Community Service Assistant (Lubao) at Evidence Action

Duties and responsibilities

• Conducting dispensers hardware service and maintenance through regular spot checks to ensure proper functioning.
• Installing chlorine dispensers whenever necessary, in line with the organization’s protocols/specifications and guidelines.
• Delivering chlorine to various chlorine dispensers located at water points by use of motorcycles.
• Ensure safe handling and accountability of chlorine and dispenser stocks in the store/office and to the designated sites.
• Proper Record Keeping by completing relevant forms/documents/records that are important in inventory
• Engaging the target community to promote dispenser usage and handle any/all possible challenges and report the same to supervisor.
• Collecting all field data for program assessment and accountability, by use of smartphones.
• Maintaining good integrity and stewardship of the Organizational assets assigned to you for work execution.

Key performance Indicators

• All assigned dispensers must remain functional in usable condition all the time.
• Maintain uninterrupted supply of chlorine to all assigned dispensers throughout the year.
• Maintain good rapport with target community, ensuring it is well engaged and embrace the chlorine dispensers and keep using these for improved health.
• Program data is collected within the provided guidelines and shared with supervisor for next action.
• The dispenser empty rates and all noted/reported dispenser issues are addressed within the stated timelines.

Qualifications

• Minimum (KCSE graduate C-) grade and at least a Certificate in communication, community work, Social work, project management or equivalent.
• Certificate in computer skills in MS office tools/suite.
• Stock management experience/qualifications is an added advantage.
• 1-2 yrs experience working with communities or social enterprises/NGOs.
• Motorcycle riding skills/experience with a valid Class-Category A riding license from a recognized driving school is Mandatory.
• The applicants should be fluent in English, Kiswahili.
• Excellent communication skills and good public relations.
• High level discipline and good character while engaging with the community and their leaders, program teams and managers.
• Community service attitude/ Passion to work in a rural community setting.
• High level of integrity and stewardship.
• Embraces team work and aspires and supports the ideals of working in a team work environment as a team champion.
• Good computer skills, data entry and management skills.
• Positive attitude to work and to develop in a fast paced work environment working conditions.