Employment Opportunities at Kenya Revenue Authority (KRA)

Job Summary.

The jobholder will be responsible for managing, overseeing, supervising, and coordinating the activities of the Enforcement Command Centre and the Factory Controls & Licensing section, in relation to the administration and enforcement of tax laws.

Duties and responsibilities

• Develop strategies, policies and procedures relevant to Command Centre Information Analysis & Tools, Factory Controls and Licensing.
• Coordinate review and processing of applications for Licenses and registration for excise purposes.
• Liaise with other government agencies for purposes of Licensing of excise manufacturers.
• Manage and Monitor Excise Factories
• Control and monitor sensitive exports and imports including spirits and other alcoholic beverages.
• Monitor quotas allocated to regional importers.
• Identify risk areas for intelligence coordination.
• Monitor and analyse the system of production to check effectiveness and work out improvement strategies.
• Implement strategies to effectively collect revenue, combat illicit trade and support   revenue collection due from economic activities
• Coordinate and manage human and financial resources through effective allocation and control for efficient use and optimization and foster strong working relationship with stakeholders for the benefits of the Authority.
• Oversee implementation of corporate initiatives in the division: Ensure conformity to ISO standards and data security requirements and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have;

• A Bachelor’s Degree in Finance, Business, Economics, Fiscal Management, Law or related fields from a recognized institution.
• A Master’s Degree in Finance, Business Administration, Economics, Fiscal Management, Law or relevant field from a recognized Institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
• Successfully completed Tax Administration training from a recognized institution.
• Membership to a relevant professional body will be an added advantage

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in ttaxation of the new emerging businesses and digital economy and Knowledge in tax legislation, compliance, tax policy and governance.
• Strong decision making, problem solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written
• Professionalism, Ethical Judgment and Integrity

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Job Summary

The jobholder will manage a team of engineering and innovation managers and collaborate with cross-functional stakeholders to ensure efficient development and maintenance of systems for Large & Medium Taxpayers, Micro & Small Taxpayers, Customs & Border Control, and Corporate departments at KRA.

Duties and Responsibilities

• Lead the design, development and enhancements to Corporate business systems, ensuring improved quality and continued alignment with KRA’s business needs
• Identify and recommend new coding standards, policies, and tools to enhance the Authority’s software development practices.
• Ensure security is embedded in design, project management requirement development and upheld throughout the systems development lifecycle
• Collaborate with cross-functional teams such as product management, architecture, and operations teams to define and execute the technical roadmap for tax and revenue enterprise systems.
• Collaborate with external stakeholders to identify and prioritize innovation initiatives, balancing business needs, technical feasibility, and resource constraints, while assessing system performance, scalability, and reliability to proactively resolve technical challenges
• Drive innovation and continuous improvement, promoting the adoption of emerging technologies, best practices, and industry trends within the engineering team.
• Establish and enforce innovation and engineering processes, methodologies, and standards to ensure scalability, reliability, and maintainability of the systems.
• Identify and recommend new coding standards, policies, and tools to enhance the Authority’s software development practices.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person Specifications

For appointment to this job, one must have:-

• A Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology or relevant fields from a recognized Institution.
• A Master’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology or relevant fields from a recognized Institution, will be an added advantage.
• Cumulative service period of seven (7) years, three (3) of which should be at middle level management.
• Leadership Course lasting not less than four (4) weeks from a recognized Institution will be an added advantage.
• Certification in project management will be an added advantage.
• Membership to a relevant professional body will be an added advantage

Professional Qualifications in any of the following are required

• Certification in Agile Development, Systems Development or equivalent
• Certification in System Administration, Database Management, Storage Management or Business Continuity Management.

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Adaptability and strong Project management skills
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity.

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Job Summary

The jobholder will oversee the planning, design, deployment, and management of the Kenya Revenue Authority’s (KRA) IT network infrastructure, ensuring services are aligned with business needs and maintained to the highest standards of availability, security, and performance.

Duties and Responsibilities

• Oversee, coordinate and ensure that the Authority’s Connectivity Infrastructure is well managed/administered to provide required services.
• Develop and implement network management strategies, policies, and best practices aligned with the Authority’s IT and business goals.
• Oversee Wide Area Network (WAN), Local Area Network (LAN), Integrated Packet Transport (IPT), and core connectivity infrastructure, ensuring high availability, security, and performance.
• Lead network enhancements, technology upgrades, and disaster recovery planning for business continuity.
• Oversee enhancement in communication equipment and networking Technologies and propose recommendations to the leadership of the Division
• Ensure security is embedded in architectural design and upheld in the entire Communication and network infrastructure.
• Manage day-to-day network operations, monitoring, and resource optimization for effective Information Communication Technology (ICT) service delivery.
• Inspect and approve network infrastructure components to ensure they meet specifications before payment processing.
• Develop technical requirements for ICT infrastructure and liaise with stakeholders, service providers, and vendors to ensure seamless network operations
• Drive continual improvement and oversee the preparation, documentation, and updating of all managed network systems, including network disaster recovery plans.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person Specifications

For appointment to this job, one must have:-

• A Bachelor’s degree in Computer Science, Electrical & Electronics Engineering, and IT IT-related field from a recognized institution.
• A Master’s Degree in Information Technology, Cyber Security, Electrical & Electronics Engineering or any other relevant field from a recognized Institution will be an added advantage.
• Proven experience to manage, design, install and support an enterprise network infrastructure, including security.
• Cumulative service period of seven (7) years, three (3) of which should be at middle level management.
• Leadership Course lasting not less than four (4) weeks from a recognized Institution will be an added advantage.
• Valid membership to a relevant professional body will be an added advantage.
• Certification in one or more of Network Administration, (Computer Information System Company (CISCO), Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) or equivalent.

Demonstrate technical proficiency in the following areas:-

• Development of Bill of Quantities and budgetary estimates for ICT-related procurement.
• Network protocols and technologies such as Border Gateway Protocol (BGP), Enhanced Interior Gateway Routine Protocol (EIGRP), Open Shortest Path First (OSPF), Virtual Local Area Networks) (VLANs), Virtual Private Network (VPN), Quality of Service (QoS), Internet Protocol Security (IPSec) and security protocols.
• IP Telephony (VoIP) concepts, such as VoIP deployment and Session Initiation Protocol (SIP) Concepts.

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Adaptability and strong Project management skills
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity.

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Job Summary

This jobholder shall be responsible for leading the Authority’s data engineering function, overseeing the development and maintenance of scalable, reliable, and efficient data infrastructure. The role holder shall drive the strategy, architecture, implementation and evolution of data analytics & integration platforms, tools and systems to support data-driven decision-making and business growth. The role holder will also spearhead the design, development, and optimization of the Authority’s data analytics infrastructure.

Duties & Responsibilities

• Provide strategic leadership for the Data Engineering function, aligning it with the Authority’s digital transformation and analytics goals.
• Lead the development and maintenance of data pipelines, data lakes, data warehouses, and real-time streaming systems that ingest data from internal systems and external sources.
• Oversee the design and implementation of data architectures that support business intelligence, data science, compliance monitoring, and risk management.
• Build scalable, secure, and reliable data pipelines and platforms that support data analytics, business intelligence, compliance monitoring, and decision-making across the organization
• Define and prioritize data engineering projects to ensure alignment with strategic goals, maximize organizational impact and oversee the allocation of resources, including tools, personnel, and budget, to ensure optimal execution of data engineering projects.
• Oversee monitoring of the data infrastructure to ensure efficiency, cost optimization, monitor project timelines, budget and deliverables and ensure high-quality outcomes.
• Evaluate and implement modern data platforms and tools, ensuring cost-efficiency, scalability, and compliance with security regulations and oversee the integration of data from multiple sources (e.g., Application Programme Interfaces (APIs), databases, streaming data) into centralized systems.
• Facilitate the implementation and maintenance of robust and secure data analytics infrastructure to support business data analytics needs, monitor the performance of data systems and pipelines, identifying and resolving bottlenecks.
• Ensure development and maintenance of comprehensive technical documentation for data workflows and processes and establish best practices for big data and data engineering to ensure data integrity, consistency and scalability.
• Implement data observability practices to ensure the reliability and availability of data systems.
• Manage data platform vendors to ensure adherence to delivery Service Level Agreements.
• Oversee implementation of corporate initiatives in the division: Ensure conformity to ISO standards and data security requirements and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Persons Specifications

For appointment to this job, one must have:-

• Bachelor’s degree in computer science, Information Technology, Data Science, Artificial Intelligence, Business Information Technology, Machine Learning, Economics, Statistics, Mathematics, Engineering or a related field from a recognized Institution.
• Master’s degree in computer science, Information Technology, Data Science, Artificial Intelligence, Business Information Technology, Machine Learning, Economics, Statistics, Mathematics, Engineering or any other relevant field from a recognized Institution will be an added advantage.
• Cumulative relevant service period of seven (7) years, three (3) of which should be at middle level management.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Professional qualifications in Data Analytics, Data Science, Artificial Intelligence/Machine Learning, Data Engineering or a related field.
• Valid membership to any relevant professional body will be an added advantage.

Demonstrate technical proficiency in any of the following areas:-

• Data architecture, Extract, Transform, Load (ETL) / Extract, Load, Transform (ELT) development, and big data technologies.
• Cloud data platforms and data orchestration tools
• Structured Query Language (SQL), Python, or Scala and modern data management frameworks.

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Adaptability and strong Project management skills
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity.
• Understanding of data protection and compliance standards in Kenya or equivalent jurisdictions. Flexibility to adapt to evolving organizational needs and technological advancements
• High attention to detail and accountability for data reliability and accuracy.

