Delivery Agent at Unateus

• Are you looking for an exciting opportunity to join a dynamic and fast-growing courier delivery company? Look no further! Unateus is actively seeking motivated and reliable individuals and incorporated courier teams to join our company as Delivery Agents.

Responsibilities:

As a Delivery Agent at Unateus, you will play a crucial role in ensuring the timely and secure delivery of packages to our valued customers. Your responsibilities will include:

• Timely Deliveries: Execute efficient and timely deliveries of packages to designated locations.
• Customer Service: Provide exceptional customer service, ensuring a positive and professional interaction with customers before and during deliveries.
• Status Updates on the Platform: We are IT friendly and all orders will come to your account on our in-house platform. In return, you will need to make all updates and provide all feedback for each order on the platform in a timely manner.
• Stock Keeping: Ensure all products we keep at your place are safe and inventoried.
• Package Handling: Safely pack, handle and transport packages, ensuring the integrity and security of the items being delivered.
• Cash on Delivery: Ensure COD collected from customers is secured and transferred to our account on time.
• Route Optimisation: Plan and optimise delivery routes to maximise efficiency and minimise delivery times.
• Communication: Maintain clear and open communication with our team and customers to address any delivery-related issues or updates.
• Vehicle Maintenance: Perform basic maintenance checks on the delivery vehicle to ensure it is in proper working condition.

To be eligible for this position, you should meet the following criteria:​

• Strong Work Ethic: We value individuals who are dedicated and committed to delivering exceptional service. A strong work ethic and a willingness to go the extra mile for our customers are highly regarded.
• Physical Fitness: The role of a delivery agent may involve delivering packages throughout the day, so you should be physically fit and able to perform these tasks safely.
• Excellent Communication: Effective communication skills are essential for interacting with both our team and customers. Clear and courteous communication is a key part of the role.
• Team Player: While you may often work independently, being a team player is important as you'll be part of a larger team working towards a common goal.
• Customer Service Orientation: We place a strong emphasis on providing exceptional customer service. If you have a customer-focused mindset and enjoy helping others, you'll excel in this role.
• Flexibility: Our delivery schedules can vary, so having a degree of flexibility in your availability is beneficial.
• Valid Driver's License: You must possess a valid driver's license with a clean driving record. This ensures that you can safely and responsibly operate a delivery vehicle. (However, this point can be ignored, depending on the environment of your city and the possibility of delivery on foot.)
• Reliable Transportation: Your own vehicle is a must. (However, this point can be ignored, depending on the environment of your city and the possibility of delivery on foot.)
• Workspace: A place with an Internet-enabled device, a printer, and space to store products in a secure location is essential.
• Get your Documents Ready: Personal documents for a background check must be sent to company email.
• Security Deposit: The deposit is required to be placed in the bank account of the company.