, strategic thinking, strong organisational, planning, analytical and interpersonal skills.
• Adaptability and strong Project management skills
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity