Corporate Communications Officer at Oasis Healthcare

Job Description

This role will involve overseeing the call centre agents, leading the digital and creative marketing efforts, and ensuring cohesive and effective communication strategies across the organization.

Key Responsibilities

• Develop and implement comprehensive communication strategies that align with the organization’s goals and objectives.
• Manage and supervise the call Centre agents, ensuring high standards of customer service and efficient handling of inquiries.
• Lead the digital marketing initiatives, including social media, email marketing, and website content management.
• Create and oversee the production of creative marketing materials, such as graphics, videos, and written content.
• Coordinate internal communications to ensure consistent and clear messaging across all departments.
• Monitor and analyze the performance of communication and marketing efforts, making data-driven adjustments as needed.
• Foster relationships with key stakeholders, including patients, employees, media, and the community.
• Develop and maintain the organization’s brand identity and ensure its consistent application across all communication channels.
• Collaborate with the marketing team to plan and execute marketing campaigns and events.
• Stay current with industry trends and best practices in corporate communication and digital marketing.

Skill & Experience

• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.
• Proven experience in a corporate communications role, preferably within the healthcare industry.
• Strong understanding of digital marketing strategies and tools.
• Excellent written and verbal communication skills.
• Proficiency in design software (Adobe Creative Suite) and content management systems