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Job Summary

The jobholder will oversee the development and management of the Authority’s enterprise architecture, guiding the transition of KRA’s core business capabilities toward desired future states to fulfil the Authority’s mandate. This role ensures alignment between business objectives and ICT, while coordinating change management across the organization.

Duties & Responsibilities

• Provide expertise in cascading and implementing the divisional vision and Enterprise Architecture Framework, including architecture principles, methodologies, procedures, and programmes
• Develop and maintain KRA’s current and target Enterprise Architecture blueprints (Business Applications, Data, and Technology), incorporating business intelligence, data science, and artificial intelligence to enhance outcomes and position the Authority as a data-driven tax administration
• Develop technology strategies and roadmaps, formulate technological investment plans, and prepare and manage transformation budgets
• Ensure the research on ICT solutions available in the market to address specific technical requirements and business needs, and provide insights and recommendations
• Ensure security is embedded in architectural design and upheld throughout project management, as well as the entire systems development and maintenance lifecycle.
• Supervise and review business project proposals to ensure benefits outweigh costs, and provide advisory opinions on project viability.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT-related field.
• Master’s Degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other relevant field will be an added advantage.
• Cumulative service period of seven (7) years, three (3) of which should be at middle level management.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Certification in user experience, Risk Management or equivalent will be an added advantage.
• Valid membership to a relevant professional body will be an added advantage.

Any of the following technical certifications

• The Open Group Architecture Framework (TOGAF), International Institute of Business Analysis (IIBA), Control Objectives for Information Technologies (COBIT), Projects in Controlled Environments (PRINCE 2) or Project Management Professional (PMP)

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Adaptability and strong Project management skills
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity.

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Job Summary

The jobholder will be responsible for coordinating requirements engineering, systems design, specification and user support, including application development and maintenance.

Duties & Responsibilities

• Oversee the development, implementation, and maintenance of enterprise business systems to ensure they meet user needs and comply with policies and quality standards
• Ensure security is embedded and upheld throughout the project management, entire systems development and maintenance lifecycle
• Oversee system integrations to ensure reliability and flexibility in supporting KRA data exchange and operations
• Spearhead the implementation of new business systems, including data migration, system piloting, configuration, and integration, in liaison with relevant business departments.
• Review business systems to identify improvement gaps and lead the selection of suitable application development tools for the Authority, with a particular focus on open-source products.
• Review system technical requirement specifications to ensure they are clearly defined and properly documented.
• Maintain and update a comprehensive inventory of all business applications in use within the Authority, including their supporting documentation
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• Bachelor’s degree in any of the following disciplines: - Computer Science, Information Communication Technology or relevant and equivalent qualification from a recognized Institution;
• Master’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology or relevant and equivalent qualification from a recognized Institution will be an added advantage.
• Minimum of seven (7) years in relevant work experience, three (3) years of which should be at middle-level managerial role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Certification in project management, database /systems administration will be an added advantage.
• Membership to a relevant professional body will be an added advantage

Professional Qualifications in any of the following are required

• Certification Business Analyst (CBAP)
• Certified Software Development Professional (CSDP)
• Certified Mobile Application Developer
• Oracle Certified Processional (OCP)
• Red Hat/Unix/Linux Certified Systems Administrator
• Certification in systems development or equivalent

Key Competencies

• Visionary leadership, strategic thinking, strong organisational, planning, analytical and interpersonal skills.
• Adaptability and strong Project management skills
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity

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Job Summary

The jobholder will be responsible for the management, maintenance, security, and integrity of the Authority’s information technology systems and databases, ensuring their availability, reliability, and business continuity.

Duties & Responsibilities

• Oversee the installation, configuration, and upgrading of databases, operating systems, storage systems, resource provisioning, and related technology platforms
• Coordinate performance monitoring and optimization to ensure efficient utilization of system resources and maintain optimal service delivery.
• Implement backup strategies to protect data and oversee disaster recovery planning to ensure the timely restoration of services in the event of system failures
• Ensure security is integrated and maintained throughout the entire systems management and maintenance lifecycle
• Ensure data integrity and maintenance by safeguarding the accuracy, consistency, and completeness of information across all systems.
• Coordinate troubleshooting and support by diagnosing and resolving database and operating system issues to maintain optimal performance and availability
• Support government and partner agencies through the deployment, maintenance, and integration of systems
• Manage and maintain ICT licenses, overseeing deployment, tracking expirations, and ensuring timely renewals
• Collaborate with vendors and third-party suppliers for problem escalation, resolution, and overall systems maintenance
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in any of the following disciplines: - Computer Science, Information Communication Technology, Electrical / Electronic Engineering, Telecommunications  or relevant and equivalent qualification from a recognized Institution;
• A Master’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology or relevant and equivalent qualification from a recognized Institution will be an added advantage.
• Minimum of seven (7) years in relevant work experience, three (3) years of which should be at middle managerial role.
• Certification in project management, Risk Management, business continuity and disaster recovery and data center management will be an added advantage
• Leadership Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage
• Any of the following professional certifications: Linux administration, virtualization, Systems Administration, storage administration, database Administration
• Membership to a relevant professional body will be an added advantage

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Adaptability and strong Project management skills
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity

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Job Summary

The jobholder shall be responsible for management of Cybersecurity Operations, managing Information Security risks, implementation of security tools and infrastructure, formulating and enforcing policies, addressing technical vulnerabilities and ensuring compliance with security best practices and maintaining an effective Information Security Management System (ISMS).

Duties & Responsibilities

• Develop and implement comprehensive Information Security strategies that deliver secure and reliable technology solutions, ensuring the protection of the Authority’s digital assets.
• Coordinate the design and implementation of information security infrastructure to strengthen the Authority’s cyber resilience and safeguard critical assets
• Ensure that the Authority’s infrastructure and assets are continuously monitored through a dedicated Security Operations Center (SOC) to detect, identify, and respond to cyber-attacks and information security incidents promptly.
• Oversee timely security testing, including vulnerability assessments and penetration tests, to ensure that automated systems comply with security policies, meet established standards, and address identified risks.
• Implement and maintain the Information Security Management System (ISMS) in alignment with the ISO/IEC 27001 standard to ensure continual improvement, compliance, and effective risk management
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in any of the following disciplines: - Computer Science, Information Communication Technology, Electrical / Electronic Engineering, Telecommunications, Cybersecurity & Digital Forensics or relevant and equivalent qualification from a recognized Institution;
• A Master’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Cybersecurity & Digital Forensics or relevant or equivalent qualification from a recognized Institution will be an added advantage.
• Certification in lead auditor or implementer of ISO/IEC 27001, Risk Management or equivalent will be an added advantage.
• Membership to a relevant professional body will be an added advantage
• Minimum of seven (7) years in relevant work experience, three (3) years of which should be at middle managerial role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Any of the following professional certifications: Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP), EC-Council Certified Incident Handler (ECIH), Certified Forensics Hacker Investigator (CFHI).

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Adaptability and strong Project management skills
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity

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Job Summary

The jobholder shall be responsible for actualizing the strategic direction in investigating criminal violations of the revenue laws using data-driven intelligence in accordance with applicable laws on the criminalization of Tax offences and Global best practices (Organization for Economic Co-operation & Development (OECD) global principles, to enhance taxpayer compliance and foster confidence in business.

Duties and responsibilities

• Implement policies, strategies, standards and guidelines on tax and customs investigations.
• Coordinate and review tax and customs investigation searches and investigations
• Coordinate the conduct of case conferencing and monitoring progress of investigations, record statements and providing evidence for prosecutions.
• Coordinate implementation of recommendations in approved investigation reports and submissions, and submit to relevant institutions for enforcement measures.
• Coordinate implementation of the framework for quality assurance in Investigations processes and appear before the courts of law as a prosecution witness.
• Coordinate preparation of strategic/tactical reports on tax and customs fraud schemes identified and recommending mitigation measures.
• Prepare and implement sectional budgets that align with the mandate of the Investigations and Enforcement department within the budgeting timelines.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognized and accredited institution.
• A Master’s degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognized and accredited institution.
• Certified Fraud Examiner (CFE) certification
• Certificate in Basic investigation techniques and intelligence courses.
• Successfully completed Tax / Customs Administration training from a recognized institution.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role and at least two (2) years experience in tax investigation operations.
• CPA (K), ACCA, CIMA, will be an added advantage.
• A Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Membership of a relevant professional body will be an added advantage.

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in new emerging businesses and the digital economy and Knowledge in Customs legislation, compliance, Customs policy and governance.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity

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Job Summary

The jobholder shall be responsible for managing and directing the Internal Affairs Investigation and Vetting & Lifestyle Audits process in enhancement of Staff Integrity Assurance Mechanisms.

Duties and responsibilities

• Collaborate with Government Agencies and Departments to undertake required background checks, vetting and lifestyle audits.
• Create and maintain effective linkages with other law enforcement agencies to ensure coordination of investigations touching on staff.
• Develop and maintain framework to undertake Education, Policy & Compliance, Internal Affairs Investigation, Vetting & Lifestyle Audits and Complaints & Corruption Reporting
• Develop and maintain framework to undertake Internal Affairs Investigations and Vetting & Lifestyle Audits.
• Create and maintain effective linkages with other law enforcement agencies to ensure coordination of investigations touching on staff.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor's degree in relevant Social Sciences, Business, Pure and Applied Sciences or any other relevant field from a recognized institution.
• A Master’s degree in relevant Social Sciences, Business, Law, Pure and Applied Sciences or relevant field from a recognized institution will be an added advantage.
• Training in Fraud/economic crimes/ corruption/ assets recovery investigations from reputable institutions.
• Certificate in Tax Fraud and Investigation will be an added advantage.
• Certificate in Tax/Customs Training will be an added advantage.
• A Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• At least 2 years of experience in investigations
• Membership of a relevant professional body will be an added advantage.

