Chief Manager, Business Solution Development at Kenya Revenue Authority (KRA)

Job Summary

The jobholder will manage a team of engineering and innovation managers and collaborate with cross-functional stakeholders to ensure efficient development and maintenance of systems for Large & Medium Taxpayers, Micro & Small Taxpayers, Customs & Border Control, and Corporate departments at KRA.

Duties and Responsibilities

• Lead the design, development and enhancements to Corporate business systems, ensuring improved quality and continued alignment with KRA’s business needs
• Identify and recommend new coding standards, policies, and tools to enhance the Authority’s software development practices.
• Ensure security is embedded in design, project management requirement development and upheld throughout the systems development lifecycle
• Collaborate with cross-functional teams such as product management, architecture, and operations teams to define and execute the technical roadmap for tax and revenue enterprise systems.
• Collaborate with external stakeholders to identify and prioritize innovation initiatives, balancing business needs, technical feasibility, and resource constraints, while assessing system performance, scalability, and reliability to proactively resolve technical challenges
• Drive innovation and continuous improvement, promoting the adoption of emerging technologies, best practices, and industry trends within the engineering team.
• Establish and enforce innovation and engineering processes, methodologies, and standards to ensure scalability, reliability, and maintainability of the systems.
• Identify and recommend new coding standards, policies, and tools to enhance the Authority’s software development practices.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person Specifications

For appointment to this job, one must have:-

• A Bachelor’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology or relevant fields from a recognized Institution.
• A Master’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology, Business Information Technology or relevant fields from a recognized Institution, will be an added advantage.
• Cumulative service period of seven (7) years, three (3) of which should be at middle level management.
• Leadership Course lasting not less than four (4) weeks from a recognized Institution will be an added advantage.
• Certification in project management will be an added advantage.
• Membership to a relevant professional body will be an added advantage

Professional Qualifications in any of the following are required

• Certification in Agile Development, Systems Development or equivalent
• Certification in System Administration, Database Management, Storage Management or Business Continuity Management.

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Adaptability and strong Project management skills
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity.