Hubtel provides businesses with an eCommerce platform to organise sales processes and delight customers in-store online and on mobile. To support this, Hubtel launched an online mall, www.hubtel.com/mall in February 2019, creating a very simple easy way for businesses to sell more and customers too find items anytime, anywhere.
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; educating and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Responsibilities (functions and duties):
Knowledge and Critical Skills:
Key Performance Indicators:
Performance on this role will be measured by;
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