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including basic understanding of Tax & Customs Administration.
• Strong decision-making, problem-solving and creative thinking
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity.

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Job Summary.

The jobholder shall be responsible for overseeing the Authority’s workforce planning, talent acquisition and resourcing processes, manpower optimization and development and review of Human Resource instruments.

Duties and responsibilities

• Oversee workforce demand and supply forecasts and formulate strategies to meet the Authority’s workforce requirements.
• Maintain and update the Authority’s staff establishment and structures, ensuring alignment with strategic goals.
• Oversee the development, review and implementation of HR instruments (policies, career guidelines) to guide the management of the Human Resource function.
• Lead the end-to-end recruitment processes, ensuring the Authority attracts and hires skilled and competent talent.
• Develop and oversee the implementation of a fair and transparent shortlisting criteria and selection framework aligned with relevant policies and regulations.
• Oversee competency-based recruitment, including job profiling, shortlisting, assessments and structured interviews.
• Oversee development and execution of work plans, budgets and reports for the HR Planning and resourcing function to ensure timely and cost-effective implementation.
• Oversee the screening, testing and selection of applicants in line with the job requirements in liaison with the hiring departments.
• Review terms and conditions of service and propose improvements to enhance competitiveness in talent acquisition and retention.
• Ensure compliance with approved HR policies, procedures and regulations in all HR Planning and resourcing activities.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in any of the following disciplines: Human Resource Management, Business Management, Business Administration, Public Administration, Strategic Management, Law, Sociology, Organizational Development, Social Science or equivalent qualification from a recognized institution.
• A Master’s Degree in any of the following disciplines: Human Resource Management, Business Management, Business Administration, Strategic Management, Sociology, Organizational Development or equivalent qualification from a recognized institution will be an added advantage.
• Certified Human Resource Professional or Higher Diploma in Human Resource Management from a recognized Institution.
• Minimum of seven (7) years in relevant work experience, three (3) years of which should be at middle management role.
• Experience in development and implementation of recruitment strategies.
• Experience in development/review, and implementation of Human Resource Instruments.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Valid Practicing License from the Institute of Human Resource Management or an equivalent recognized Human Resource professional body
• Valid membership to the Institute of Human Resource Management or an equivalent recognized Human Resource professional body

Key Competencies

• Advanced knowledge of Kenyan labour laws and other relevant legislation and regulations.
• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity

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 Job Summary

The jobholder shall be responsible for the coordination and administration of policies/strategies to mobilize revenue from passenger and baggage clearance within airports while ensuring border/airport security.

Duties and responsibilities

• Oversee customs operations at airport terminals (International Arrivals, Departures, Transit, Manifesting, Air Passenger Service Charge (APSC) to ensure the Departmental objectives are met
• Formulate policies, strategies and procedures for revenue mobilization arising from passenger and baggage clearance while ensuring the Authority’s strategic border security objectives are met.
• Oversee efficient operations in passengers and baggage clearance while implementing controls on prohibitions and restrictions as outlined in the Customs Laws.
• Oversee the execution of formalities for clearance of aircraft and passengers, goods and mail as per International Civil Aviation Organization (ICAO) Annex 9 regulations.
• Oversee implementation of border control and security functions as per approved regulations and statutes.
• Develop and maintain intelligence & risk profiles, work plans, processes and procedures for effective airport border control operations.
• Coordinate review of the Customs laws and other Acts to identify areas of annual budget proposals for National and East African Community (EAC) legislative amendments.
• Establish and maintain liaison and working relationships with Government Agencies, Departments, Partner States and other stakeholders to enhance the effectiveness of the Section operations.
• Oversee the collection of Air Passenger Service Charge (APSC) on flights processed at the airports.
• Collect and facilitate implementation of actionable intelligence activities within the region and report as appropriate.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in business, Finance, Law, Social Sciences or related fields from a recognized institution.
• A Master’s degree in a relevant field from a recognized institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Customs Administration training from a recognized institution.
• Membership of a relevant professional body will be an added advantage.

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in new emerging businesses and the digital economy and Knowledge in Customs legislation, compliance, Customs policy and governance.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity

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 Job Summary

The jobholder shall be responsible for coordination and administration of policies and strategies at Nairobi Customs Stations (NCS) to mobilize revenue and foster compliance with Customs laws, regulations and other relevant legislation.

Duties and responsibilities

• Formulate strategies and plans for the development and implementation of revenue programmes to effectively manage operations at Nairobi Customs Stations. 
• Oversee implementation of trade facilitation initiatives to ensure compliance with Port Charter commitments.
• Oversee management of the Customs activities within the Section to enhance port efficiency in cargo clearance and arbitrate disputes with taxpayers arising during the cargo clearance process.
• Coordinate review of the Customs laws and other Acts to identify areas of annual budget proposals for National and East African Community (EAC) legislative amendments.
• Establish and maintain liaison and working relationships with Government Agencies, Departments, Partner States and other stakeholders to enhance the effectiveness of the Section operations.
• Oversee implementation of stock management initiatives to support the Customs Public Auction and approve customs warehouse rent waiver requests within the allowed approval limits, and coordinate escalation of cases exceeding allowed limits for approval.
• Oversee raising and confirmation functions in the offence management process within the system.
• Oversee management of bonded facilities and stock reconciliation to confirm sufficiency of executed bonds.
• Oversee the management of Export Processing Zone (EPZ), Manufacture Under Bond (MUB) and Special Economic Zone (SEZ) within the operational areas to ensure compliance with Customs laws and other legislation.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in business, Finance, Law, Social Sciences or related fields from a recognized institution.
• A Master’s degree in a relevant field from a recognized institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Customs Administration training from a recognized institution
• Membership of a relevant professional body will be an added advantage.

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in new emerging businesses and the digital economy and Knowledge in Customs legislation, compliance, Customs policy and governance.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity

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Job Summary

The jobholder shall be responsible for the coordination and administration of policies, procedures and strategies to identify risks and carry out post-clearance audits on taxpayers to ensure compliance with Customs laws, procedures and other legislation.

Duties and responsibilities

• Coordinate development of mitigation mechanisms to counter identified risks through post-clearance audits and implement initiatives to support risk analysis, case selection and audits.
• Oversee development and implementation of policies, strategies and procedures to enhance risk management and strategies for revenue collection within the Section within the Department.
• Establish and maintain liaison and working relationships with Government Agencies, Departments and other stakeholders to enhance operations within the Section.
• Oversee identification of compliance risks within the Department and coordinate identification of risks, case selection and audit sessions.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Business, Finance, Law, Social Sciences or related fields from a recognized institution.
• A Master’s degree in a relevant field from a recognized institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Customs/Tax Administration training from a recognized institution.
• Membership of a relevant professional body will be an added advantage

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in new emerging businesses and the digital economy and Knowledge in Customs legislation, compliance, Customs policy and governance.
• Strong decision-making, problem-solving solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity

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Job Summary

The jobholder shall be responsible for offering executive support to the Commissioner and coordination of support services both for the department and the Authority in addition to C&BC system user management, registry, statistics and business support.

Duties and responsibilities

• Formulation of policies, strategies and procedures for customs operations sections to meet the Authority’s strategic objectives.
• Manage the budgetary processes, departmental procurement plans, human resources processes, administration and ICT requests.
• Develop and maintain work plans, processes and procedures for effective management of operation sections in the department.
• Establish and maintain liaison and working relationships with Government Agencies, Departments, Partner States and other stakeholders to enhance the effectiveness of the Section operations.
• Oversee coordination of strategic reports compilation, edition and submission.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in any of the following: Business, Fiscal management, Law, Economics and other Social Sciences or related fields from a recognized and accredited institution.
• A Master’s Degree in any of the following: Business, Fiscal management, Law, Economics and other Social Sciences or related fields from a recognized and accredited Institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Customs Administration training from a recognized institution.
• Membership of a relevant professional body will be an added advantage

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in new emerging businesses and the digital economy and Knowledge in Customs legislation, compliance, Customs policy and governance.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity

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Job Summary

The job holder shall be responsible for the implementation of the Taxpayer recruitment and enrollment strategy in line with relevant tax laws, policies and procedures.

Duties and responsibilities

• Develop and monitor implementation of policies, strategies, standards and guidelines on Tax Base Expansion and prepare periodic Tax Base Expansion revenue reports.
• Coordinate validation of taxpayers’ information on recruitment and overseeing monitoring of recruited taxpayers under incubation and review recommendations on turnaround strategies on nil and non-filers, and coordinating implementation of approved strategies.
• Coordinate key stakeholders' engagement on the provision and validation of information to facilitate taxpayer recruitment process and evaluate submissions on policy and system enhancement proposals on taxpayer recruitment.
• Evaluate risks related to taxpayer non-compliance and data integrity and develop corrective measures.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, one must have: -

• A Bachelor’s degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognized and accredited institution.
• A Master’s Degree in any of the following disciplines: - Social Sciences, Business, Pure and Applied Sciences or related fields from a recognized Institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Tax Administration training from a recognized institution.
• Membership to a relevant professional body will be an added advantage

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in taxation of the new emerging businesses and digital economy and Knowledge in tax legislation, compliance, tax policy and governance.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written
• Professionalism, Ethical Judgment and Integrity

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Job Summary

The job holder shall be responsible for supervision of taxpayer audits in line with relevant tax laws, policies and procedures, to enhance revenue mobilization, tax compliance, and enforce accurate reporting.

