East Africa & Sahel Human Resources Coordinator at Mennonite Central Committee

Synopsis

• The East Africa & Sahel (EAS) Area Human Resources Coordinator (AHRC) will interpret human resources policies and administer human resource procedures for staff within EAS. Under direction of relevant MCC policies, national labor laws, and working in close cooperation with MCC Canada and MCC U.S. HR Teams, the EAS Area Directors, and the Global HR Network, the EAS AHRC provides general human resource support to MCC’s EAS Africa programs. The primary role is to provide support for MCC’s human resources function to MCC’s programs throughout our six program offices: Kenya/Tanzania, Uganda, Ethiopia, South Sudan, Burkina Faso & Chad, with a focus on HR issues relating to National Staff in the six country programs. The EAS AHRC will support hiring managers (primarily Country Representatives and Area Directors), and other HR personnel to ensure MCC’s procedures and policies for hiring and managing National Staff are efficiently carried out. This position requires basic knowledge of and/or capacity to access the human resources laws and customs in those six countries where MCC’s programs are located. A main objective of the EAS AHRC role, under direction of respective HR Director(s), is to advise MCC’s Africa program leadership on relevant HR issues. Responsibilities include areas such as policy interpretation, incident reporting, HR-related trainings, workplace investigations and to oversee recruitment and selection processes for placements throughout EAS

Qualifications

• Minimum 3 years of human resources (or similar) work experience required, preferably in the international development sector and University degree in human resources or more extensive HR experience required.
• Excellent communications and negotiation skills; ability to interact clearly and effectively in both oral and written English; additional relevant languages spoken, especially French, preferred.
• Excellent relational skills with a strong customer service orientation; ability to collaborate in a diverse team environment where leadership is most effective through collegial influence rather than formal authority.
• Strong self-starter, willing to take both direction and initiative.
• Well organized with a strong aptitude for warmly engaging on human resources matters.
• Ability to attend to many important details simultaneously.
• Demonstrated ability to maintain professional confidentiality.
• Excellent command of both oral and written English;
• Proficiency in Microsoft Word and willingness to learn the MCC human resources information system; proficiency in Microsoft Outlook and Excel preferred.
• Proficiency in attaining and decerning online research tools.
• Ability to travel throughout the region for one week every-other month, or as needs arise
• Demonstrated understanding of HR in faith-based NGO’s, or ability and willingness to learn how MCC operates.
• Commitment to MCC’s mission and values, including service and non-violence.

ASSIGNMENT DESCRIPTION

• This position is based in Nairobi, Kenya and serves as part of the regional EAS team. The Employee will work primarily from his/her own home, interacting with MCC staff primarily by email and video calls. Travel to other MCC Africa offices, or for regional meetings, is required.
• Appointment to this position is for an initial one-year term, renewable. The employee must have a willingness to maintain flexible work hours. While most work can be accomplished during regular office hours of 9 a.m. – 5 p.m., there will be times when evening and weekend work is expected and necessary. There is no extra pay for work outside of office hours, but comp time can be taken.

DUTIES

Provide Support for MCC National Staff HR Matters

• Develop appropriate knowledge of information on respective country labor laws and customs.
• Assist MCC Reps in developing national staff compensation packages that meet local legal requirements and are consistent with MCC policies.
• Obtain country-level salary/benefits information for similar international and local organizations and assist MCC Reps with periodic compensation reviews.
• Following MCC HR policies and standards, assist MCC Reps in recruiting and hiring national staff.
• Provide guidance and support to Reps in areas of performance management and staff issues, following MCC HR policies and procedures

Under direction of MCC HR Director(s), Provide Support for General HR Services

• Assist with HR policy interpretation.
• Following MCC policies, assist staff with reporting concerns and incidents.
• Manage workplace investigations
• Provide trainings on HR-related matters
• Receive and manage grievance processes as required
• Participate in various MCC Working Groups and Standing Committees, as assigned; these will likely vary over time
• Support MCC orientation and similar gatherings held in Africa
• Participates in the MCC Global HR Network

Other

• Provide training to MCC EAS staff on relevant HR issues
• Lead or support MCC re-entry and similar gatherings held in Africa
• Participates in the MCC Global HR Network
• Other HR duties as assigned