Country Managing Director at Millar Cameron

• The Country Managing Director Ghana is responsible for the local country P&L and country operations, inclusive but not limited to, Finance, HR, Sales, Marketing and Operations with a view to achieving maximum return on investment and economic success that is in line with the overall company strategy.

Responsibilities

• Provide clear direction and leadership for the local country organization
• Provide clear direction for the sales efforts to meet and exceed the Group’s local and overall revenue, expenses and margins.
• Maintain overall responsibility for all business processes and fiduciary duties within local country.
• Develop and communicate sales planning, development and monitoring.
• Develop, drive and execute the local and overall strategic plan.
• Develop and maintain direct relationships with major customers.
• Develop the overall sales results and profitability of the country; meet/exceed KPIs.
• Responsible for business planning in country.
• Work with counterparts to promote standardization across the countries aimed at making processes work more efficiently in each of the functional areas.
• Create a strong impact at an executive level and build strong credibility in the long term to execute the local business.
• Manage effectiveness of local teams
• Coach, develop and motivate employees to achieve both individual and company objectives.
• Lead people development and performance management at the country level.
• Build and lead a sales force.
• Deal with day-to-day issues arising from country operations.
• Manage the administrative processes for the local market.
• Encourage and motivate the local team.
• Empower employees, give positive and constructive feedback on a regular basis while acknowledging and celebrating team accomplishments.
• Provide clear direction and guidance and coaching for local country teams.
• Lead and take responsibility for the performance of the business as well as employees.
• Identify, attract and retain the talent required to implement and drive forward ambitious plans.
• Ensure adherence to local regulations
• Responsible for ensuring adherence to local Health & Safety (regulations).
• Responsible for ensuring compliance with local laws and regulations.
• Ensure optimal functioning of sales & marketing processes
• Develop and drive the corporate strategy to ensure customer satisfaction and responding to identified customer needs by driving necessary improvement programs.
• Provide market input and direction to the forward development of new capabilities and business opportunities.
• Understand customers and company’s profitability and key business drivers, focusing on profit opportunities.
• Build and develop tight and long-lasting relationships with customers and proactively establish new client relationships.
• Understands customer requirements and translate these into profitable solutions for both the customers and the company.
• Understand customers’ businesses, markets and industry sectors.
• Align the organization towards meeting or exceeding customers’ needs.
• Support the management of key/large accounts.
• Monitor customer satisfaction and customer retention.
• Manage the financial and operational aspects of the local country organization
• Ensure that all activities meet with organizational requirements for quality management, legal stipulations, environmental policies, security and general duty of care.
• Measure and track key business results and processes against set targets and against the competition.
• Monitor and follow up on construction and administration of build outs and implementation of sites.
• Negotiate with clients, suppliers, regulatory bodies, lawyers, partners, etc. at the highest level.
• Monitor processes to measure efficiency, keep costs in line and control the value chain.
• Make budgetary assessment and planning, including forecasting.
• Maintain full overview of local operations
• Maintain operational and service level excellence.
• Grasp new technologies and the emerging trends in the market.
• Drive all business processes and fiduciary duties within the local country.
• Additional duties and responsibilities:
• Assume special projects and assignments; this will include taking responsibility for pilot projects for potentially group wide implementation. This will require an appreciation and understanding of operating in different environments and how the parameters of a pilot need to be defined and measured.

Requirements

• University degree in Business, Finance and/or Marketing.
• A minimum of 10 years of experience in Business Development and/or Sales and Finance in a corporate organization
• Experience in leading teams and managing budgets is required.
• Extensive experience in the telecommunications or technology sector.
• Management experience in a director role is an added advantage.

Core competencies

• Ability to develop effective & sustainable business strategies in order to grow the country organization.
• Ability to provide leadership and direction to local teams and to build, motivate & develop individual team members to achieve business targets.
• Strong entrepreneurial and networking skills with a view to maximizing results and building long-term customer relations.
• Ability to deliver the highest level of customer service.
• Outstanding interpersonal skills and the ability to communicate ideas and concepts clearly and convincingly.
• Language Fluency in English is essential