Duties and responsibilities

• Ensure regional taxpayer Audits are conducted in accordance with the provisions of the relevant Acts and regulations, departmental interpretations, instructions, policies, procedures, and standards.
• Provide requisite support to Legal and Board Coordination Services in resolving disputes at Independent Review of Objections, Alternative Dispute Resolution, Tax Appeals Tribunal and courts by preparing technical submissions for independent review of objections.
• Oversee the implementation of principles of Corporate Governance, relevant national policies, guidelines, and directives within the section.
• Identify, assign, allocate cases, track and maintain an audit register of cases as well as system audits.
• Provide technical advice to ensure continuous improvement of business processes and review technical submissions at the subject matter experts' Technical Forum and submit proposals to bridge gaps in Laws, regulations.
• Develop and review audit annual work plans, working papers, taxpayers' audit files and settlement reports.
• Supervise the conduct of taxpayer regional audits and submit settlement reports for approval by the DC-Audit & Risk.
• Supervise the serving of demand letters and other correspondences to taxpayers and recommend submissions to support the tax dispute resolution process.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognized and accredited institution.
• A Master’s Degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognized institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Tax Administration training from a recognized institution.
• Membership to a relevant professional body will be an added advantage

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in taxation of the new emerging businesses and digital economy and Knowledge in tax legislation, compliance, tax policy and governance.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written
• Professionalism, Ethical Judgment and Integrity.

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Job Summary

The jobholder shall be responsible for overseeing revenue progression analysis, reporting and coordination of data management activities in the Micro & Small Taxpayers (MST) Department.  

Duties and responsibilities

• Manage effective collection of revenue due from economic activities and facilitate the resources required for the effective performance of the mandate of the Section.
• Oversee Intelligence and data management for revenue generation purposes in the Micro & Small Taxpayers  Department.
• Provide the overall & strategic direction for the Revenue Monitoring & Reporting operations at the corporate level for the Authority.
• Oversee implementation of strategic plans, policies, procedures and best practices and work closely with other divisional heads.
• Set performance targets for all Tax Service Offices (TSOs) in the Micro & Small Taxpayers Department and monitor revenue collection progress.
• Develop, monitor and implement work plans for corporate initiatives in the Division and annual operational budgets for the section.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this role, one must have: -

• A Degree in Commerce, Business Administration, Economics, Statistics, or Computer Science.
• A Master’s Degree in any of the following disciplines: - Business Administration, Economics, Statistics, Computer Science or a relevant field from a recognized Institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Tax Administration training from a recognized institution.
• Membership to a relevant professional body will be an added advantage

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in taxation of the new emerging businesses and digital economy and Knowledge in tax legislation, compliance, tax policy and governance.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written
• Professionalism, Ethical Judgment and Integrity

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Job Summary.

The job holder shall be responsible for overseeing the compliance management process and revenue mobilization, and operations within the respective Region/Division.

Duties and responsibilities

• Oversee implementation of strategies for effective collection of revenues due from economic activities, ensure operational efficiency and reduce the cost of compliance.
• Develop and implement annual work plans to achieve revenue targets, facilitate resources required for the effective performance of the mandate of the region/division through coordination and administration of activities in the region/division.
• Supervise review of taxpayer profiles/cases for compliance visits/checks and forward relevant cases to the audit section or investigations department for requisite actions.
• Provide oversight on the issuance of demand notices on debt/assessments generated in the region/division where applicable.
• Ensure consistent interpretation and uniform application of the relevant tax laws, policies and procedures.
• Liaise with other Departments/Divisions to verify information on taxpayers, e.g. imports/exports, vehicle registration, compliance on tax payments, etc.
• Review existing tax legislation and make recommendations for amendments as and when applicable.
• Foster strong working relationships with stakeholders for the benefit of the Authority.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Degree in Finance, Business, Economics, Fiscal Management, Law or related fields from a recognized institution.
• A Master’s Degree in any of the following disciplines: Finance, Business, Economics, Fiscal Management, Law or related fields from a recognized Institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Tax Administration training from a recognized institution.
• Membership to a relevant professional body will be an added advantage

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in taxation of the new emerging businesses and digital economy and Knowledge in tax legislation, compliance, tax policy and governance.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written
• Professionalism, Ethical Judgment and Integrity.

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Job Summary

The job holder shall be responsible for overseeing, management, supervision and coordination of activities of the Micro and Small Taxpayers Department at the Regional Enforcement level.

Duties and responsibilities

• Supervise and implement strategies to effectively collect revenue, combat illicit activities and initiate steps to support revenue collection due from economic activities.
• Develop and implement sectional strategic plans, policies, procedures, annual work plans and best practice.
• Manage and facilitate resources required for the effective performance of the mandate of the Section in order to enhance operational efficiency and reduction of compliance cost.
• Oversee development and implementation of effective policies and procedures to assist in deterring illicit trade, drive innovation and process automation in line with overall strategic plan of the Authority.
• Coordinate the control and monitoring of sensitive exports and imports including spirits and other alcoholic beverages, excise factories and implementation of Excisable Goods Management System requirements.
• Oversee, monitor and coordinate allocation of quotas to regional importers and in liaison with resident officers and the Regional Electronic Cargo Tracking System (RECTS) office to monitor both local and exports of raw spirit.
• Oversee preparation and submission of reports relating to the management of factories and identify risky areas for intelligence coordination.
• Coordinate, monitor and analyse the current system of production or provision to check effectiveness and working out improvement strategy.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Degree in Finance, Business, Economics, Fiscal Management, Law or other related fields from a recognized institution.
• A Master’s Degree in any of the following disciplines: - Business, Economics, Fiscal Management, Law or related fields from a recognized Institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Tax Administration training from a recognized institution.
• Membership to a relevant professional body will be an added advantage

Key Competencies

• Visionary leadership, strategic thinking, strong organisational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in taxation of the new emerging businesses and digital economy and Knowledge in tax legislation, compliance, tax policy and governance.
• Strong decision-making, problem-solving solving and creative thinking skills.
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity.

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Job Summary

The Jobholder shall be responsible for the provision of the overall administrative support to the office of the Commissioner General (CG)

Duties & Responsibilities

• Manage the Commissioner General’s (CG) schedule of engagements, i.e. meetings/appointments /courtesy calls, etc.
• Liaise with internal and external stakeholders on the engagements, obtain the meeting agenda and engage the CG for confirmation.
• Review and analyse all documents channelled to the CG to ensure correctness, completeness, etc.
• Analyse invitations to identify appointments/meetings requiring attendance by the CG and engage the CG for confirmation.
• Facilitate and provide logistical support to CG’s internal/external engagements
• Oversee the Commissioner General’s travels (local and international). i.e. ensuring that all travel requirements are processed in time.e.g. travel clearance, air tickets, allowance, visa, travel pack containing meeting documents and travel documents
• Review CG’s speeches, remarks, and talking notes to ensure correctness and accuracy prior to every engagement
• Coordinate CG’s media interviews, press conferences and presentations in liaison with the Public Relations team.
• Review the Office of the Commissioner General Annual Budget and Annual Procurement Plan (APP) for approval by the Head of Department and monitor budget utilization and recommend re-allocation of funds where necessary.
• Manage office imprest.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Person Specifications

For appointment to this role, one must have:-

• A Bachelor’s degree in Business Administration, Management, Office Administration, Secretarial Management & Administration or relevant field from a recognized institution.
• A Master’s degree in Business Administration, Management, Office Administration, Secretarial Management & Administration or relevant field from a recognized institution will be an added advantage.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• A Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Membership in a relevant professional body will be an added advantage.

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organization skills

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Job Summary

The jobholder shall be responsible for the management of Audits, recommendation of corrective actions and revenue collection operations in the Audit Section in line with tax laws, policy and procedures.

Duties & Responsibilities

• Ensure that Audits are conducted in accordance with the provisions of the Acts and regulations, departmental interpretations, instructions, policies, procedures, and standards and prepare technical submissions to the Technical Forum and proposals to bridge gaps in Laws, regulations.
• Support resolution of disputes at Independent Review of Objections, Alternative Dispute Resolution, Tax Appeals Tribunal and courts by preparing technical submissions.
• Identify Audit risks in the region and assist in the development of strategies and lead a team of Auditors, and prepare quarterly progress reports and audit Work Plan for all profiled cases.
• Implement and provide feedback on annual work plans through monthly, quarterly, semi-annual and annual revenue reports, and continuously review cases to forestall undue delay in settling and review reports on completed audit cases and recommend for approval.
• Maintain collaborative relationships with other stakeholders to ensure strategic and operational goals are achieved.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Persons Specifications

For appointment to this role, one must have:-

• A Bachelor’s degree in Law, Business Administration, Economics or a related field from a recognized institution.
• A Master’s degree in Law, Business Administration, Economics or a related field from a recognized institution will be an added advantage.
• A Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage
• A Minimum of 5 years relevant work experience, 2 years of which should be at first-level management.
• Successfully completed Tax Administration training from a recognized institution
• Experience in Taxpayer Compliance and Administration
• Membership of a relevant professional body will be an added advantage.

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisation skills
• Technical Knowledge in Tax Legislation, Tax Policy and Governance, Taxation of the New Emerging Businesses and Digital Economy.

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Job Summary

The jobholder shall be responsible for overseeing the compliance management process and revenue operations within the Tax Service Office (TSO).

