Enterprise Account Manager at HighSpeed Office Kenya (HSO Kenya)

Are you an experienced, results-driven individual with a passion for building strong client relationships? Are you skilled at driving revenue growth and providing exceptional account management services? We are seeking a dynamic Enterprise Account Manager to join our team at hSo.

Responsibilities:

• Develop and maintain strong relationships with enterprise-level clients, acting as their main point of contact
• Understand client needs and objectives, and provide strategic recommendations to meet their goals
• Identify opportunities for upselling and cross-selling our products and services to maximize revenue
• Collaborate with internal teams, including sales, marketing, and product development, to ensure client satisfaction and drive business growth
• Conduct regular account reviews to assess performance and identify areas for improvement
• Stay up-to-date with industry trends and market conditions, and provide insights to clients to support their business strategies
• Handle any client concerns or issues promptly and effectively, ensuring their needs are met and exceeded
• Prepare and deliver presentations and reports to clients, showcasing the value and impact of our solutions

Requirements:

• Proven experience as an Enterprise Account Manager or a similar role, specifically in the Tech sector
• Strong track record of achieving sales targets and driving revenue growth
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders
• Strategic thinker with the ability to identify opportunities and develop innovative solutions
• Ability to multitask and prioritize effectively in a fast-paced environment
• Proficient in CRM software and other sales tools
• Strong analytical skills, with the ability to interpret data and provide actionable insights
• Willingness to travel as required