Communications Support Officer at Medecins Sans Frontieres (MSF)

Rationale/Objective for Position

The Communications Support officer is responsible for various technical and administrative tasks supporting MSF Eastern Africa's communication and fundraising department and other departments in the organization. This role will also manage and maintain the department archiving system.

This position will be hierarchically and functionally accountable to the Head of Communications and work closely with the managers of the various units.

Tasks & Responsibilities

General:

• Ensure regular dissemination of the MSF communication guidelines and support staff adherence to them.
• Work closely with procurement to ensure branding guidelines are maintained and followed.
• Assist in the layout and design of branded material (for instance merchandise, banners, brochures)
• Assist in the implementation of internal communications initiatives including staff surveys and training.

Media support:

• Generate and disseminate a daily press review to internal audiences. Carry out media monitoring and flag opportunities for coverage to the department.
• Regularly update the department’s media contact lists.
• Debrief staff and generate content for dissemination.   

Digital support:

• Assist the digital team with managing social media queries
• Update selected content on the MSF EA website

Monitoring and evaluation:

• Compile the monthly team activity reports
• Compile and lay out the monthly Impact report.

Logistical and administrative support:

• Working with the engagement officer, organize and assist in running internal and external events
• Manage and keep the department pages on the office intranet updated.
• Ensure the department archiving system is up to date and kept organized.

 Audio-visual support:

On request, support the audio-visual producer with:

• Photography
• Scripting
• Video editing

Qualifications

Education

• Diploma or Bachelor’s degree in Media, Marketing/Communication/PR or any related field of study

Experience

• Graphic design skills
• Basic Photography, videography and editing skills
• Soft skills in media relations
• Excellent written and verbal communication skills
• Strong English & Swahili writing

Competencies

• Communication and interpersonal skills
• Passion and commitment to humanitarian work and values, social or charitable courses
• Commitment to MSF’s Principles
• Cross-cultural Awareness
• Behavioral Flexibility
• Stress Management
• Analytical Thinking
• Results and Quality Orientation
• Service Orientation
• Planning and Organizing
• Teamwork and Cooperation
• Strong organizational skills, energy and enthusiasm

The closing date for applications is on 23rd March 2025.