Duties & Responsibilities

• Identify, assign, track and maintain cases under compliance checks and returns reviews and review and update the list of cases for courtesy visits to enhance relationship management.
• Recommend approvals of taxpayers for PIN cancellation, deactivation of tax obligations, stoppage, reactivation and return amendments.
• Prepare and maintain an updated compliance register of cases under returns review, compliance checks, Revenue Enhancement Initiatives and datasets.
• Coordinate and recommend for approvals, returns reviews, and compliance checks based on applicable compliance management frameworks and recommend dataset adjustments on Revenue Enhancement Initiatives (REI) and submit tax disputes and liaise with tax dispute resolutions.
• Respond to taxpayers’ enquiries and complaints, and provide support for approval or rejection of assigned system tasks and analyse tax technical matters, escalating and providing legal interpretation.
• Provide input in formulation, implementation and review of departmental annual work plans, budgets and procurement and asset disposal plans in line with the Corporation’s performance targets and strategic plan.
• Review, prepare and submit tax assessments, approvals and demand notices on concluded cases.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Persons Specifications

For appointment to this role, one must have:-

• A Bachelor’s degree in Social Sciences, Business, Pure and Applied Sciences from a recognized institution.
• A Master’s degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognized institution will be an added advantage.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Tax Administration training from a recognized institution
• Membership to a relevant professional body will be an added advantage.

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisational skills.
• Advanced Knowledge in Tax Legislation, compliance, Tax Policy & Governance, and Strong business acumen, Taxation of the New Emerging Businesses and Digital Economy.

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Job Summary

The jobholder shall be responsible for organising, spreading and compiling departmental revenue targets/ projections and providing detailed performance analysis in the Authority. The role will oversee in-depth revenue performance analysis and relate the findings to the specific operating environment (i.e., Economic, Policy, etc).

Duties & Responsibilities

• Facilitate the preparation of the Statistical bulletin, Income tax report, Annual Trade report and Annual revenue reports.
• Coordinate preparation, analysis and maintenance of key economic and revenue data and report as appropriate.
• Coordinate the extraction, analysis and interpretation of revenue performance data and report as appropriate.
• Facilitate revenue splits by departments and divisions & spreads (weekly and monthly) in the Authority and coordinate preparation of daily, weekly, monthly and quarterly revenue reports.
• Coordinate provision of user-friendly Information to stakeholders (both internal & external).
• Provide data to other functions within the Division for planning and research purposes and prepare section monthly reports, work plan and annual budget.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Persons Specifications

• A Bachelor of Science degree in the field of Mathematics, Statistics, Economics and Economics & Statistics.
• A Master’s of Science degree in the field of Mathematics, Statistics, Economics and Economics & Statistics, will be an added advantage.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Proficient in the use of any statistical analytical tool (i.e., STATA, Python, R, Advanced Excel)
• Tax & Customs Administration training will be an added advantage.

Key Competencies

• Knowledge in strategic planning, project management, and change management.
• Strong business acumen, Taxation of the New Emerging Businesses and the Digital Economy.
• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisational skills.

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Job Summary

The jobholder shall be responsible for the management, maintenance, security and integrity of the Authority’s Information Technology databases.

Duties & Responsibilities

• Manage database performance and capacity through regular tuning, optimization, archiving and take remedial action where necessary.
• Manage and ensure back-up restoration procedures are conducted and implement maintenance plans, and ensure these are executed in accordance with stipulated policies.
• Identify servers for deployment of business applications and software installation procedures, and monitor server conditions and resolve any issues arising.
• Coordinate third-party updates to the tax system and resolve outages, disasters and other problems promptly.
• Facilitate initiatives to improve ethics, culture and facilitate change management in the unit and respond to requests in accordance with established procedure.
• Participate in the development of research proposals and ensure data confidentiality, availability and integrity.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
• Data Protection: Implementing encryption, access controls, and backup strategies.
• Audit & Monitoring: Setting up database auditing tools to track access and changes.
• Query Optimization: Improving SQL query performance and indexing strategies.
• Ensuring databases can handle growth (sharding, replication, clustering).
• Disaster Recovery: Implementing backup solutions and failover mechanisms.
• Data Governance: Defining policies for data quality, usage, and lifecycle management.
• Cost Management: Optimizing database infrastructure costs (licensing).
• Team Coordination: Leading DBAs, data engineers, and analysts.
• Vendor Management: Working with third-party providers (cloud services, software vendors).
• Troubleshooting, diagnosing and resolving database issues (deadlocks, corruption, and downtime).
• Balance technical depth with business acumen, ensuring databases support organizational goals securely and efficiently.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Persons Specifications

For appointment to this role, one must have:-

• A Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical/Electronic Engineering, Telecommunications or its equivalent qualification from a recognized Institution
• A Master’s degree in Computer Science, Management Information Systems, Information Technology, Electrical/Electronic Engineering, Telecommunications or its equivalent qualification from a recognized Institution will be an added advantage.
• Minimum of five (5) years of relevant work experience, with at least two (2) years’ experience at first-level management leading a team in database administration.
• Membership of a relevant professional body will be an added advantage.
• Any two or more of the following: Oracle Certified Professional (OCP), Cisco Certified Network Associate (CCNA), Experience in Postgres Relational Database Management System (RDBMS), Operating System (Linux variant or Windows), Governance: Control Objectives for Information Technologies (COBIT) or equivalent,
• Knowledge of System Application Product (SAP) HANA database will be an added advantage

Key Competencies

• Database Management Systems (DBMS): Proficiency in Structured Query Language (SQL) /NoSQL databases (e.g., MySQL, PostgreSQL, Oracle, MongoDB).
• Emerging Trends Awareness:
  • Artificial Intelligence (AI) & (Machine Learning (ML) Integration: Leveraging databases for machine learning pipelines.
  • Blockchain for Data Integrity: Exploring decentralized database solutions.
• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisational skills.

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Job Summary

The jobholder shall be responsible for overseeing the implementation of the domestic taxes business strategy and digitalisation initiatives in accordance with the internationally accepted best practices, and lead strategic initiatives and transformation projects that drive tax administration, growth and efficiency.

Duties & Responsibilities

• Coordinate all digitalisation projects for the Large Medium Taxpayers (LMT) and Micro and Small Taxpayers (MST) Departments, including systems upgrades, process reengineering, and requirements elicitation.
• Undertake business digitalisation initiatives in line with the Organisation for Economic Co-operation & Development (OECD) Tax Administration.
• Manage and review Business Requirement Analysis outcomes, Business Process Documentation, Release Planning, and Prioritization.
• Ensure conformity to ISO (9001/2025 and 27001/2013) data protection and data privacy requirements.
• Act as the key liaison between technical teams, the LMT/MST business units for all system-related matters.
• Analyze high-level solutions designed to meet business requirements by exploiting the functionality available in IT systems already in the Authority or by filling missing gaps with an appropriate new system guided by the Authority’s defined Enterprise architecture.
• Monitor and report on assigned deliverables to ensure the timely completion of projects, business solutions roll-out, and people change management activities.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in any of the following disciplines: Computer Engineering, Business IT, Computer Science, Business Administration, Business Management, Finance, or any other relevant qualification from a recognized Institution.
• A Master’s degree in any of the following disciplines: Computer Engineering, Business IT, Computer Science, Business Administration, Business Management, or any other relevant qualifications from a recognized Institution, will be an added advantage.
• Minimum of five (5) years relevant experience, with at least two (2) years’ experience at first-level management in leading a team in business process improvement, implementation, integration, and support or a comparable position
• Leadership Course lasting not less than four (4) weeks from a recognised institution will be an added advantage.
• Professional qualification/Membership in any of the following areas: project management/business analysis /taxation /process improvement/quality improvement/change management will be an added advantage.

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisational skills.
• Knowledge in new emerging technologies

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Job Summary

The jobholder shall be responsible for designing and implementing software solutions for Domestic Tax systems at the Authority.

Duties & Responsibilities

• Manage the Design, development and implementation of scalable and high-performance backend systems for KRA domestic tax revenue collection;
• Collaborate with cross-functional teams, including product managers, architects, and business analysts, to understand requirements and translate them into technical solutions;
• Architect and develop backend Application Programme Interfaces (APIs) and micro services using Java and Spring Boot, ensuring optimal performance, scalability, and maintainability;
• Document technical specifications, Application Programme Interfaces (API) requirements, and deployment guides, to ensure comprehensive and up-to-date information
• Implement object-oriented programming principles and best practices to design and implement clean, modular, and reusable code;
• Utilize cloud technologies, such as Amazon Web Services (AWS), Azure, or Google Cloud, to design and deploy highly available and scalable backend systems;
• Implement secure authentication and authorisation mechanisms to protect sensitive KRA and customer data and ensure compliance with regulatory requirements;
• Design and optimise database schemas and queries for efficient data storage and retrieval, ensuring high performance and data integrity;
• Collaborate with frontend engineers to define and implement Application Programme Interfaces (API) contracts, ensuring seamless integration between frontend and backend components;
• Drive the adoption of software development best practices, including code reviews, unit testing, and continuous integration, to ensure high-quality deliverables;
• Monitor system performance and troubleshoot complex backend issues, identifying and implementing optimizations as necessary;
• Collaborate with DevOps engineers to implement Continuous Integration (CI)/Continuous Deployment (CD) pipelines for automated build, test, and deployment of backend systems;
• Collaborate closely with quality assurance teams to define and implement backend testing strategies, including unit tests, integration tests, and performance tests;
• Ensure compliance with ISO/IEC 27001 information security requirements
• Manage the section’s design & development of enhancements to existing Domestic Tax business systems to improve quality and continued relevance to KRA business.
• Identify and recommend new coding standards, policies, and tools for the Authority.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Persons Specifications

For appointment to this role, one must have:

• A Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology or a relevant and equivalent qualification from a recognised Institution;
• A Master’s Degree in any of the following disciplines: - Computer   Science, Information Communication Technology, Business Information Technology or a relevant and equivalent qualification from a recognised Institution;
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• Leadership Course lasting not less than four (4) weeks from a recognised institution will be an added advantage.
• Membership of a relevant professional body will be an added advantage
• Practising License where applicable.

Certification or training in any of the following areas:

• Certified Business Analyst (CBAP)
• Systems Modelling and Design Techniques
• Process Modelling and Design Techniques
• Java, NET software framework
• Application Programme Interfaces (API) integrations using Java, Spring Boot, REST, SOAP, and related technologies.
• Amazon Web Services (AWS), Azure
• Structured Query Language (SQL) and Object Relational Mapping (ORM) frameworks.

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisational skills.
• Knowledge in new emerging technologies

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Job Summary

The jobholder shall be responsible for delivering dynamic library services that meet the evolving needs of the Authority, supporting staff capacity development, continuous learning and research through access to Library and information resources across the Authority.

Duties & Responsibilities

• Plan and formulate strategies, work plans and policies for the library management function in the Authority.
• Spearhead maintenance of library collections that are processed to meet international standards for easy organisation, location and retrieval.
• Engage with Library and Information stakeholders in the provision of electronic resources (e-Journals & e-Books).
• Spearhead processing, preservation, retrieval, lending and dissemination of library and information resources.
• Spearhead implementation of the Integrated Library Management System and electronic information resources, including remote access.
• Ensure compliance with regulations relating to the provision of information and library services in the Authority.
• Proactively identify, select and requisition for books and periodicals that meet the user needs of the business processes in the Authority.
• Spearhead the development and implementation of an awareness programme to drive the uptake of library services.
• Ensure that all materials in the library are in good and readable condition.
• Spearhead indexing and abstracting of library books and institutional documents.
• Coordinate workflows within the library function.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in any of the following disciplines: Library management, Information Sciences or relevant equivalent qualifications from a recognised Institution.
• A Master’s degree in any of the following disciplines: Library Management, Information Sciences or relevant equivalent qualifications from a recognised Institution, will be an added advantage.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management in Library Services or a comparable position.
• Leadership Development Course lasting not less than four (4) weeks from a recognised Institution, will be an added advantage.
• Membership to the Kenya Library Association (KLA) or any other relevant professional body.

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisational skills.
• Stakeholder management and client relationship management skills.

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Job Summary

The jobholder shall be responsible for the provision of technical support for inspection and testing solutions to enhance excise control operations.

Duties & Responsibilities

• Develop and oversee the implementation of strategic objectives and plans for excise and border control technology to align with tax and border enforcement policies.
• Provide high-level technical guidance and review inspection policies, ensuring compliance with legal and regulatory frameworks.
• Coordinate the deployment, maintenance, and calibration of excise and border control technologies to ensure operational readiness.
• Develop, implement, and monitor standard operating procedures for inspection and interdiction activities.
• Conduct continuous evaluations of emerging technologies to identify tools that enhance efficiency and accuracy in tax and border enforcement and manage the integration and functionality of detection systems, including automated solutions for identifying irregularities in excise and customs processes.
• Analyse inspection data to identify patterns, recommend interventions, and prepare actionable intelligence reports for investigations.
• Direct the development and execution of research projects aimed at improving inspection methodologies and addressing enforcement challenges.
• Monitor compliance with health, safety, and environmental standards across all operational sites.
• Collaborate with border management teams to improve the detection of prohibited or undeclared goods using advanced technologies.
• Oversee the evaluation and procurement of advanced equipment and software for excise and border control operations.
• Facilitate multi-disciplinary capacity-building initiatives to enhance team competencies in excise and border control technology.
• Lead troubleshooting and resolution efforts for technical issues affecting operational workflows or technology systems.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s Degree in chemistry, analytical chemistry, applied chemistry or related area from a recognised institution.
• A Master’s degree in chemistry, analytical chemistry, applied chemistry, or a related area from a recognised institution will be an added advantage.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• A Leadership Course lasting not less than four (4) weeks from a recognised institution will be an added advantage.
• Relevant professional qualification
• Training in Customs/ Tax Administration will be an added advantage.
• Knowledge in emerging technologies in excise and customs enforcement, such as automated detection systems and AI applications.
• Membership in a relevant professional body will be an added advantage

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisation skills.

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Job Summary

The jobholder shall be responsible for providing technical expertise, promoting the integration of scientific and laboratory evidence in decision-making, and ensuring compliance with quality standards to support revenue collection, trade facilitation, and enforcement activities.

Duties & Responsibilities

• Develop and oversee the implementation of programs, policies, and strategies to support inspection and testing services for revenue and trade enforcement activities.
• Provide technical leadership in aligning inspection and testing services with international standards and best practices, and guide formulation and implementation of quality management systems to maintain certification, accreditation, and laboratory safety.
• Offer expert scientific advice for trade commodities, HS classification matters, and the formulation of tariff policy, and drive integration of scientific findings and forensic examination results into operational and strategic decision-making processes.
• Direct and coordinate the activities of the unit for inorganic chemicals & products and organic chemicals & polymers tests to ensure efficient operations.
• Supervise timely and accurate testing, inspection, and analysis of trade commodities to support revenue collection and compliance.
• Oversee the implementation of laboratory testing methods and procedures for inorganic chemicals, organic chemicals, and polymers and monitor the forensic examination of evidence and provide expert testimony during hearings and proceedings.
• Evaluate emerging scientific and technological developments to enhance the division's capabilities and operations.
• Study and resolve classification and tariff-related questions by providing scientific evidence and recommendations.
• Ensure compliance with health, safety, and environmental standards in all laboratory and testing operations and coordinate the compilation and dissemination of scientific reports and findings for informed decision-making.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s Degree in chemistry, analytical chemistry, applied chemistry or related area from a recognised institution.
• A Master’s degree in chemistry, analytical chemistry, applied chemistry, or a related area from a recognised institution will be an added advantage.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• A Leadership Course lasting not less than four (4) weeks from a recognised institution will be an added advantage.
• Training in Customs/ Tax Administration will be an added advantage.
• Advanced knowledge in chemical analysis, laboratory operations, and scientific testing methodologies.
• Expertise in quality management systems and accreditation standards.
• Proficiency in the interpretation and application of the Harmonized System (HS) classification and tariff schedules.
• Membership in a relevant professional body will be an added advantage

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisation skills.
• Strong analytical skills for evaluating complex scientific data and evidence.

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Job Summary

The Jobholder shall be responsible for the provision of efficient and effective support to the Commissioner and the department while enabling delivery of the broader strategic 3D mandate, while responding and adapting to internal and external challenges.

Duties & Responsibilities

• Steer the implementation of strategies for the management of Intelligence, Investigations, and enforcement operations for actions of the Department.
• Establish mechanisms to track and account for the Management of the Investigations & Enforcement department’s operational performance and compliance improvement strategies.
• Develop Investigation and Enforcement frameworks/ systems and organise the actualisation of strategic alliances to enable the realisation of investigations and the enforcement of strategic objectives.
• Enforce compliance with agreed systems and procedures to enhance efficient and effective prevention of business risks.
• Collect, analyse, and validate large datasets, draw inferences, and present findings to the senior management team using appropriate reporting tools as appropriate.
• Identify, analyse, and interpret trends or patterns in complex datasets and disseminate feedback on intelligence profiles and secure real-time inventory of all investigation cases.
• Provide assurance on the conformance to the requirements of the ISO 9001:2015 standard and review compliance with service delivery standards.
• Develop and execute the implementation of a comprehensive Quality Management System and Quality Compliance Annual Work plan, and review compliance reports to Management.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in social sciences, Business, Law, or an equivalent qualification from a recognised institution.
• A Master’s degree in social sciences, Business, Law, or an equivalent qualification from a recognised institution will be an added advantage.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• A Leadership Course lasting not less than four (4) weeks from a recognised institution will be an added advantage.
• Certificate in basic investigation techniques and intelligence from a recognised institution.
• Training in Risk Management, Quality Management Systems, and Audit.
• Continuous Quality Improvement (CQI) or International Register of Certified Auditors (IRCA) Certification.
• Certified Fraud Examiner (CFE) certification will be an added advantage.
• Training in Tax & Customs Administration will be an added advantage.

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisational skills.

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Job Summary

The jobholder shall be responsible for the provision of administrative support, reports preparation and review, and coordination of corporate complaints and corruption reports while maintaining customer service excellence, and the detection of tax fraud in order to enhance taxpayer compliance and foster confidence in the business of the Authority.

Duties & Responsibilities

• Manage the Authority’s Complaints Information Centre (CIC) and implement the corporate complaints management framework.
• Manage & coordinate the Web-based Anonymous Reporting System and all the corruption reporting channels as may be utilised, and be the first point of contact for anonymous corruption reporting for the Authority.
• Develop and implement corruption awareness campaigns, materials, and programs to educate customers and whistleblowers on their rights, obligations, and additional information required for initiating reported corruption cases.
• Drive revenue growth through follow-up of reported tax evasion cases through the corruption reporting system and recommend process improvements for process re-engineering and excellent service delivery.
• Collect & provide accurate, timely, and reliable data for preparation of management reports as may be required, be it monthly, quarterly, or annual reports on corporate complaint handling.
• Prepare and submit quarterly reports to the Commission for Administrative Justice (CAJ) and manage all related correspondence with the CAJ and Office of the Ombudsman.
• Develop and review prescribed technical templates for complaint handling and maintain the corporate complaints and corruption reporting databases.
• Initiate, monitor and follow up on the finalisation of all corruption case reports and escalate complaints and corruption cases requiring intervention through the recommended service escalation channels.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in business administration, economics, finance, accounting, forensic science, criminology or any other relevant qualification from a recognised institution.
• A Master’s degree in business administration, economics, finance, accounting, forensic science, criminology, or any other relevant qualification from a recognised institution will be an added advantage.
• Relevant professional qualification(s) will be an added advantage.
• Successfully completed Tax Administration training from a recognised institution.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• A Leadership Course lasting not less than four (4) weeks from a recognised institution will be an added advantage.
• Membership in a relevant professional body will be an added advantage.

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisational skills.
• Knowledge of legal frameworks and expertise in investigation, informer/source and complaints management
• Knowledge in Tax Legislation, compliance, Tax Policy & Governance

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Job Summary

The jobholder shall be responsible for providing leadership, coordination, and management of customs and tax fraud investigations using data-driven intelligence in accordance with applicable laws on the criminalisation of tax offences and global best practices (OECD Global principles) to enhance taxpayer compliance and foster confidence in business.

Duties & Responsibilities

• Implement policies, strategies, standards, and guidelines on tax and customs investigations.
• Review tax and customs investigation case files, investigation searches and conduct case conferencing, monitor progress of investigations and appear before the courts of law as a prosecution witness.
• Oversee mock purchases for tax and customs investigations, analysis of data and financial information to support tax and customs investigations.
• Prepare strategic/tactical reports on tax and customs fraud schemes identified and recommend mitigation measures and framework for quality assurance in Investigations processes.
• Validate tax assessments initiated in the Authority’s system and conduct customs and tax interception and intervention activities.
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in social sciences, Business, Law, Pure and Applied Sciences from a recognised institution.
• A master’s degree in social sciences, Business, Law, Pure and Applied Sciences from an accredited institution will be an added advantage.
• Relevant professional qualification: CPA(K), Association of Chartered Certified Accountants (ACCA) & Chartered Institute of Management Accountants (CIMA) or any other relevant qualification from a recognised Institution.
• Certified Fraud Examiner (CFE) certification.
• Certificate in basic investigation techniques and intelligence training from a recognised institution.
• Professional Membership to the Association of Certified Fraud Examiners (ACFE) or the Law Society of Kenya (LSK) will be an added advantage.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• At least two (2) years’ experience in tax investigation operations will be an added advantage.
• A Leadership Course lasting not less than four (4) weeks from a recognised institution will be an added advantage.

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisational skills.
• Knowledge in Tax Legislation, Compliance, Tax Policy & Governance.

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Job Summary

The jobholder shall be responsible for the management and coordination of revenue accounting and reporting activities in the Finance & Budgeting Division.

Duties & Responsibilities

• Manage revenue accounting and coordinate the integration of business systems with payment systems, ensuring operational testing is conducted prior to acceptance or deployment. This includes both internal systems and integration with external parties such as banks, the National Treasury, and other principals.
• Oversee and supervise the execution of various activities related to expenditure and financial accounting, such as approval of third-party payments, Control and approval of expenditure and imprests.
• Manage and monitor collection of revenues across all agent banks and their remittances to the Central Bank of Kenya, and ensure periodic review and Performance Monitoring of contracted collection entities, as per the Service Level Agreement (SLA), and submission of periodic reports for decision making.
• Develop and implement effective evaluation frameworks for service delivery and a comprehensive annual work plan for the expenditure and financial reporting function.
• Liaise with the Corporate Tax Accounts Management Division to enforce the collection of penalties from defaulting banks, ensuring accurate computation and appropriate advice to the banks.
• Prepare the Authority’s financial accounts and reports, internal and external audit financial statements, and respond to Management queries.
• Coordinate compilation of user requirements for new revenue payment system functionalities, manage timely and accurate revenue reporting and coordinate preparation of the quarterly and annual revenue accountability statement
• Engage and follow through on unclaimed financial assets and monitor payments due from Banks under Receivership/Liquidation & follow up on related recoveries with Receivers & Kenya Deposit Insurance Corporation (KDIC).
• Implement the following corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems (QMS), and Risk Management.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s Degree in Business Administration, Economics, Finance and Accounting or any other relevant qualification from a recognised institution.
• A Master’s Degree in Business Administration, Economics, Finance and Accounting or any other relevant qualification from a recognised institution, will be an added advantage.
• Certified Public Accountants–Kenya (CPA-K) /Association of Chartered Certified Accountants (ACCA) or an equivalent qualification from a recognised institution.
• Valid membership to a recognised professional Accountancy body.
• Minimum of five (5) years’ relevant work experience with at least two (2) years at first-level management or a comparable position.
• A Leadership Course lasting not less than four (4) weeks from a recognised institution will be an added advantage.

Key Competencies

• Leadership and people management skills
• Technological ability and Good decision-making capabilities
• Resilient, focused, results-oriented, with expertise in risk management and analysis
• Excellent oral and written communication, good planning, presentation, analytical and organisational skills.
• Sound knowledge of relevant Accounting standards.

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Job Summary

The jobholder shall be responsible for the provision of safe and timely transportation of staff and other authorized passengers, goods and work-related materials as may be authorized and in compliance with the Traffic Act.

Duties and Responsibilities

• Drive Authority’s vehicles as may be assigned/authorised.
• Adhere to the Authority’s transport policies and guidelines, traffic laws and Government regulations to ensure compliance with the management of government vehicles.
• Manage and maintain assigned vehicles through routine checks of oil, water, battery, brakes, tyre pressure, etc.
• Detect and perform minor repairs and report vehicle malfunctions, system vehicle, and arrange for repairs as may be needed.
• Plan the transportation route based on road and traffic conditions and ensure work tickets are authorised.
• Maintain daily cleanliness of the vehicle through performing regular clearing of the assigned vehicle.
• Schedule vehicle service and inspection, and liaise with the relevant authorities/offices to ensure timely servicing and maintenance of the vehicle.
• Ensure security and safety of the vehicle, tools and passengers and or goods therein; and report any incidents to police and/or the office immediately they occur.
• Ensure that vehicle insurance and license (where applicable) are valid.
• Log fuel consumption and maintenance transactions accurately and take good care of the fuel card.
• Perform clerical/ messengerial and routine duties as may be assigned.

For appointment to this position, the candidate must have the following:

• Kenya Certificate of Secondary Education, Mean Grade D or equivalent qualification from an accredited and recognised Institution;
• At least five (5) years of driving experience;
• Valid Driving License free from any current endorsements and valid for vehicle classes B/C/D/E, which the officer may be required to drive. Classes A/G will be an added advantage.
• Suitability Trade Test for driver's certificate;
• First-Aid Certificate Course (at least one week’s training) from St. John Ambulance or Kenya Institute of Highway and Building Technology (KIHBT) or any other recognised institution;
• Certificate in Defensive Driving from the Automobile Association (AA) of Kenya or its equivalent qualification from a recognised Institution will be an added advantage.
• Computer Literacy;
• Valid Certificate of Good Conduct from the National Police Service.

Key Competencies

• Strong communication and interpersonal skills
• Strong problem-solving skills 
• Etiquette, integrity and confidentiality
• Proficiency in computer applications

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Duties and Responsibilities

This is the entry and training grade. Upon successful completion of training, an officer at this level will work under the guidance of a senior officer.

Duties and responsibilities will include:-

• Administration and/or support of relevant Tax and Customs Laws; and
• Enforce compliance in tax with relevant Laws.

For an appointment, a candidate must:-

• Be a Kenyan youth who has not attained the age of 35 years as of 8th September 2025 (the advert closure date).

Have an undergraduate/first degree in any of the following fields:-

• Business & Finance: Accounting, Business Administration/Management, Finance, Commerce, Economics, Statistics, Financial Engineering/Economics, Actuarial Science, Project Management, Supply Chain.
• Law & Governance: Law (LLB), Public Policy, Public Administration, International Relations, Political Science, Criminology, Security Studies.
• Social Sciences & Humanities: Sociology, Human Resource Management, Education, Public Relations, Media & Communication, Journalism, Mass Communication.
• ICT & Engineering: ICT, Computer Science, Software Engineering, Data Science, Artificial Intelligence, Cyber Security, Information Technology, Business IT, Telecommunications, Geospatial, Electrical, Civil, Mechanical/Mechatronics, Marine, Chemical/Petroleum Engineering.
• Science & Health: Pure and Applied Sciences, Industrial/Analytical Chemistry, Biochemistry, Laboratory Science, Animal Health, Veterinary Medicine, Pharmacy, Radiography, Environmental Planning and Management.
• Information Management: Information Science, Library Science, Records Management or any other relevant Business, Social Science, or Science-related field.
• Have attained a mean grade of at least C+ in KCSE or its equivalent, with a minimum of C+ in English or Kiswahili and in Mathematics.

Key Competencies

• Strong communication and interpersonal skills
• Strong analytical and problem-solving skills
• Proficiency in Computer Applications

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Job Summary.

The job holder is responsible for providing technical support in the Authority’s knowledge management infrastructure, customization, upgrading, maintenance, and supporting knowledge identification, capture, sharing, collecting and publishing in the corporate knowledge base, as well as conducting knowledge sharing sessions/webinars.

Duties and responsibilities

• Support in the development, customisation and maintenance of the knowledge management system, iKnow Platform
• Monitor and report the functionality and availability of knowledge management systems.
• Facilitate and support users in the utilization of the knowledge management platforms.
• Raise knowledge awareness by implementing awareness, publicity, training, sensitisation and communication of knowledge management initiatives.
• Graphics design – designing knowledge management (KM) messages/posters. 
• Prepare and provide knowledge management performance transactions, and reports.
• Conduct follow-ups, engagements with departments to identify, collect and publish knowledge resources on the iKnow Platform
• Create a taxonomy for publishing and finding knowledge resources in the corporate knowledge base
• Record interviews and other knowledge extraction activities using AV equipment.
• Record virtual knowledge management webinars, knowledge sharing sessions and meetings, editing the recordings to make them more informative
• Compress edited videos to the recommended size before publishing to ensure they do not take up much space on the iKnow Platform.
• Create meeting links, offer technical support in all Knowledge Management virtual sessions and generate attendance registers for all sessions.
• Edit videos from various sources, i.e Knowledge Retention & Transfer, media interview segments, extracts from previous videos,
• Administer knowledge management platforms, e.g KM Lotus group emails, KM Webex platform.

Person specifications

For appointment to this job, the candidate must have:

• Bachelor's degree in Knowledge Management, or information science with knowledge management specialisation or its equivalent qualification from a recognized institution.
• Proficiency in Computer Applications.
• Membership in a relevant professional body, such as knowledge management.
• One(1) year of relevant work experience.

Functional competencies

• Organization awareness.
• Good interpersonal and communication skills.
• Team player.
• Results-oriented.
• Proficiency in installation, use, mapping, customization and migration of knowledge repositories - DSpace.
• Knowledge of configuration and use of major databases, i.e Postgres and MYSQL

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Job Summary.

The jobholder shall be responsible for implementing knowledge management initiatives such as knowledge retention and transfer, awareness creation programmes, knowledge sharing sessions/webinars, knowledge identification and capture, subject matter experts, promoting knowledge sharing culture, track, measure and monitor knowledge management performance in the Authority.

Duties and responsibilities

• Provide assistance in carrying out initiatives and programmes on the implementation of the corporate knowledge management strategy and policy in the assigned department(s).
• Implement knowledge retention and transfer by organising online/physical engagements, trainings or sensitisations. Create and produce messages, articles and posters for the implementation of knowledge management awareness programme.
• Identify and conduct structured interviews to elicit critical knowledge from the staff set to retire who are subject matter experts through knowledge video documentation.
• Identify knowledge topics and potential experts in partnership with departments to implement knowledge sharing sessions and webinars on strategic knowledge areas
• Manage the process of creating knowledge transfer teams, conduct briefing sessions, and make follow-ups with knowledge transfer members to ensure knowledge transfer is successfully executed.
• Identify, capture, collect and publish knowledge resources in the knowledge management platform.
• Liaise with the departments/staff on the creation and collection of best practices and knowledge sharing success stories for publishing.
• Track, measure and monitor knowledge management performance to report and communicate impact.
• Research and identify innovative ideas to improve knowledge management practices in the Authority
• Carry out an active role in knowledge management initiatives, i.e presentations, expert’s capacity building program and assisting in engagement of retiring staff.
• Record virtual knowledge management (KM) webinars, knowledge sharing sessions, webinars, meetings, and make proposals on editing the recordings before publishing in the iKnow platform.
• Create meeting links, offering technical support in all KM virtual sessions and generating attendance registers for all sessions

Person specifications

For appointment to this job, the candidate must have:

• Bachelor's degree in Knowledge Management, or information science with knowledge management specialisation or its equivalent qualification from a recognised institution.
• Proficiency in Computer Applications.
• Membership in a relevant professional body, such as knowledge management
• One(1) year of relevant work experience.

Functional competencies

• Organization awareness.
• Good interpersonal and communication skills.
• Team player.
• Results-oriented.
• Proficiency in installation, use, mapping, customization and migration of knowledge repositories - DSpace.
• Knowledge of configuration and use of major databases, i.e PostgreSQL and MYSQL

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Job Summary.

The jobholder shall be responsible for providing general support and training the business systems users and documentation of business requirements.

Duties and responsibilities

• Implement the basic troubleshooting and resolution of technical issues related to business applications to minimise disruptions.
• Support end-users by answering questions, providing guidance, and helping them in the successful resolution of issues.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
• Provide basic training to system users and troubleshoot minor incidents and system issues.
• Responsible for the implementation of approved System Change Requests (SCRs) to facilitate successful implementation.
• Provide general reports to stakeholders as per the service level agreement.
• Perform general duties and tasks as assigned by management

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course from a recognized institution
• One(1) year of relevant work experience.
• Proficiency in Computer Applications.

Technical competencies

• Certified Business Analysis Professional CBAP

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Job Summary.

The jobholder shall be responsible for the day-to-day ICT data centre's monitoring, and provide hourly reports on electrical, mechanical and telecommunications systems

Duties and responsibilities

• Responsible for the implementation of approved System Change Requests (SCRs) to facilitate successful implementation.
• Implement basic troubleshooting and resolution of technical issues related to business applications to minimize disruptions.
• Support end-users by answering questions, providing guidance, and helping them utilize the solutions provided.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
• Troubleshoot minor incidents and system issues and provide basic training to system users, and perform general duties and tasks as assigned by management
• Provide general reports to stakeholders as per the service level agreement.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course from a recognised institution
• One(1) year of relevant work experience.
• Proficiency in Computer Applications.

Technical competencies

• Certified Business Analysis Professional CBA

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Job Summary.

The jobholder shall be responsible for the design, implementation and day-to-day management and maintenance operations of Infrastructure and endpoint Security solutions in the Authority.

Person specifications

For appointment to this job, the candidate must have:

• Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology or a relevant and equivalent qualification from a recognised Institution
• Proficient in Computer Applications.
• One(1) year of relevant work experience.

At least one (1) of the following certifications or equivalent:

• Certification in relevant security tools
• Certified CyberOps Associate
• Certified SOC Analyst (CSA).
• Certified Ethical Hacker
• CompTIA Network+ & Security+

Duties and responsibilities

• Undertake implementation and day-to-day support and maintenance of ICT Security Operations Solutions
• Undertake day-to-day implementation of various Information Security Projects to ensure the same meet the scope, time, budget and quality constraints.
• Provision of day-to-day enterprise and end-user support for Information Security Solutions within the service level agreements (SLA) timelines and internal standards.
• Ensure implementation of ICT security controls during the design and implementation of new IT systems.
• Day-to-day implementation and maintenance of Information Security Management System (ISMS) based on ISO27001 and best practice.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Functional competencies

• Working experience in security tools such as Python, firewalls, IPS, SIEM, SOAR, SQL, RDMS, LINUX
• Knowledge of relevant legislation
• Analytical skills

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Job Summary.

The jobholder shall be responsible for supporting fraud detection and revenue assurance activities by analyzing tax data, identifying anomalies, and ensuring compliance with tax policies. The person shall apply data analytics and automation tools to detect revenue leakages, prevent fraud, and enhance tax compliance.

Duties & Responsibilities

• Analyze tax data to identify potential fraud, tax evasion, and revenue leakages.
• Support the development and deployment of fraud detection models using data analytics and artificial Intelligence (AI).
• Conduct forensic analysis of financial transactions to uncover suspicious activities.
• Monitor tax compliance trends and generate reports on revenue assurance risks.
• Work with enforcement and audit teams to provide data-driven fraud intelligence.
• Automate fraud detection processes to enable real-time monitoring.
• Ensure accuracy, security, and compliance in all fraud detection and revenue assurance activities.
• Well-versed with emerging fraud schemes, risk management techniques, and regulatory policies.

Person specifications

For appointment to this job, the candidate must have:

• Bachelor’s degree in Data Science, Computer Science, Artificial Intelligence, Finance, Accounting, Economics, or a related field
• Certification in Fraud Management, Revenue Assurance, or Data Analytics is an added advantage.
• One(1) year of relevant work experience.

Behavioural competencies /attributes:

• Sound decision-making capabilities
• Ethics and integrity
• Accountability
• Professionalism
• Ability to work under pressure
• Excellent interpersonal skills
• Good awareness of the operating environment
• Results driven
• Risk management and analysis
• Mentoring and coaching
• Analytical and creative thinking skills
• Good communication skills
• Ability to effectively manage multiple stakeholders
• Strong execution skills
• Strong collaboration and teaming skills

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Job Summary.

The jobholder will be responsible for supporting the implementation of the Authority’s strategies and policies for 3rd party data management.

Duties and responsibilities

• Consolidate and integrate data from 3rd party systems and combine into a single and coherent data set.
• Initiate data transformation by converting 3rd party data into a format that is compatible with the internal system while applying necessary transformations like cleaning, enriching, and structuring.
• Manage data pipeline through building and maintaining pipelines that automate the extraction, transformation, and loading (ETL) of 3rd party data.
• Validate and clean data to assure quality by ensuring that the integrated data is accurate, consistent, and of high quality.
• Liaise and request data from 3rd party's and integrate these data from multiple sources, ensure accuracy, consistency, and reliability.
• Design, implement, and optimize scalable and efficient data pipelines for ingestion, processing, and storage.
• Develop and maintain data architectures that support business intelligence, analytics and artificial intelligence (AI)/machine learning (ML) initiatives.
• Monitor and enhance performance of data systems to ensure minimal downtime and optimal speed.
• Implement processes that are meant to verify data integrity and consistency throughout the pipeline.
• Work with other stakeholders, understand requirements and deliver appropriate solutions.
• Document data engineering processes, workflows, and technical specifications for reference and future updates.
• Implement data security measures and ensure compliance with organizational policies and regulatory requirements.

Person specifications

For appointment to this job, the candidate must have:

• Bachelor’s degree in Computer Science, Data Science, Information Technology, Artificial Intelligence, Machine Learning, Economics, Statistics, Mathematics, Engineering or a related field
• Proficient in Computer Applications.
• One (1) year of relevant work experience.

Technical/Functional competencies

• Show merit and ability as reflected in work performance and results.
• Strong communication skills to collaborate with both technical and non-technical teams.